Revision 2.00 / LB-0805 – CerePlex W: Instructions for Use
16
©2019 Blackrock Microsystems®, LLC
Troubleshooting
Some common error states and their respective resolutions are listed below. For further
information please contact Blackrock Support at [email protected].
Problem
Symptom
Failure
Potential fix
CerePlex W
does not turn on
using the
magnetic wand.
There is no signal
on Central Spike
Panel and no Blue
LEDs on receiver.
This may be
caused by a
depleted
battery.
Please recharge the CerePlex W
device use the Micro-USB cable
through the computer USB port or
through the receiver.
Signal frequently
cuts out or is
very noisy.
The blue LEDs on
the receiver are
blinking frequently.
This is likely
due poor
wireless link
quality.
Retune your receiver following the
instructions in the
Testing and
Calibrating the Wireless System
section above.
The antennas need to be properly
mounted to provide maximum
coverage to achieve best signal
quality. See
Setting Up the
CerePlex W
(Page 11).
High baseline
noise, i.e. low
signal-to-noise
ratio (SNR)
Central Single
Neural Channel
shows no spikes
and jagged
waveforms.
Blue connection
LED on CerePlex
W is off or
blinking.
Poor electrical
connections
and grounding.
Test alternative reference
selections.
Ground sources of electrical noise
near the experimental area to earth
ground. DO NOT ground the
animal to earth ground.
Verify that the CerePlex W is
plugged in correctly.
Warranty
Blackrock Microsystems (“Blackrock”) warrants its products are free from defects in materials
and manufacturing for a period of one year from the date of shipment. At its option, Blackrock
will repair or replace any product that does not comply with this warranty. This warranty is
voided by: (1) any modification or attempted modification to the product done by anyone other
than an authorized Blackrock employee; (2) any abuse, negligent handling or misapplication of
the product; or (3) any sale or other transfer of the product by the original purchaser.
Except for the warranty set forth in the preceding paragraph, Blackrock provides no warranties
of any kind, either express or implied, by fact or law, and hereby disclaims all other warranties,
including without limitation the implied warranties of merchantability, fitness for a particular
purpose, and non-infringement of third-party patent or other intellectual property rights.
Blackrock shall not be liable for special, indirect, incidental, punitive, exemplary or consequential
damages (including without limitation, damages resulting from loss of use, loss of profits,
interruption or loss of business or other economic loss) arising out of non-compliance with any
