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BP50
MANUAL
Q & A
Q
Water went into my device. What do I do?
A
First, remove the battery from the device and completely dry them
in a dry place.
After drying for a good period of time, try to turn it on. If it still does not
turn on, the main-board or other parts needs to be replaced.
Please contact to your service center.
Q
The BP50 won’t turn on.
A
The program may be damaged. Please try resetting your device.
If it still doesn’t work, Please contact the service center.
Q
The BP50 won’t charge.
A
A Make sure the power cable and your device have been properly
connected.
Try to clean the charging terminals. If they still do not work,
your battery life might be finished or it may be a broken battery.
(The battery warranty lasts for 6 months)
Q
How do I get the repair service?
A
You can send the device via a delivery service to headquarter.
When sending the package, make sure you pay for the shipping
fee in advance.
When the repair is finished, headquarter will cover the shipping cost.
Q
My battery drains very quickly.
A
The battery can be drained quickly when the Wi-Fi or Bluetooth is
turned on.
If it drains quickly regardless of using the options above,
please purchase another battery.
WARNING
• If you have done the above and the device still does not work, please contact to
the service center.
• After the 1 year warranty the repair service will be charged.
