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20 - EN
7
Solution suggestions for problems
Problem
Cause
Explanation / Suggestion
Drying process
takes too much
time.
Cover filter and filter drawer
might have not been cleaned.
* Clean the cover filter and Filter drawer.
Laundry come
out wet at the
end of drying.
* Cover filter and filter drawer
might have not been cleaned.
* Excessive laundry might have
been loaded in.
* Clean the cover filter and Filter drawer.
* Do not overload the machine.
Machine does
not switch on
or the program
does not start.
Machine is not
activated when
set.
* It might have not been
plugged in.
* The loading door may be ajar.
* Program might have not been
set or the "Start/Pause/Cancel"
button might have not been
pressed.
* "Childproof lock" might have
been activated.
* Make sure that the machine is plugged in.
* Make sure that the loading door is properly
closed.
* Make sure that the program has been set and it
is not in “Stop” mode.
* Deactivate the childproof lock.
Program has
been interrupted
without any
cause.
* The loading door may be ajar.
* Electricity may be cut off.
* Make sure that the loading door is properly
closed.
* Press the "Start/Pause/Cancel" button to start
the program.
Laundry has
shrunk, become
felted or
deteriorated.
* A program suitable for the
laundry type might have not
been used.
* Dry only the laundry which is suitable for drying
in your machine after checking the labels on your
clothes.
* Select a program with suitable temperature for
the laundry type to dry your clothes.
Drum lightning
does not come
on.
(for models
equipped with a
lamp)
* The machine might have not
been started by using the On/
Off button.
* Bulb may have blown.
* Make sure that the machine is On.
* Call the authorized service to replace the bulb.
“Final / Anti-
creasing” light
flashes.
* The 2-hour anti creasing
program to prevent laundry
from creasing might have been
activated.
* Turn off the machine and take out the laundry.
“Final / Anti-
creasing” light
is on.
* Program has come to an end. * Turn off the machine and take out the laundry.
The “Drying” light
flashes.
* A heat sensor failure has
occurred. Machine ends the
program without heating.
* Turn off the machine and take out the laundry.
Call your authorized service.
Also, for products equipped with a “Condenser” and a “Heat pump”
“Tank full”
warning light is
on.
* Water may be full.
* Anti-creasing program might
be running.
* Drain the water in the water tank.
“Filter cleaning”
light is on.
* Filter might have not been
cleaned.
* Clean the cover filter.
“Condenser
cleaning” light
is on.
* Filter drawer/Condenser might
have not been cleaned.
* Clean the filters in the condenser/filter drawer
under the kick plate.
A
Call an authorized service if the problem persists.