Product Warranty
The term of this product warranty is 1 year from the purchase date. (Accessories such as an External Battery/microSD
Card: 6 Months)
We, PittaSoft Co., Ltd., provide the product warranty according to the Consumer Dispute Settlement Regulations (drawn up
by the Fair Trade Commission). PittaSoft or designated partners will provide the warranty service upon request.
Circumstances
Warranty
Within the
Term
Outside of
the Term
For performance/
functional
problems under
normal use
conditions
For serious repair required within 10 days of
purchase
Exchange/
Refund
N/A
For serious repair required within 1 month of
purchase
Exchange
For serious repair required within 1 month of
exchange
Exchange/
Refund
When not exchangeable
Refund
Repair
(If Available)
For Defect
Free Repair
Paid Repair/
Paid Product
Exchange
Repeated problem with the
same defect (up to 3 times)
Exchange/
Refund
Repeated trouble with different
parts (up to 5 times)
Repair
(If Unavailable)
For the loss of a product while
being serviced/repaired
Refund after
depreciation plus
an additional
10% (Maximum:
purchase price)
When repair is unavailable due
to lack of spare parts within the
component holding period
When repair is unavailable even
when spare parts are available
Exchange/
Refund after
depreciation
1) Malfunction due to customer fault
- Malfunction & damage caused by user negligence (fall, shock, damage,
unreasonable operation, etc.) or careless use
- Malfunction & damage after being serviced/repaired by an unauthorized
third party, and not through Pittasoft’s Authorized Service Center.
- Malfunction & damage due to the use of unauthorized components,
consumables, or separately sold parts
2) Other Cases
- Malfunction due to natural disasters (fire, flood, earthquake, etc.)
- Expired life span of a consumable part
- Malfunction due to external reasons
Paid Repair
Paid Repair
This warranty is only valid in the country where you purchased the product.
