background image

 

 

 

Blue Whale Spa Ltd, 11 Glaisdale Drive East 

 Nottingham, NG8 4GU

 

-4- 

 

No  message  on  display.  Power  has 
been cut off to the spa.

 

The  control  panel  will  be  disabled  until 
power  returns.  Spa  settings  will  be 
preserved until next power up. 

 

 

 

Temperature unknown.

 

After  the  pump  has  been  running  for  2 
minutes, the temperature will be displayed.

 

 

 

“Overheat”  -  The  spa  has  shut 
down.  *  One of the  sensors has 
detected  118°F/47.8°C  at  the 
heater.

 

 

DO NOT ENTER THE WATER. Remove the 
spa cover and allow water to cool. Once the 
heater  has  cooled,  reset  by  pushing  any 
button.  If  spa  does  not  reset,  shut  off  the 
power  to  the  spa  and  call  your  dealer  or 
service organization.

 

 

 

“Overheat” - The spa has shut down. 
One  of  the  sensors  has  detected 
110°F/43.5°C.

 

 

DO NOT ENTER THE WATER. Remove the 
spa  cover  and  allow  water  to  cool.  At 
107°F/41.7°C,  the  spa  should  automatically 
reset.  If  spa  does  not  reset,  shut  off  the 
power  to  the  spa  and  call  your  dealer  or 
service organization. 

 

 

Spa is shut down. * The sensor that 
is  plugged  into  the  Sensor  “A”  jack 
is not working

 

 

If  the  problem  persists,  contact  your  dealer 
or  service  organization.  (May  appear 
temporarily in an overheat condition)

 

 

Spa is shut down. * The sensor that 
is  plugged  into  the  Sensor  “B”  jack 
is not working.

 

 

If  the  problem  persists,  contact  your  dealer 
or  service  organization.  (May  appear 
temporarily in an overheat condition)

 

 

 

Sensors  are  out  of  balance.  If  alternating 
with  spa  temperature,  it  may  just  be  a 
temporary condition. If flashing by itself, spa 
is shut down. *

 

If  the  problem  persists,  contact  your  dealer 
or service organization.

 

 

significant 

difference 

between 

temperature  sensors  has  been  detected. 
This could indicate a flow problem.

 

  

If the water level is normal, make sure all pumps 
have  been  primed.  If  problem  persists,  contact 
your dealer or service organization.

 

 

 

Persistent  low  flow  problems.  (Displays  on 
the fifth occurrence of “      “ message within 
24  hours.)  Heater  is  shut  down,  but  other 
spa functions continue to run normally.

 

Follow action required for        message. Heating 
capability  of  the  spa  will  not  reset  automatically; 
you may press any button to reset.

 

 

Possible inadequate water, poor flow, or air 
bubbles detected in the heater. Spa is shut 
down for 15 minutes.

 

If  water  level  is  normal,  make  sure  all  pumps  have 
been  primed.  Press  any  button  to  reset.  This 
message  will  reset  within  15  minutes.  If  problem 
persists, contact your dealer or service organization.

 

 

Inadequate water detected in heater. (Displays on 
third  occurrence  of          message.)  Spa  is  shut 
down.*

 

Follow action required for      message. Spa will 
not automatically reset. Press any button to reset 
manually. 

 

 

“Ice” – Potential Freeze condition detected

 

No  action  required.  All  equipment  will  automatically 
activate regardless of spa status. The equipment stays 
on  4  minutes  after  the  sensors  detect  that  the  spa 
temperature  has  risen  to  45°F/7.2°C  or  higher.  An 
optional freeze sensor may be added to protect against 
extraordinary freeze conditions. Auxiliary freeze sensor 
protection  is  advisable  is  colder  climates.  See  your 
dealer for details.

 

*- 

Even when spa is shut down, some equipment 

will turn on if freeze protection is needed.

 

Diagnostic Messages 

Message 

 

Meaning 

 

Action Required 

 

Summary of Contents for Balboa 500DZ Series

Page 1: ...Blue Whale Spa Ltd 11 Glaisdale Drive East Nottingham NG8 4GU INSTRUCTION MANUAL...

Page 2: ...tregister The last measured water temperature is constantly displayed The water temperature displayed is current only when the pump has been running for at least 2 minutes To display the set temperatu...

Page 3: ...hours High speed will turn off after 15 minutes Low speed may run automatically at times during which it cannot be deactivated from the panel but high speed may be operated Jets 2 Jets 3 Blower if eq...

Page 4: ...down If the problem persists contact your dealer or service organization A significant difference between temperature sensors has been detected This could indicate a flow problem If the water level i...

Page 5: ...ey do their job keeping the water clean Remember to only add small quantities of chemicals to your water as once it is dissolved into the water it is impossible to take any out Sanitiser Sanitiser chl...

Page 6: ...ad is the same as the square patch on the container you do not need to add any chemicals If the coloured pads are different to the squares on the container add small amounts of chemicals to the water...

Page 7: ...apfuls of anti scale to reduce the buildup of scale and any staining that may occur Waterline Cleaner Use waterline cleaner every week to remove any build up of dirt that may occur around the waterlin...

Page 8: ...d Let s start by saying what NOT to use Do not clean your hot tub filters with Laundry Detergent Car Wash Dish washing Soap Or any bubbly household soap for that matter Any of the following methods fo...

Page 9: ...he directions on the bottle Make sure you use enough water to completely submerge one filter If you have room you can add more filters to the solution Let the filter rest in the solution overnight or...

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