BLU Products NEO JR, Service Manual

Page: 25 / 41

Customer Service
Service Manual
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REPAIR FLOW FOR PHONE DEAD
Phone dead
Upgrade the software can
settle the defect issue?
Check and reinstall
the keypad or replace
the touch panel.
Check battery connector
and battery touch point if
is dropped or dirty?
Check the keypad if stuck
or touch panel do not work
to make the phone “dead”?
Check the CPU if is
rosin joint or damage?
Check the flash if is rosin
joint or damage?
Clean or replace
the battery or
battery connector.
Re-weld or replace
Flash.
Re-weld or replace
CPU.
YES
YES
YES
YES
Upgrade the software