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6 - Warranty
Blofield® guarantees the Blofield® sofa and pump to be free from material and workmanship defects for
a period of one (1) year from the date of its purchase by the customer. If, during this warranty period, the
product proves defective due to improper materials or workmanship, please contact Blofield®. Blofield®
will repair or replace the product based on the terms and conditions set out below, providing the product
has been used for the purposes outlined in these manuals and operated according to all instructions
provided.
Conditions:
I. The warranty will only be granted when the original invoice or sales receipt (indicating the date of
purchase and dealer’s name) is presented together with the defective product. Blofield® reserves the right
to refuse the warranty service if the above documents cannot be presented or if the information contained
in them is incomplete or illegible.
II. This warranty will not reimburse nor cover the damage or modification resulting from adaptations or
adjustments which may be made to the product, without Blofield®‘s prior written consent.
III. This warranty covers none of the following:
a. Periodic maintenance, repair or replacement of parts due to normal wear and tear;
b. Any adaptation or changes to upgrade the product from its normal purpose as described in the
instruction manual, without Blofield®’s prior written consent;
c. Transport costs and all risks associated with transport relating directly or indirectly to the warranty of
the product;
d. Damage resulting from:
1. Misuse, including but not limited to (a) failure to use the product for its normal purpose or in accordance
with Blofield’s® instructions on the proper use and maintenance and (b) installation or use of the product
in a manner inconsistent with the technical or safety standards in force in the country where it is used and
(c) improper or incorrect installation of the product.
2. Repairs done by parties others than approved Blofield® staff or the customer himself;
3. Accidents, lightning, water, fire or any other cause beyond Blofield®’s control.
IV. This warranty does not affect the customer’s statutory rights under applicable national laws in force,
or the customer’s rights against the dealer arising from their sales/purchase contract. All customers must
obtain an authorisation from Blofield® before returning a defective product.
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