17
Warranty declaration
Please retain the receipt for this device at least until the guarantee period expires, as
you will need it if you wish to lodge a claim later.
You (the end user) have a guarantee period of 36 months from the date of purchase.
The device has been manufactured in accordance with state-of-the-art manufacturing
procedures and subjected to stringent quality control.
If a defect should arise during the guarantee period, please contact
only the
manufacturer and the dealer who sold the device to you.
Hotline: +49 (0)511 – 123 83 506 or
The warranty does not apply to damage caused by improper use or external
influences
(water, falling, sunlight, impact or breakage).
Customer
service / Contact
If your device should be defective or you have a problem with it, please send it to us
at the address given below, bearing in mind the following points.
1. Always send the device in the
original packaging.
2. Include a
covering letter
with a
description of the error
and your
full address
as well as
3. a
copy of the receipt
.
4. Please make sure the packet has sufficient postage
.
Service Centre address:
First Service Center
Kleine Düwelstr. 21
30171 Hanover, Germany
You can call our telephone hotline on: +49 (0)511 – 123 83 506 or send us a fax to
+49 (0)511 - 161 253 6 or email us at: [email protected]
