15
14
7.2
BLENDER MOTOR WILL NOT TURN ON
If the blender motor will not turn on, try the following:
• Determine if the Power Button is lit� Absence of a lit Power Button indicates a
lack of power to the unit�
• Make sure the blender is plugged in�
• Check your house circuit breaker switch or fuse to make sure it is set to the ON position�
• Press the Power Button located on the upper right hand side of the touch area�
• Unplug the power cord from the wall receptacle, wait 5 seconds, then plug
power cord back in�
Look at the Touch Area:
If this icon appears on your blender, it indicates that the motor is overheating� The
blender has been disabled until the unit cools to operating temperatures� Turn off
and unplug the unit� Allow it to cool for at least 20 minutes, then plug it back in
to check if the icon is still visible� If the icon does not disappear after 20 minutes
or more of cooling time, please call your Blendtec Service Agent�
If this icon appears on your blender, please turn off and unplug the unit� Check
the blender jar for blockage and clear if necessary� Plug in the unit and turn the
blender on again� If the icon is still visible on your blender, contact your Blendtec
Service Agent�
If this icon appears on your blender it indicates that more than one touch sensor
on the blender has been touched� This icon should only appear as long as the
multiple sensor areas are being touched� If this icon remains on when no one
is touching the touch area unplug and re-plug in the blender� If the problem
persists please contact your Blendtec Service Agent�
If this message appears on the LED information center it indicates there has
been an error� There are error messages from E-01 through E-06� If any of these
errors appear, press the stop button to clear the message� If the error message
reappears please contact your Blendtec Service Agent�
7.3
NOISE LEVEL CHANGES
If the blender noise level has increased significantly from original levels, determine
whether the sound is coming from the blender motor or jar�
• Blender Motor: Check to see if the excess noise is coming from the blender
base� Remove the jar and press Ice Crush or Smoothie button� Listen to the
motor sound without a jar attached� If it is excessively noisy contact your
Blendtec Service Agent�
• Jar: Check to see if the excess noise is coming from the jar� Run the blender
for a few seconds using the Pulse Button� If you have more than one jar, test a
different jar to determine whether the sound changes as different jars are used�
If a jar is excessively noisy, or if the jar shaft assembly seems loose or feels
rough when turned by hand, contact your Blendtec Service Agent�
SECTION 6 - CARE AND CLEANING
6.1
AFTER USE CLEANING
1� Add 1 cup (240 ml) of hot water and a drop of liquid dishwashing soap to
the blender jar�
2� Place the lid tightly onto the jar� Place the blender jar on the blender base and,
with your hand placed on top of the lid, press the pulse button for 5 seconds�
3� Rinse with clear water until all soap is rinsed from jar and lid�
4� Clean the blender base by simply wiping the base and touchpad with a damp cloth�
6.2
LONG-TERM SANITATION
1� For long-term sanitation, fill the blender jar with hot water�
2� Add one teaspoon (5 ml)of liquid chlorine bleach�
3� Stir for 10 seconds to mix water and bleach� Let mixture stand in blender jar for
5 minutes�
4� Empty water/bleach mixture� Turn jar upside down on dish rack until dry�
6.3
CLEANING TIPS AND CAUTIONS
• Do not use abrasives or stiff brushes to clean the blender base or jar as this will dull
or scratch the surface� Cosmetic damage is not covered by warranty�
• NEVER submerge the blender motor in water� Avoid submerging blender jars for
more than 5 minutes� Water penetration through the lower jar seals will reduce the
life of the jar�
• BLENDER JAR IS DISHWASHER SAFE—TOP RACK ONLY! Extreme temperatures
damage the lower seals of the jar� We do not recommend the jar be used for
temperatures above boiling (212°F, 100°C)�
SECTION 7 - TROUBLESHOOTING
7.1
BLENDED TEXTURE UNSATISFACTORY
If the blended texture of product is lumpy or uneven, do the following:
• Ensure the mixture is not cavitating during the cycle� Cavitation is a condition in
which the blender blade spins freely in an air pocket within the drink mix because
the mix is too cold or too solid� This problem can be corrected by increasing
the mix temperature by reducing ice, increasing liquid, and/or ensuring that
the frozen ingredients used in the recipe are never colder than 10 degrees
Fahrenheit (-12 degrees Celsius)�
• Increase cycle time� If the drink is mixing well but has not had enough time for
complete blending, try a longer cycle or touch and hold the “Pulse” icon for extra
blending time�
• TRIED EVERYTHING? If none of the preceding suggestions work, contact your
Blendtec Service Agent for further assistance�
