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FREQUENTLY ASKED QUESTIONS
General Information
DVD (For TV models
with DVD only)
I have inserted a disc but it is
not playing.
1) Ensure you have inserted the disc facing the correct way.
2) Ensure the disc is clean and is not scratched.
3) Some copied discs will not play.
4) Check the DVD is a region 2 disc – to change the region of the DVD player, refer to
www.umc-uk.co.uk, select ‘Changing DVD Region’ in the ‘Product Support’ section
DVD (For TV models
with DVD only)
I have pressed the eject button
but the disc is not coming out.
To eject the disc hold the stop/eject button for 4 seconds.
USB Record
I cannot change the channel,
access the menu or use the red
button.
During time shift you cannot change the channel, access the menu or use the red button.
USB Record
When using the USB to record
the picture ‘breaks up’ or
experience loss of sound.
Check the USB memory stick meets the minimum read speed requirements. Standard
defi nition channels require a read speed of 20 MB/s (Mega Byte per second) and a
write Speed of 6 MB/s (Mega Byte per second) HD channels require the read speed of 80
MB/s (Mega Byte per second) and a write speed of 40 MB/s (Mega Byte per second). USB 3.0
sticks should be used where possible.
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