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5 - Problem solving
If the Blofield® does not inflate
• Always check if the hose is connected to the pump at AIR IN; inflating, and not to AIR OUT. The AIR
OUT connection is to be used to suck the Blofield® vacuum.
• When air leaks from the nozzle when inflating, check if the nozzle is attached properly, see page 4,
step 2. If this is the case, then check if the nozzle contains a rubber ring; see page 4, top of the page.
If this is damaged or missing, contact our Customer Service.
If the Blofield® is deflating
• If the sofa is losing air directly after you inflated it for the first
time, check if the valves are closed, see next bullet.
• Check the position of the small twist-knob on the valve.
The small twist-knob of the valve must at all times be in an
outward position when the valve is closed. When the twist-
knob is turned inward, the valve is open and the chair will
deflate immediately. Close the valve by pushing the twist-
knob and twisting it a quarter-turn. The twist-knob will now
come out, in the right position. See page 4, step 1 for more details.
If the valve is closed, and air is still leaking from it, contact the Blofield Customer Service.
• If the sofa suddenly deflates after normal use, check if the Blofield® has a leak and contact the Blofield
Customer Service. Small leaks can be found by spraying the sofa with water, using a spray-bottle.
For repairing a leak, Blofield® can provide a repairkit with a repair-manual.
• If you use the Blofield® for long periods of time, there is a possibility that the chair will start losing
pressure after a while. This is normal. The air pressure in the chair fluctuates because of temperature
changes. You can use the pump to restore air pressure in the Blofield®.
If the pump is not working
• Check if there is voltage on the socket by plugging in a different electrical appliance. If the pump is
plugged in, and the switch is turned on, the pump should be working. If this is not the case, contact the
Blofield Customer Service.
If the Blofield® is creased
• Because the Blofield® is an inflatable product, it will only reach the optimal form some time after
having been inflated. After unpacking and inflating, the chair might be a bit creased, because the
Blofield® has been folded as compact as possible after production. If you partially deflate and then fully
inflate the chair for a few times over the course of the next hours, the creases will disappear.
Blofield Customer Service: [email protected]
valve closed
valve open