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4.

 

Complete the connection between the two baluns, using standard Cat5 twisted 
pair cable and connecting hardware, terminated on RJ45 plugs at both ends.  
Ensure that there are no split pairs or taps. 

5.

 

Power-on the audio equipment.  Check the sound quality and refer to the 
troubleshooting table below if the sound quality is unsatisfactory.   The 
following diagram shows a typical installation.  

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting 

The following tables describe some of the symptoms, probable causes and possible 
solutions in respect to the installation of the Quad Audio Balun.   If you still cannot 
diagnose the problem, please call Black Box Tech Support at 724-746-5500. 

Symptom 

Probable Causes 

Possible Solutions 

Poor audio quality  1.

 

EMI interference. 

Check that wiring is not too close to 
transformers and ballasts.  

 

2.

 

Split pair 

Check if the UTP pairs are split and 
correct.  Each signal pair must be 
twisted. 

No audio 

1.

 

Power-off. 

Check power supply. 

 

2.

 

Open contact  

Check wiring to ensure continuity 

 

3.

 

Defective Audio Balun   Change Audio Baluns for another 

pair. 

Audio weak 

1.

 

Exceeded distance 
specifications 

Check DC loop resistance and verify 
if distance spec is exceeded. Reduce 
cable length or eliminate high -loss 
components.  

 

2.

 

Lower grade UTP cable 
is introducing high 
signal losses. 

Use signal repeater for extended 
distance. 

 

 

Replace cable by higher grade. 

 

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