24
Troubleshooting
If you experience this …
then please check this…
Appliance cannot be switched
on or programme will not start
• Has a programme been set?
Has the >Start/Pause< button been pressed?
• Has the loading door been properly closed?
Open the loading door and push it with the palm
until you hear it lock into place.
• Is power cable plugged in?
• Is fuse for this socket intact?
Machine won't react to input
• Combination of additional functions not possible.
• Is Child-proof lock activated? See "Child-proof lock".
• Has a time delay been set? See "Time delay".
• If the problem persists: Pull out the mains plug, wait
a few seconds, and insert plug back in.
Message >No water intake<
• Is water tap all the way open?
• Inlet hose bent?
• Is water inlet strainer clogged? See "Cleaning and
care".
• Is water pressure too low? Ask the responsible wa-
terworks.
• Has Aquasafe or A (depending upon mod-
el) been activated due to leakages?
Message >Pls Check The Filter<
• Is the foreign matter trap clogged? See "Cleaning
and care".
Detergent or fabric conditioner
are not properly washed in
• Is the detergent dispensing drawer or siphon
soiled? See "Cleaning and care".
• Is softener too viscous? Add water.
Softener compartment (middle
compartment in the detergent
dispensing drawer) is full of wa-
ter at end of programme
• Is the siphon clogged? See "Cleaning and care".
Detergent foams too much and
message >Foaming<
• Is there too much detergent? Is load too small?
• Is water too soft? Ask your local waterworks.
Water runs out (machine is
"leaking")
• Are hoses properly attached?
• Is the foreign matter trap properly closed?
• Is foam coming out as a result of too much deter-
gent?
Water does not drain, or drains
very slowly
• Programme stopped in Rinse hold? See "Quick in-
structions for daily use".
• Is the drain hose kinked?
Appliance does not spin proper-
ly, or does not spin at all
• Programme stopped in Rinse hold? See "Quick in-
structions for daily use".
• Is spin speed set too low or spin deselected?
• Is the distribution of load nonuniform? See "Quick
instructions for daily use".
