Warranty
19
3 Year Warranty
Blackmagic Design warrants that this product will be free from defects in materials and workmanship for
a period of 36 months from the date of purchase excluding user-servicable cooling fans and fiber optic
modules which will be free from defects in materials and workmanship for a period of 12 months from
the date of purchase. If a product proves to be defective during this warranty period, Blackmagic Design,
at its option, either will repair the defective product without charge for parts and labor, or will provide a
replacement in exchange for the defective product.
In order to obtain service under this warranty, you the Customer, must notify Blackmagic Design of the
defect before the expiration of the warranty period and make suitable arrangements for the performance
of service. The Customer shall be responsible for packaging and shipping the defective product to a
designated service center nominated by Blackmagic Design, with shipping charges pre paid. Customer
shall be responsible for paying all shipping changes, insurance, duties, taxes, and any other charges for
products returned to us for any reason.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or
inadequate maintenance and care. Blackmagic Design shall not be obligated to furnish service under
this warranty: a) to repair damage resulting from attempts by personal other than Blackmagic Design
representatives to install, repair or service the product, b) to repair damage resulting from improper
use or connection to incompatible equipment, c) to repair any damage or malfunction caused by the
use of non Blackmagic Design parts or supplies, or d) to service a product that has been modified or
integrated with other products when the effect of such a modification or integration increases the time or
difficulty of servicing the product. THIS WARRANTY IS GIVEN BY BLACKMAGIC DESIGN IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. BLACKMAGIC DESIGN AND ITS VENDORS DISCLAIM
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
BLACKMAGIC DESIGN’S RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE
WHOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR ANY INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER BLACKMAGIC DESIGN
OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES. BLACKMAGIC
DESIGN IS NOT LIABLE FOR ANY ILLEGAL USE OF EQUIPMENT BY CUSTOMER. BLACKMAGIC IS
NOT LIABLE FOR ANY DAMAGES RESULTING FROM USE OF THIS PRODUCT. USER OPERATES THIS
PRODUCT AT OWN RISK.
Copyright 2009 Blackmagic Design. All rights reserved. ‘Blackmagic Design’, ‘DeckLink’, ‘HDLink’, ‘Workgroup Videohub’, ‘ Videohub’,
‘DeckLink’, ‘Intensity’ and ‘Leading the creative video revolution’ are registered trademarks in the US and other countries. All other
company and product names may be trade marks of their respective companies with which they are associated.
Warranty