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USER

Manual

SMART POS / ANDROID ALL-IN-ONE PAYMENT

SP500

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Summary of Contents for SP500

Page 1: ...USER Manual SMART POS ANDROID ALL IN ONE PAYMENT SP500 ...

Page 2: ...ks and symbols of Bluebird Inc Microsoft logo Windows logo MS Office ActiveSync and Windows Mobile Device Center are registered trademarks of Microsoft Corporation Qualcomm IZat is a registered trademark of Qualcomm Atheros Inc trademark of Qualcomm Atheros Inc Adobe is a registered trademark of Adobe Systems Inc All other trademarks and copyrights are the property of their respective owners User ...

Page 3: ...ice 5 3 2 1 Front 5 3 2 2 Back 6 3 2 3 Bottom and Top 7 4 Getting Started 4 1 Cards 8 4 1 1 Installing the Cards 8 4 1 2 Removing the Cards 9 4 2 Battery 10 4 2 1 Installing the Battery 10 4 2 2 Removing the Battery 11 4 2 3 Charging the Battery 12 5 Basics 5 1 Turning the Device On and Off 14 5 2 Resetting the Device 15 5 3 Using the Touchscreen 16 5 4 Installing a Paper Roll 17 5 5 Making Paymen...

Page 4: ...Contents Appendix A Device Specification Appendix B Accessories Appendix C Troubleshooting Appendix D Safety Regulatory Appendix E Warranty and Support ...

Page 5: ...uct Features and specifications are subject to change without prior notice Content may vary by software version or by service provider Apps and features may vary by country or region Certain features of this device may have performance issues due to user environment programs in use or peripheral device usage Bluebird is not liable for any issues caused by third party apps or accessories Modifying ...

Page 6: ...to dry it There is a risk of explosion or malfunction Do not scratch the device s touchscreen Use only your fingers or a compatible pen Never use an actual pen or any other sharp object on the touchscreen Although this device is very sturdy do not drop hit bend or sit on it on purpose It can be broken Do not modify take apart or repair the device Contact to your customer service center Failure to ...

Page 7: ...ns or electric conductors Do not give any impact with sharp objects There is a risk of explosion Use only the approved battery and charger Using an incompatible battery or charger may cause device malfunction or other damage such as fire When you are not using the device for a long period take out the battery and keep the device and the battery in a dry cool place Also charge the battery at least ...

Page 8: ...kage includes SP500 device Battery Battery cover Power adaptor The illustrations may differ from your actual items To purchase additional accessories contact your sales representative You can download your User Manual from www bluebirdcorp com ...

Page 9: ...s the barcode scan button 5 Micro USB port Connects to the power adapter to charge the device 6 Menu button Displays more option menus If you press this button the apps you previously opened will be listed Tap any app to open it 7 Home button Returns to the Home screen 8 Microphone Captures sound for video recording and speech recognition 9 Back button Returns to the previous page or menu 0 Touchs...

Page 10: ...e Description 1 Flash Illuminates your surroundings when using the camera and related apps 2 Speaker Emits sound 3 Rear camera Takes photos and 1D 2D barcode scanning 4 Battery cover Protects the battery and inner part of the device ...

Page 11: ... No Name Description 1 Chip card reader Insert the chip of a smart card for payment 2 Printer door Used to open or close the paper slot 3 Contactless card reader Tag a card for payment Available only for the model with the NFC feature ...

Page 12: ...e is purchased Contact your sales representative for more information 4 1 1 Installing the Cards To insert the cards the battery cover must be removed first For information on how to remove the battery cover refer to Installing the Battery on page 10 Before installing a card make sure you are using the correct slot To insert the mini SIM cards Align a mini SIM cards with the slot Make sure that th...

Page 13: ...ick when it is properly inserted To insert the micro SD card Align a micro SD card with the slot Make sure that the gold contacts on the card are facing down Slide the card into the slot It will click when it is properly inserted 4 1 2 Removing the Cards To remove the cards 1 Push the inserted card once The card will release with a click sound 2 Pull the card out to remove it ...

Page 14: ...talling the Battery 1 Push the part down with pressing the top of the battery cover 2 1 1 When removing the battery cover be careful not to damage your fingernail Do not try to pull the battery cover excessively It may damage the cover 2 Connect the cable to the battery connector in the device and then insert the battery into the battery compartment 1 2 ...

Page 15: ...in Installing the Battery on page 10 2 Lift the battery out of the compartment as shown in the figure below and remove the cable from the battery connector in the device 1 2 Before removing the battery turn off the power Failure to do so it may cause damage to the device When you pull the battery forcibly the battery wire may be removed from the connector Be careful during this work ...

Page 16: ... the charger Plug the micro 5 pin end of the power adaptor into the device s micro USB port Plug the power adaptor into a power outlet When the battery is extremely low on power the device may not turn on Charge the device enough and try to turn it on again You can use the device while charging But it may take longer to fully charge the device Connect the charger properly Failure to do so may caus...

Page 17: ... Started 13 To charge with the cradle 1 Connect the power adapter with the cradle and plug it into a power outlet Cradle with Ethernet port Charge only cradle 2 Place this device on the cradle to start charging ...

Page 18: ...d the Power button for a few seconds To turn off the device press and hold the Power button then tap Power off To turn the screen on or off press the Power button Registering the accounts without turning on the Wi Fi may incur extra charges depending on your data plan Do not turn off the device by removing the battery as this may damage the device ...

Page 19: ...ttons at the same time to enter the recovery mode 2 Press the Volume up or down button to select Factory reset and than press the Power button All settings and data including apps and personal content will initialize and the factory settings will be restored The data on the device is maintained even though you perform the hard reset Before resetting the device check the battery is charged enough n...

Page 20: ...Place two fingers on the screen and spread them apart to zoom in Pull the fingers together to zoom out You can also double tap the screen quickly to zoom in or out Tap and hold Touch an item or the screen for a few seconds to access more detailed menus or options Swipe Touch the screen and quickly flick in any direction to scroll through menus or pages Drag Touch an item or the screen for a few se...

Page 21: ...door with holding both grooves of the door 2 1 1 2 Loosen the leading edge of a new paper roll 3 Put the paper roll into the printer tray with the leading edge facing toward the paper output slit 4 Close the cover with holding the leading edge of the paper roll ...

Page 22: ...n place the card against the reader 2 To read the card s magnetic stripe correctly gently swipe the stripe in the same direction through the card reader 3 Check the application for successful transaction 5 5 2 Using the Contactless Card Reader 1 Tag a card or gently tap it on the surface of the contactless antenna 2 When payment is finished the LED turns on ...

Page 23: ...eader 1 Insert the smart card into the chip card reader with the chip facing upward until it seats firmly 2 Remove the card when the transaction is completed successfully The smart card transaction procedure may vary depending on the program ...

Page 24: ...D 179 5 x 82 7 x 63 9 mm Weight 450 g Display 5 0 1280 720 pixels Touchpanel Capacitive multi touch stylus Backlight LED backlight NIT 350 Nit Power 7 26V 2600 mAh 18 87 Wh Expansion Slot 1 Micro SD card supports up to 32 GB SIM SAM Default 1 SIM 2 SAM 0 SIM 2 SAM WiFi only Option 2 SIM 2 SAM Interface Micro USB OTG 1 Docking connector Keypad Virtual keypad 1 shortcuts Default scanner shortcut use...

Page 25: ...B5 B7 B8 B20 LTE TDD B38 B40 B41 WCDMA B1 B5 B8 GSM 850 900 1800 1900 MHz China India LTE FDD B1 B3 B8 LTE TDD B38 B39 B40 B41 TDSCDMA B34 B39 EVDO CDMA BC0 WCDMA B1 B8 GSM 900 1800 MHz Japan LTE FDD B1 B3 B8 B18 B19 B26 LTE TDD B41 WCDMA B1 B6 B19 GPS Optional only WWAN Built in GPS support A GPS GLONASS BEIDOU Wireless LAN Radio 802 11 b g n 802 11 a b g n optional Wireless PAN Bluetooth Bluetoo...

Page 26: ...onal Contact ISO 7816 EMV LEVEL 1 2 PBOC 3 0 Contactless Optional 13 56MHz ISO 14443 Type A B Felica Mifare EMV LEVEL 1 2 compliant Security PCI PTS 5 x PED Printer Speed Max 100 mm second Size 58 mm width x Ø 40 mm User Environment Operating Temperatures 10 C to 50 C 14 F to 122 F Storage Temperatures 20 C to 70 C 4 F to 158 F Humidity 5 95 Relative Humidity Non Condensing Please ask your sales r...

Page 27: ...ort The power adapter AC power plug and AC power cable require the use of charging cradles Batteries Battery Covers Battery 2 600 mAh Battery cover Vehicle Accessories Vehicle charger Scanning Accessories UHF RFID Smart Plug Other Accessories Stylus pen holder Protective film Adapter plug or cord Power adapter for direct or Cradle charging ...

Page 28: ...take out the battery Place the device and battery in a dry place Let them dry completely for a considerable period of time and then turn the device back on If it does not turn back on contact our service center My device gets too hot to touch It is normal for the device to warm up while it is receiving a poor signal performing an intense workload or charging It should cool down if you stop using t...

Page 29: ...ent does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that ...

Page 30: ...o constructed that it can be operated in at least one Member State without infringing applicable requirements on the use of radio spectrum Article 10 10 In cases of restrictions on putting into service or of requirements for authorisation of use information available on the packaging shall allow the identification of the Member States or the geographical area within a Member State where restrictio...

Page 31: ...ctive product according to its warranty policy If the defective product within the range of warranty is not repairable or replaceable Bluebird shall refund the purchasing price within a designated period from the date of receiving a notice of defect Bluebird assumes no responsibility for repairing replacement or refund until it receives the defective product from the customer The replacement shall...

Page 32: ... party other than Bluebird or an authorized Bluebird reseller you need to register the product before using our after sales service Please enclose an evidence of purchase or the product receipt for our after sales service Please enclose your name telephone number address and details of the problem for a prompt service You can ask for our after sales service by contacting your authorized Bluebird d...

Page 33: ...ent parts or components Other cases Defect due to nature damage caused by fire wind flooding etc Accessories are out of warranty accessories like battery charger cable adapter etc have a warranty of 6 months Regulations for repairs after charged services If the same fault occurs in the part that has been repaired within a 1 month 30 days the part will be repaired free of charge No refunds will be ...

Page 34: ...ay 9 30 A M 6 30 P M GMT Time 9 Hours The center is closed on Saturdays Sundays and Korean national holidays 1103 Gplus Kolon Digital Tower 11F Digital ro 26 gil 123 Guro gu Seoul Republic of Korea 08390 Bluebird constantly strives to bring utmost satisfaction to all our customers ...

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