34
Troubleshooting Tip
Problem
Possible Causes
What To Do
Stained tub interior
Detergent with colourant may
have been used.
Make sure that the detergent has
no colourant.
White film on
inside surface
Hard water minerals.
To clean the interior, use a damp
sponge with dishwasher detergent
and wear rubber gloves. Never use
any other cleaner than dishwasher
detergent otherwise, it may cause
foaming or suds.
There are rust
stains on cutlery
The affected items are not
corrosion
resistant.
The items should be corrosion
resistant.
Knocking noise in
the dishwasher
A spray arm is knocking against
an item in a
basket
Interrupt the program and
rearrange the items which are
obstructing the spray arm.
Rattling noise in
the dishwasher
Items of crockery are loose in the
dishwasher.
Interrupt the program and
rearrange the items of crockery.
Knocking noise in
the water pipes
This may be caused by on-site
installation or the cross-section of
the piping.
This has no influence on the
dishwasher function. If in doubt,
contact a qualified plumber.
The dishes are
not clean
The dishes were not loaded
correctly.
See notes in “Loading & unloading
your
dishwasher”.
The program was not powerful
enough.
Select a more intensive program.
The dishes
are not clean.
Not enough detergent was
dispensed.
Use more detergent, or change
your detergent.
Items are blocking the movement
of the spray arms.
Rearrange the items so that the
spray can rotate freely.
The filter combination is not clean
or is not correctly fitted in the
base of wash cabinet.
This may cause the spray arm
jets to get blocked.
Clean and/or fit the filter correctly.
Clean the spray arm jets.
Cloudiness on
glassware.
Combination of soft water and too
much detergent.
Use less detergent if you have soft
water and select a shorter cycle to
wash the glassware and to get
them clean.
Black or grey
marks on dishes
Aluminium utensils have rubbed
against dishes
Use a mild abrasive cleaner to
eliminate those marks.
