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Frequently Asked Questions

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Q. Can I use DVI Extender with the VGA output of my graphics card?

A.  No, VGA is an old analog graphics format and is not supported.

Q. Can I use DVI Extender with the HDMI output of my graphics card?

A.  This is not a supported configuration but DVI Extender may well work with the HDMI output of graphics 

cards so long as a single-link DVI-D adapter is used.

Q. Can I use DVI Extender with the DisplayPort output of my graphics card?

A.  This is not a supported configuration but DVI Extender may well work with the DisplayPort or Mini 

DisplayPort output of graphics cards so long as a single-link DVI-D adapter is used.

Q. On Mac OS X, can I use the Displays menu to switch between DVI Extender display settings?

A.  The graphics card in your Mac supports a large number of display settings but the Displays menu only 

shows up to 10 most recently used settings. To ensure that the maximum range of settings is available 
to you, it is necessary to open the Display Preferences window in the System Preferences.

Q.  On  Windows,  can  I  use  the  Resolution  slider  in  the  Display  Settings  control  panel  to  switch 

between DVI Extender display settings?

A.  The graphics card in your PC supports a large number of resolutions and frequencies but the Resolution 

slider  only  shows  you  the  resolution.  To  ensure  that  the  correct  frequency  has  been  chosen  for  a 
particular video format, such as 50 Hz or 60 Hz, it is essential to select the correct setting from the List 
All Modes window.

Q. How compatible is the SDI signal, from DVI Extender, with regular SDI equipment such as decks 

and monitors?

A.  The SDI output of DVI Extender conforms to SMPTE specifications when working in Video mode. It 

always outputs legal video levels and has low SDI jitter performance so it should work with almost 
any SDI hardware. SMPTE specifications do not cover using computer resolutions via SDI and so 
the  Extender  mode  must  be  used  with  Blackmagic  Design’s  HDLink  Pro  or  HDLink  Optical  Fiber 
monitoring products.

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Summary of Contents for DVI Extender

Page 1: ...Instruction Guide DVI Extender Windows August 2009 Mac OS X USO RESTRITO ...

Page 2: ...val on Windows 7 Using Blackmagic Converter Utility 8 The Converter Utility Interface 9 Using DVI Extender 10 Using DVI Extender with a Mac OS X computer 11 Using DVI Extender with a Windows computer 12 Troubleshooting 14 Frequently Asked Questions 16 Support 18 Warranty Warranty Terms and Conditions 20 05 19 USO RESTRITO ...

Page 3: ...atically change If you want to convert computer graphics to SDI video then DVI Extender can be switched to video mode using Blackmagic Design s Converter Utility software This software lets you change between Extender and Video modes and then your computer will be able to select from a range of video resolutions Please note that not all operating systems and display drivers support all video forma...

Page 4: ...Welcome 4 USB 2 0 connection to computer Analog audio input from computer Power lamp DVI D input from computer graphics card SDI output DVI Extender at a Glance USO RESTRITO ...

Page 5: ...How to Install 5 USO RESTRITO ...

Page 6: ...y connected to a dedicated USB 2 0 port on your computer for reliable operation If you work in a secure computing environment where USB ports are unavailable DVI Extender can be powered using a third party AC to USB power adapter Connect the regular analog audio output of your computer to the AUDIO IN port of DVI Extender using an audio cable On most computers the regular analog audio output will ...

Page 7: ...containing this PDF manual and the Converter Utility installer Double clicktheinstallerandfollowtheonscreenpromptstocompletetheinstallation Whentheinstallation has finished it will prompt you to restart the computer The restart will load a USB driver for Converter Utility so that it can communicate with any Blackmagic Design Mini Converter Click restart to complete the installation process Once th...

Page 8: ... able to make adjustments to your DVI Extender using the Converter Utility Any adjustments made through the Converter Utility interface will immediately be saved to the DVI Extender itself This means that if power is lost to the DVI Extender the new settings will be re established as soon as power is restored to the DVI Extender This means you never need to worry about losing your settings on the ...

Page 9: ...og is not perfect The other two analog audio channels are grayed out as they are used by other Blackmagic Design products and are not applicable to DVI Extender Similarly the 8 channels of AES EBU digital audio are grayed out as they are not applicable to DVI Extender The Settings pane provides two options for DVI Extender Extender mode supports most regular computer display resolutions up to 1920...

Page 10: ...tions It assumes that you have a Blackmagic Design HDLink Pro or HDLink Optical Fiber at the other end of the SDI cable and also a DVI D display Video mode should be chosen if you wish to work with video resolutions i e NTSC PAL and HDTV By working at video resolutions you will be able to connect the SDI output of DVI Extender to almost any other SDI hardware such as SDI tape decks SDI video captu...

Page 11: ...ettings window shows many resolutions including those supported by DVI Extender interlaced must appear next to any supported video resolution with the exception of 720p and 1080p24 video Many other resolutions and non interlaced formats might appear in the list and it is important to choose from one of the supported video resolutions listed above Many other resolutions may appear in the list and i...

Page 12: ...nalization and click on Display Settings You should see an extra display which represents the DVI Extender Select the second display and then enable Extend the desktop onto this monitor Click on the Advanced or Advanced Settings button and then click the List All Modes button This will display all the modes supported by your graphics card List All Modes shows many resolutions including those suppo...

Page 13: ... from one of the supported video resolutions listed above Many other resolutions may appear in the list and it is important to choose from one of the supported video resolutions listed above When working in Video mode the following video resolutions are supported 1920 x 1080 1280 x 720 720 x 576 720 x 480 When working in Extender mode the following computer resolutions are supported at 60 Hz 1024 ...

Page 14: ...on Does it matter A This message is just for your information and there is no problem Your graphics card has detected that DVI Extender is using a HDMI function to support both DVI video and computer audio You may wish to enable the option Don t display this message again before clicking OK to dismiss the message Q Why can t I output NTSC or PAL video through DVI Extender A DVI Extender supports i...

Page 15: ...ated drivers to resolve this problem once Windows 7 has been released by Microsoft Q Why does my video appear jerky through DVI Extender even though it looks fine on my primary computer monitor A If movement such as the movement of a mouse looks smooth on your primary computer monitor but appears jerky via DVI Extender then your graphics card is not performing fast enough to support a second displ...

Page 16: ...imum range of settings is available to you it is necessary to open the Display Preferences window in the System Preferences Q On Windows can I use the Resolution slider in the Display Settings control panel to switch between DVI Extender display settings A The graphics card in your PC supports a large number of resolutions and frequencies but the Resolution slider only shows you the resolution To ...

Page 17: ...t audio when using Extender mode A Yes you can use the Channel 1 2 outputs of a Blackmagic Design HDLink Pro to monitor your computer audio Q Can I use a 30 dual link DVI D monitor with HDLink Pro to monitor the Extender mode output of DVI Extender A No when using Extender mode a single link DVI D monitor should be used with HDLink Pro and it s resolution should be a maximum of 1920 x 1200 pixels ...

Page 18: ...out the support options your dealer offers as they can arrange various support plans based on your workflow requirements Step 3 The next option is to email us with your questions using the web form at www blackmagic design com support contact Step 4 Phone a Blackmagic Design support office Check our web site for current support phone numbers in your area www blackmagic design com company Please pr...

Page 19: ...Warranty 19 USO RESTRITO ...

Page 20: ...l repair or service the product b to repair damage resulting from improper use or connection to incompatible equipment c to repair any damage or malfunction caused by the use of non Blackmagic Design parts or supplies or d to service a product that has been modified or integrated with other products when the effect of such a modification or integration increases the time or difficulty of servicing...

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