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Blackberry Storm 9530, User Manual

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Troubleshooting: Browser.........................................................................................................................................................................................................................

139

Date, time, and alarm................................................................................................................................................................................................................................

140

Set the date and time manually...............................................................................................................................................................................................................

140

Get the date and time from the wireless network automatically.........................................................................................................................................................

140

Change what appears on the display when your device is charging...................................................................................................................................................

140

Change the clock face...............................................................................................................................................................................................................................

141

Display a second time zone......................................................................................................................................................................................................................

141

Turn on bedside clock mode.....................................................................................................................................................................................................................

141

Set options for bedside clock mode.........................................................................................................................................................................................................

141

Turn on the alarm.......................................................................................................................................................................................................................................

142

Silence the alarm.......................................................................................................................................................................................................................................

142

Change alarm notification options..........................................................................................................................................................................................................

142

Use the stopwatch.....................................................................................................................................................................................................................................

143

Set the timer...............................................................................................................................................................................................................................................

143

Change timer notification options...........................................................................................................................................................................................................

143

Troubleshooting: Date, time and alarm...................................................................................................................................................................................................

144

Personal organizer.....................................................................................................................................................................................................................................

145

Contacts......................................................................................................................................................................................................................................................

145

Calendar......................................................................................................................................................................................................................................................

152

Tasks............................................................................................................................................................................................................................................................

163

Memos.........................................................................................................................................................................................................................................................

166

Categorizing contacts, tasks, or memos..................................................................................................................................................................................................

168

Calculator....................................................................................................................................................................................................................................................

169

Ring tones, sounds, and alerts..................................................................................................................................................................................................................

170

Ring tones, sounds, and alerts basics......................................................................................................................................................................................................

170

LED notification..........................................................................................................................................................................................................................................

173

Troubleshooting: Ring tones, sounds, and alerts...................................................................................................................................................................................

174

Typing..........................................................................................................................................................................................................................................................

175

Typing basics..............................................................................................................................................................................................................................................

175

Typing input methods................................................................................................................................................................................................................................

176

Typing options............................................................................................................................................................................................................................................

178

Spelling checker.........................................................................................................................................................................................................................................

179

Custom dictionary......................................................................................................................................................................................................................................

181

AutoText......................................................................................................................................................................................................................................................

182

Typing shortcuts.........................................................................................................................................................................................................................................

184

Troubleshooting: Typing............................................................................................................................................................................................................................

184

Language.....................................................................................................................................................................................................................................................

186

Summary of Contents for Storm 9530

Page 1: ...BlackBerry Storm Series BlackBerry Storm 9530 Smartphones Version 5 0 User Guide...

Page 2: ...Published 2010 07 20 SWDT643442 643442 0720083353 001...

Page 3: ...hone basics 20 Emergency calls 23 Volume 24 Voice mail 25 Speed dial 26 Conference calls 26 Call logs 28 Call waiting 30 Call forwarding 30 Call blocking 32 Fixed dialing 33 Smart dialing 35 Multiple...

Page 4: ...attachment basics 91 Managing files and attachments 93 Documents 95 Spreadsheets 95 Media files 97 Presentations 97 vCard contact attachments 98 Troubleshooting Attachments 99 Media 100 Audio and vide...

Page 5: ...m notification options 142 Use the stopwatch 143 Set the timer 143 Change timer notification options 143 Troubleshooting Date time and alarm 144 Personal organizer 145 Contacts 145 Calendar 152 Tasks...

Page 6: ...8 Delete email messages over the wireless network 198 Prerequisites Synchronizing organizer data over the wireless network 199 Synchronize organizer data over the wireless network 199 About synchroniz...

Page 7: ...lication 223 Delete a third party application 224 Receive a device password prompt before you add an application 224 View the size of an application database 224 Check for application updates 224 Trou...

Page 8: ...e memory or a media card 238 View the amount of available memory 238 Best practice Conserving memory on your device 238 The application memory on my device is low 239 SIM card 240 About the SIM card p...

Page 9: ...284 Use grayscale for the screen display 285 Set the number of icons that appear on the Home screen 285 Turn on event sounds 285 Assign ring tones and alerts to a contact 285 TTY support 286 Hearing...

Page 10: ...Legal notice 301...

Page 11: ...Once you have a data plan you must set up your email address or third party instant messaging account in order to send and receive email messages use third party instant messaging applications and us...

Page 12: ...inistrator must have provided you with an enterprise activation password 1 On the Home screen or in a folder click the Setup Wizard icon 2 On the email setup screen select one of the following options...

Page 13: ...lide your finger up To scroll up slide your finger down To select an item or open a link click press the item To change the value in a field click a field Click a value To return to the Home screen wh...

Page 14: ...me screen click the Messages icon 2 Press the key 3 Click Compose Email 4 In the To field type an email address or a contact name 5 Type a message 6 Press the key 7 Click Send Related topics Search fo...

Page 15: ...urn off your device 237 Take a picture 1 On the Home screen click the Camera icon 2 Press the Right Convenience key all the way down Related topics Record a video 13 Record a video To perform this tas...

Page 16: ...the device status section of the Home screen a clock indicator appears Pair with a Bluetooth enabled device Some Bluetooth enabled devices have a passkey that you must type before you can pair with t...

Page 17: ...tomatically or manually using the email setup application For more information about switching devices see the Learn More booklet that came with your device For more information about setting up an em...

Page 18: ...y to store media files Try performing the following actions If you are trying to save a media file to your device memory delete old data or messages from your device If you are trying to save a media...

Page 19: ...he correct USB drivers should be installed You can also download the latest version of BlackBerry Desktop Software from www blackberry com Verify that your computer is not in standby hibernate or slee...

Page 20: ...input language that you are using some shortcuts might not be available To change your ring tone from the Home screen press the Send key Press the Menu key Click Set Ring Tone To send an incoming cal...

Page 21: ...ick the globe icon Click an input language Media shortcuts Depending on the typing input language that you are using some shortcuts might not be available Audio and video files To pause an audio or vi...

Page 22: ...ber that you use to send and receive SMS text and MMS messages Related topics About multiple phone numbers 36 Make a call 1 In the phone application perform one of the following actions Type a phone n...

Page 23: ...contains ring tones Click a ring tone 5 Press the Menu key 6 Click Save Mute a call During a call press the Mute key on the top of your device To turn off mute press the Mute key again Place a call o...

Page 24: ...the contacts icon Type part of a contact name Click a contact or phone number 4 Press the Send key To end the call press the End key Related topics Turn on dialing from the Lock screen 36 About using...

Page 25: ...ice is locked press the Power key on the top left of your device Type the emergency number Press the Send key If your device is locked press the Menu key Click Emergency Call Click Yes About GPS techn...

Page 26: ...volume press the Mute key on the top of your device To turn off mute press the Mute key again Related topics Amplify the volume using the audio boost feature 102 Improve sound quality for songs 102 Ch...

Page 27: ...il password might differ You should beabletoaccesstheoptionsforchangingyourvoicemailgreetingorvoicemailpasswordwhenyoucheckyourvoicemail Formoreinformation contact your wireless service provider Check...

Page 28: ...act to a different speed dial key click Move Click a new speed dial key To delete the contact from the speed dial list click Delete Conference calls About conference calls You can create two types of...

Page 29: ...h a contact during a conference call You can perform this task only if you make a conference call by joining calls together and not if you create a conference call meeting in the calendar 1 During a c...

Page 30: ...logging options you can also view call logs in the messages application Depending on your theme when you miss a call a missed call indicator might also appear at the top of the Home screen You can als...

Page 31: ...y 6 Press the Menu key 7 Click Forward Delete call logs 1 From the Home screen press the Send key 2 Click the Phone History icon 3 Perform one of the following actions To delete a single call log high...

Page 32: ...call waiting change the Call Waiting Enabled field to No Call forwarding About call forwarding Depending on your wireless service provider one or more call forwarding phone numbers might already be a...

Page 33: ...er Add a call forwarding phone number To perform this task your wireless service provider must set up your SIM card or BlackBerry device for this service 1 From the Home screen press the Send key 2 Pr...

Page 34: ...nal calls only when roaming To use the blocked calling feature your BlackBerry device must use a SIM card and your wireless service provider must set up your SIM card for this service and provide you...

Page 35: ...dialing your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code Depending on your wireless service provider and wireless network this featur...

Page 36: ...fixed dialing list 1 From the Home screen press the Send key 2 Press the Menu key 3 Click Options 4 Click FDN Phone List 5 Highlight a contact 6 Press the Menu key 7 Click Edit 8 Change the contact i...

Page 37: ...et the default country code and area code 1 From the Home screen press the Send key 2 Press the Menu key 3 Click Options 4 Click Smart Dialing 5 Set the Country Code and Area Code fields 6 If necessar...

Page 38: ...alls and receive calls using your active phone number only Any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail If your wireless service provider has...

Page 39: ...tion that you choose 1 From the Home screen press the Send key 2 Press the Menu key 3 Click Options 4 Click General Options 5 Perform one of the following actions To request that your phone number is...

Page 40: ...n of a call contact your wireless service provider 1 From the Home screen press the Send key 2 Press the Menu key 3 Click Status 4 Click Last Call or Total Calls 5 Click Clear Timer 6 Press the Menu k...

Page 41: ...s and hold a key To insert a plus sign when typing a phone number press and hold 0 Troubleshooting Phone I cannot make or receive calls Try performing the following actions Verify that your BlackBerry...

Page 42: ...e number Check the voice mail for your alternate phone number You need a voice mail access number to check your voice mail To obtain a voice mail access number contact your wireless service provider o...

Page 43: ...ise Server your organization might not have set up some features or might prevent you from using some features or options If an administrator has set an option for you a red lock indicator appears bes...

Page 44: ...a mobile phone number you can say Call contact name work to call the work phone number Call extension extension number Say this voice command to dial an extension To perform this task you must set op...

Page 45: ...o that your device always selects the best match and dials the phone number automatically 1 On the Home screen or in a folder click the Options icon 2 Click Voice Dialing 3 Set the Choice Lists field...

Page 46: ...bled device such as a handsfree car kit or wireless headset verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry de...

Page 47: ...g spelling press the Menu key Click Cancel Spell Check Save a draft of a message 1 When you are composing a message press the Menu key 2 Click Save Draft Set the importance level for a message You can...

Page 48: ...laimer from an email message IfyourBlackBerry deviceisassociatedwithanemailaccountthatusesaBlackBerry EnterpriseServerthatsupportsthisfeature theBlackBerry Enterprise Server might add a disclaimer to...

Page 49: ...e the country code and area code If your device is connected to a CDMA network you can type an email address 5 Click OK 6 Type a message 7 Press the Enter key Send a PIN message 1 On the Home screen c...

Page 50: ...y 2 Perform one of the following actions Click Forward Click Forward As Click a message type Resend a message You cannot change an SMS text message or MMS message before you resend it 1 In a sent mess...

Page 51: ...the text 4 Press the Enter key To search for the next instance of the text press the Menu key Click Find Next Mark a message as opened or unopened On the Home screen click the Messages icon To mark a...

Page 52: ...essages To delete all messages prior to a certain date highlight a date field Press the Menu key Click Delete Prior Click Delete Note Email messages that you delete using the Delete Prior menu item ar...

Page 53: ...nformation contact your administrator 1 When you are composing an email message press the Menu key 2 Click Attach File To attach a file saved on your BlackBerry device memory or media card navigate to...

Page 54: ...g messages sent from your computer on your device 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Options 4 Click Email Settings 5 If necessary change the Message Services fi...

Page 55: ...rise Server that supports this feature For more information contact your administrator If you use the BlackBerry Internet Service see the BlackBerry Internet Service Online Help for more information 1...

Page 56: ...lter applies to email messages that include your email address in the To field Cc to me Set whether the email message filter applies to email messages that include your email address in the CC field B...

Page 57: ...mail message folders About synchronization of email message folders You can add change or delete email message folders in the email application on your computer or in the messages application on your...

Page 58: ...ess email reconciliation is turned on and your email account uses a BlackBerry Enterprise Server that supports flags changes that you make to flags on your device should be reflected in the email appl...

Page 59: ...ck Email Settings 5 If necessary change the Message Services field 6 Change the Use Out Of Office Reply field to Yes 7 In the text box that appears type a reply 8 If you use IBM Lotus Notes in the Unt...

Page 60: ...downloads and displays inline pictures that are embedded in HTML email messages 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Options 4 Click Email Settings 5 If necessary...

Page 61: ...mail address that you use to send messages or meeting invitations 1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 3 Click Default Services 4 Change the Messaging CM...

Page 62: ...PIN Perform one of the following actions On the Home screen or in a folder click the Options icon Click Status In a message type mypin followed by a space Send a PIN message 1 On the Home screen click...

Page 63: ...are using to type your SMS text messages your messages might display to your recipients differently than you expect Send an SMS text message You can send an SMS text message to up to ten recipients D...

Page 64: ...sends SMS text messages You can stop your SMS text messages from being sent each time that you press the Enter key which might prevent you from accidentally sending a message if you plan to include se...

Page 65: ...S text messages are deleted from your SIM card Request delivery reports for all SMS text messages A delivery report notifies you when your SMS text message is delivered Depending on your wireless serv...

Page 66: ...broadcast channel might send regular weather forecasts while another might send traffic reports Turn on cell broadcasting To perform this task your BlackBerry device must use a SIM card and your wire...

Page 67: ...Highlight a cell broadcast channel 5 Press the Menu key 6 Click Set Nickname 7 Type a name for the cell broadcast channel 8 Click OK MMS messages MMS message basics About MMS messages To send and rece...

Page 68: ...ile repeat steps 1 to 3 5 To customize the slide show perform any of the following actions To add text to a slide highlight the empty field below the attachment Type text To change how long a slide ap...

Page 69: ...ntment click Attach Appointment Highlight an appointment 3 Press the Menu key 4 Click Continue Add an appointment to your calendar from an MMS message 1 In an MMS message highlight an iCalendar attach...

Page 70: ...ick MMS 3 In the Notifications section perform any of the following actions To receive notification when MMS messages are delivered to recipients select the Confirm Delivery check box To receive notif...

Page 71: ...m Delete field to No 6 Press the Menu key 7 Click Save Turn off the prompt that appears when you mark messages as opened 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Optio...

Page 72: ...are separated change the Separators field 5 Press the Menu key 6 Click Save Open a new message automatically when you remove your device from your holster 1 On the Home screen click the Messages icon...

Page 73: ...tion clear the SMS MMS check box 5 Press the Menu key 6 Click Save Hide the new or unopened message indicator 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Options 4 Click...

Page 74: ...ur wireless service plan You can stop email messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or by using email message filters Al...

Page 75: ...ate key recipients use your public key to verify that the message is from you and that the message has not been changed Encryption is designed to keep messages confidential When you encrypt a message...

Page 76: ...message press the Menu key 2 Click Attach Certificates 3 Highlight a certificate 4 Press the Menu key 5 Click Continue Download the certificate used to sign or encrypt a message If a certificate is n...

Page 77: ...message highlight the encryption status indicator or a digital signature indicator 2 Press the Menu key 3 Click Display Sender s Certificate or Display Encryption Certificate View encryption informati...

Page 78: ...r is already stored in the key store on your BlackBerry device you can check the status of the sender s certificate or you can check the status of the sender s certificate and all other certificates i...

Page 79: ...sed for the last message 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click S MIME or PGP 4 Change the Default Encoding field 5 Press the Menu key 6 Click Save...

Page 80: ...key 6 Click Save Change the encryption algorithms for S MIME protected messages If a message has multiple recipients your BlackBerry device uses the first selected encryption algorithm in the list th...

Page 81: ...ptions that you want Try using a different message classification I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry Enterprise Ser...

Page 82: ...ield to Lotus Notes Encryption 2 If you are prompted type your IBM Lotus Notes ID password PGP protected messages PGP protected message basics About signing and encrypting messages If your email accou...

Page 83: ...message or is not already stored in the key store on your BlackBerry device you can download the PGP key If you use the PGP Universal Server you might not be able to download the sender s PGP key or...

Page 84: ...e PGP key used to sign or encrypt a message 1 In a message highlight the encryption status indicator or a digital signature indicator 2 Press the Menu key 3 Click Display Sender s PGP Key or Display E...

Page 85: ...u send so that recipients can encrypt their reply messages 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click PGP 4 Change the Default Key field 5 Press the Me...

Page 86: ...ons that you can use If you receive a message that uses message classifications you can view the abbreviation for the classification in the subject line of the message and the full description for the...

Page 87: ...Security Options 3 Click PGP 4 Change the Warn about truncated messages field to No 5 Press the Menu key 6 Click Save To turn on the prompt again change the Warn about truncated messages field to Yes...

Page 88: ...rage area If the menu item for sending a message does not appear verify that you have added an email address a PIN or a phone number for your contact If you created an email address or added an existi...

Page 89: ...hat you want to receive email messages from Verify that your device is not blocking messages For more information contact your administrator Related topics Turn off the connection to the wireless netw...

Page 90: ...ons the Delete On field is set to Mailbox Handheld email messages that you delete in the email application on your computer are also deleted from your device A message or attachment does not appear or...

Page 91: ...s iCalendar file or a media file for example a jpg gif or midi file Verify that the file is not copyright protected If MMS templates are available for your BlackBerry device use a blank template to co...

Page 92: ...ation about the features that are available on your device contact your wireless service provider or administrator or visit www blackberry com go devices Related topics Feature availability 9 User Gui...

Page 93: ...For more information contact your wireless service provider or administrator 1 In a message meeting invitation or calendar entry press the Menu key 2 If necessary click Retrieve Attachment Information...

Page 94: ...rator 1 On the Home screen or in a folder click the Files icon 2 In the Go To field type the path for the file 3 If necessary type the credentials that you use to connect to your organization s networ...

Page 95: ...Click a message type Open a link in a file or an attachment Some files might contain links to embedded content such as tables pictures footnotes text boxes or comments 1 In a file highlight a link 2 P...

Page 96: ...con 2 Navigate to a file 3 Highlight the file 4 Press the Menu key 5 Click Rename 6 Type a name for the file 7 Click Save Delete a file 1 On the Home screen or in a folder click the Media icon or File...

Page 97: ...ter key 6 Press the Menu key 7 Click Retrieve 8 Click Yes View tracked changes in a document 1 In a document press the Menu key 2 Click Show Changes To hide tracked changes press the Menu key Click Hi...

Page 98: ...a column click the column label Click Fit To change the size of all the columns in the spreadsheet click the unmarked column label in the upper left corner of the spreadsheet Click a size To change t...

Page 99: ...ge tif file press the Menu key 2 Click Next Page or Prev Page Presentations Switch presentation views 1 In a presentation press the Menu key 2 Perform one of the following actions To view text only cl...

Page 100: ...attachment to an email message recipients of your email message can view your contact information or add it to the contact list on their BlackBerry device When you open an email message that contains...

Page 101: ...BlackBerry device receives long messages and attachments in sections If More available appears at the end of the message or attachment press the Menu key Click More or More All If you are downloading...

Page 102: ...tem that you want to change 4 Perform one of the following actions To use a preloaded ring tone in the Ring Tone field click a ring tone To use a ring tone that you downloaded in the Ring Tone field c...

Page 103: ...e of the following actions To repeat the song that is currently playing click Current Song To repeat the playlist that is currently playing click Playlist To repeat the songs in the Album category or...

Page 104: ...e for songs ring tones and videos 1 On the Home screen click the Media icon 2 Press the Menu key 3 Click Options 4 Change the Audio Boost field to On 5 Read the warning on the screen and if you wish t...

Page 105: ...ptions 4 Change the Turn Off Auto Backlighting field to No 5 Press the Menu key 6 Click Save Display closed captions in videos You can turn on closed captioning so that text displays on the screen whe...

Page 106: ...the Media icon 2 Click the Music icon 3 Click Playlists 4 Click a standard playlist 5 Press the Menu key 6 Click Add Songs 7 Click a song 8 Press the Menu key 9 Click Save Add the song that is playin...

Page 107: ...con 3 Click Playlists 4 Click New Playlist 5 Click Automatic Playlist 6 Type a name for the playlist 7 Click the plus sign beside Artists Albums or Genres 8 Click an artist album or genre 9 To add mor...

Page 108: ...ou might need to have a media card inserted in your BlackBerry device 1 On the Home screen click the Media icon 2 Click the Video Camera icon 3 To start recording click the record icon 4 To pause reco...

Page 109: ...the more memory the video requires 1 On the Home screen click the Media icon 2 Click the Video Camera icon 3 Press the Menu key 4 Click Options 5 Change the Video Format field 6 Press the Menu key 7...

Page 110: ...Press the Menu key 3 Click Options 4 Change the Picture Size field 5 Press the Menu key 6 Click Save Related topics View properties for a media file 113 Set picture quality You can set the fineness o...

Page 111: ...pictures if available change the Default Flash Setting field To improve the colors in pictures in the White Balance field click the current lighting condition 5 Press the Menu key 6 Click Save Apply...

Page 112: ...he picture On a picture slide your finger in any direction Zoom in to or out from a picture 1 In a picture press the Menu key 2 Click Zoom In or Zoom Out To zoom back to the original picture size pres...

Page 113: ...View Slide Show To close the slide show press the Escape key Change the number of seconds between slides in a slide show 1 On the Home screen click the Media icon 2 Press the Menu key 3 Click Options...

Page 114: ...2 Rename a playlist 105 Rename a picture or picture folder You can only rename pictures and picture folders that you transferred to or created on your BlackBerry device 1 On the Home screen click the...

Page 115: ...Home screen click the Media icon 2 Click a media type 3 If necessary click a category 4 Highlight a media file or folder 5 Press the Menu key 6 Click Delete Related topics Delete a playlist 106 Searc...

Page 116: ...n your device model you might not be able to format your device memory 1 On the Home screen or in a folder click the Options icon 2 Click Memory 3 Press the Menu key 4 Click Format 5 Complete the inst...

Page 117: ...ld to Prompt 4 Press the Menu key 5 Click Save Turn off mass storage mode or MTP 1 On the Home screen or in a folder click the Options icon 2 Click Memory 3 Change the Media Transfer Protocol MTP fiel...

Page 118: ...nge the Encryption field to Enabled 5 To encrypt data in the device memory set the Device Memory field to Enabled 6 To encrypt files stored on a media card and on your device set the Media Card field...

Page 119: ...transfer files quickly between your media card and computer use mass storage mode or MTP Use mass storage mode to transfer all file types and MTP to transfer media files Depending on your BlackBerry...

Page 120: ...ter 2 On your computer open the BlackBerry Desktop Manager 3 Cick the Media icon 4 In the BlackBerry Media Sync section click the Launch tab 5 If necessary in the drop down list select your music appl...

Page 121: ...orted 1 On the Home screen or in a folder click the Options icon 2 Click Memory 3 Do one of the following actions To use mass storage mode to transfer files between your BlackBerry device and computer...

Page 122: ...ght the folder that you want to save the file or attachment in 6 Press the Menu key 7 Click Select Here Stop downloading an attachment 1 In a message highlight an attachment that you are downloading 2...

Page 123: ...Media shortcuts Depending on the typing input language that you are using some shortcuts might not be available Audio and video files To pause an audio or video file press the Mute key on the top of y...

Page 124: ...n encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file insert the media card into the BlackBerry device that you used to encrypt the...

Page 125: ...ome pictures that I take are blurry In low lighting conditions the camera might compensate for the lack of exposure by using a slower shutter speed If you move the camera before the shutter clicks the...

Page 126: ...that supports this feature For more information contact your wireless service provider 1 On the Home screen click the Browser icon 2 Perform one of the following actions If the Search here field appea...

Page 127: ...message in an attachment or on a web page press the Menu key 2 Click Find 3 Type the text 4 Press the Enter key To search for the next instance of the text press the Menu key Click Find Next View a li...

Page 128: ...ink or picture 1 On a web page perform one of the following actions Highlight or pause on a link Press the Menu key Click Link Address Highlight or pause on a picture Press the Menu key Click Image Ad...

Page 129: ...or the song or video 4 Click Save View a full picture on a web page 1 On a web page highlight or pause on a picture 2 Press the Menu key 3 Click Full Image Zoom in to or out from a picture On a pictur...

Page 130: ...In the Start time field set the time of day when the browser should start checking for updates 5 Click Add If you visit the web page offline the browser displays the content that was current the last...

Page 131: ...Press the Menu key 3 Click Bookmarks 4 Highlight a bookmark 5 Press the Menu key 6 Click Move Bookmark 7 Click the new location Rename a bookmark folder for web pages You can only rename folders that...

Page 132: ...ibe to a web feed 1 On a web page press the Menu key 2 Click Add Web Feed 3 Select the check box beside a web feed 4 In the Auto Synchronize field set how often the browser should check for updates to...

Page 133: ...ght a web feed 4 Press the Menu key 5 Click Edit Bookmark 6 Change the web feed 7 Click Accept File a web feed 1 On a web page press the Menu key 2 Click Bookmarks 3 Highlight a web feed 4 Press the M...

Page 134: ...ress the Menu key 2 Click Options 3 Click Browser Configuration 4 Select any of the following check boxes Support JavaScript Allow JavaScript popups Terminate slow running scripts 5 Press the Menu key...

Page 135: ...actions Change the Default Font Family and Default Font Size fields Change the Minimum Font Style and Minimum Font Size fields 6 Press the Menu key 7 Click Save Options Set the character encoding for...

Page 136: ...e the Internet and your organization s intranet If you use the BlackBerry Browser configuration you might not be able to change some browser options You can use the Internet Browser configuration to a...

Page 137: ...Click Gears Settings 5 Click a web site 6 Perform one of the following actions To prevent the web site from storing information on your BlackBerry device clear the Local Storage check box To prevent...

Page 138: ...wser to another web page Protocol Specify the protocol that your BlackBerry device uses for TLS connections between the browser and content servers Encryption Strength Specify whether your browser onl...

Page 139: ...8 bit encryption or 56 bit encryption change this field to Allow Weak Prompt for Server Trust Specify whether a prompt appears when your browser tries to connect to an untrusted content server that yo...

Page 140: ...clude updated information Other browser push messages include messages that appear in your browser cache Turn off browser push 1 On the Home screen or in a folder click the Options icon 2 Click Advanc...

Page 141: ...s network I cannot set up automatic synchronization for bookmarks If encryption for data in the device memory is turned on you cannot set up automatic synchronization for bookmarks Related topics Turn...

Page 142: ...the wireless network 1 On the Home screen or in the Applications folder click the Clock icon 2 Press the Menu key 3 Click Set Time 4 Perform one of the following actions To receive a prompt when your...

Page 143: ...on 2 Press the Menu key 3 Click Options 4 Set the Home Time Zone field 5 Press the Menu key 6 Click Save Turn on bedside clock mode You can set options for bedside clock mode so that you can view the...

Page 144: ...urn on the alarm 1 On the Home screen or in the Applications folder click the Clock icon 2 Press the Menu key 3 Click Set Alarm 4 Slide your finger to highlight On or Weekdays 5 Press the Escape key 6...

Page 145: ...or in the Applications folder click the Clock icon 2 Press the Menu key 3 Click Timer 4 Press the Menu key 5 Click Set Timer 6 Click the time field 7 Slide your finger to set the length of time to co...

Page 146: ...e in a region that has recently made changes to daylight saving time or has switched to a different time zone you might need to update the time zone data on your device To update the time zone data pr...

Page 147: ...changing a contact highlight the User1 User2 User3 or User4 field 2 Press the Menu key 3 Click Change Field Name 4 Type a name for the custom contact list field 5 Press the Enter key You can synchroni...

Page 148: ...ation 6 Press the Menu key 7 Click Save Delete a contact 1 On the Home screen click the Contacts icon 2 Highlight a contact 3 Press the Menu key 4 Click Delete Search for contacts in your organization...

Page 149: ...ackBerry device bases the volume for custom ring tones on the volume that you set in the active notification profile Assign ring tones and alerts to a contact You can receive different ring tones and...

Page 150: ...Click Select 11 Center the picture in the box 12 Press the Menu key 13 Click Crop and Save Delete the caller ID picture for a contact 1 On the Home screen click the Contacts icon 2 Highlight a contac...

Page 151: ...ey 4 Click Edit Group 5 Click a contact 6 Click one of the following menu items Add Member Change Member Delete Member 7 Press the Menu key 8 Click Save Group Note When you delete a contact from a mai...

Page 152: ...the default contact list 1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 3 Click Default Services 4 Change the Contact List SYNC field 5 Press the Menu key 6 Click...

Page 153: ...cation on your computer For example you cannot add a contact s birthday to a custom contact list field on your BlackBerry device and synchronize it with the email application on your computer because...

Page 154: ...a view Move around a calendar 1 On the Home screen click the Calendar icon 2 Press the Menu key 3 Perform one of the following actions To move to a specific date click Go To Date To move to the curre...

Page 155: ...ndar icon 2 Press the Menu key 3 Click New 4 Type the meeting information 5 Press the Menu key 6 Click Invite Attendee 7 Click a contact 8 To add another contact to your meeting repeat steps 4 to 6 9...

Page 156: ...ng or alarm 1 On the Home screen click the Calendar icon 2 Click an appointment meeting or alarm Delete an appointment meeting or alarm 1 On the Home screen click the Calendar icon 2 Highlight an appo...

Page 157: ...If you delete a meeting invitation from the messages application before you accept or decline it the meeting is deleted from the email application on your computer View your calendar when responding t...

Page 158: ...a meeting invitation on behalf of the meeting organizer only the meeting organizer receives the recipient s response Related topics Delegate a meeting invitation 156 Delegate a meeting invitation To p...

Page 159: ...evice To perform this task you must be the meeting organizer If you are not the meeting organizer you can create a conference call meeting on behalf of another person from your computer 1 In a meeting...

Page 160: ...u key Click Join Now Save your conference call information You can save your conference call information so that it is added to the conference call fields automatically when you create a conference ca...

Page 161: ...pplications folder click the Calendar or Tasks icon 2 Press the Menu key 3 Click Options 4 If necessary click General Options 5 Change the Snooze field 6 Press the Menu key 7 Click Save Change the ema...

Page 162: ...he Menu key 7 Click Save View more of the subject line for appointments in Agenda view 1 On the Home screen click the Calendar icon 2 Press the Menu key 3 Click Options 4 Click General Options 5 Chang...

Page 163: ...Options 4 Click a calendar The Number of Entries field displays the number of entries that are stored in the calendar Multiple calendars About multiple calendars If your BlackBerry device is associat...

Page 164: ...us Notes you can only change the Subject Location Reminder and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting Some characters in calendar entries do...

Page 165: ...option appears and your device is connected to a CDMA network try increasing the default time that your device waits before dialing an extension From the Home screen press the Send key Press the Menu...

Page 166: ...Menu key 3 Click Hide Completed Send a task or memo 1 On the Home screen or in the Applications folder click the Tasks icon or MemoPad icon 2 Highlight a task or memo 3 Press the Menu key 4 Click Forw...

Page 167: ...ns folder click the Calendar or Tasks icon 2 Press the Menu key 3 Click Options 4 If necessary click General Options 5 Change the Snooze field 6 Press the Menu key 7 Click Save View tasks in a calenda...

Page 168: ...rry device Memos Memo basics Create a memo 1 On the Home screen or in the Applications folder click the MemoPad icon 2 Click Add Memo 3 Type the memo information 4 Press the Menu key 5 Click Save Chan...

Page 169: ...in the Applications folder click the MemoPad icon 2 Highlight a memo 3 Press the Menu key 4 Click Delete Memo list options Turn off the prompt that appears before you delete items You can turn off the...

Page 170: ...te a category for contacts tasks or memos You can create categories to organize items in the contacts application tasks application and memos application 1 On the Home screen click an application icon...

Page 171: ...ete a category contacts tasks or memos in the category are not deleted Calculator Use the calculator If you are using your BlackBerry device in landscape view there are additional functions available...

Page 172: ...does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile Call and message notifications for your contacts might be audible even if you switch your sound pr...

Page 173: ...ds application perform one of the following actions To receive LED notification only click Silent To receive vibrate notification only click Vibrate Only To turn off all notification including ring to...

Page 174: ...l contacts repeat steps 3 to 5 8 Click the application or item that you want to change 9 Change the ring tone or alert information 10 Press the Menu key 11 Click Save Download a ring tone Depending on...

Page 175: ...1 On the Home screen or in a folder click the Options icon 2 Click Bluetooth 3 Press the Menu key 4 Click Options 5 Change the LED Connection Indicator field to Off 6 Press the Menu key 7 Click Save T...

Page 176: ...ork ends the connection My device is not ringing or vibrating when I receive a call or message Try performing the following actions On the Home screen click the Sounds icon Verify that your sound prof...

Page 177: ...e Keyboard To show the keyboard again press the Menu key Click Show Keyboard Type a symbol 1 Press the letter key that appears below the symbol 2 Perform one of the following actions If you are using...

Page 178: ...tions for typing input methods 1 On the Home screen or in a folder click the Options icon 2 Click Language and Text Input 3 Click Show Text Input Options 4 Change the input options 5 Press the Menu ke...

Page 179: ...em Press the Enter key To select an item from the list that appears when you type and continue typing the same word click the item To change a letter in a word that you are typing highlight the letter...

Page 180: ...field 3 Press the Menu key 4 Click Save Stop displaying contacts in the list that appears when you type By default your BlackBerry device recognizes contacts when you type them 1 On the Home screen o...

Page 181: ...re all instances of the suggested spelling press the Menu key Click Ignore All To add the word to the custom dictionary press the Menu key Click Add To Dictionary To stop checking spelling press the M...

Page 182: ...pears when you type 1 In the device options click Language 2 Click Input Options 3 Clear the Include Spell Check Variants checkbox 4 Press the Menu key 5 Click Save Add a word to the custom dictionary...

Page 183: ...SureType technology uses the same dictionary if you are using the SureType input method words that you add to your custom dictionary are displayed in the list that appears when you type Add a word to...

Page 184: ...and Text Input 3 Click Show Text Input Options 4 Clear the Use Contacts as Data Source check box 5 Press the Menu key 6 Click Save Stop adding items to the custom dictionary automatically 1 On the Ho...

Page 185: ...Menu key Click Insert Macro 7 Perform one of the following actions To capitalize the entry exactly as you typed it set the Using field to Specified Case To capitalize the entry according to the conte...

Page 186: ...the Symbol key again To edit text that you have typed click the text Your BlackBerry device displays the editing indicator around the cursor To move the cursor one character at a time touch the editi...

Page 187: ...check the spelling of text that you type You can check spelling in English German Spanish French Dutch Italian Portuguese Arabic Danish Greek Norwegian Russian Swedish Turkish Afrikaans Catalan Czech...

Page 188: ...p Delete a display language In the setup wizard complete the instructions on the Language removal screen About typing input languages You can set a typing input language to use when you type The typin...

Page 189: ...associated with your BlackBerry device might not support the characters For more information contact your wireless service provider or administrator Change the language for voice commands To perform...

Page 190: ...nu key 5 Click Save Set how long backlighting remains on 1 On the Home screen or in a folder click the Options icon 2 Click Screen Keyboard 3 Set the Backlight Timeout field 4 Press the Menu key 5 Cli...

Page 191: ...k Owner 3 Type your contact information 4 Press the Menu key 5 Click Save Change the display font 1 On the Home screen or in a folder click the Options icon 2 Click Screen Keyboard 3 Change the font f...

Page 192: ...lick Save Move an application icon 1 On the Home screen or in an application folder highlight an application icon 2 Press the Menu key 3 Perform one of the following actions To move the application ic...

Page 193: ...the Home screen or in a folder click the Options icon 2 Click Screen Keyboard 3 Set the Key Rate field 4 Press the Menu key 5 Click Save Assign an application to a Convenience key Your BlackBerry devi...

Page 194: ...tions 4 Click a theme 5 To change the layout of the theme in the Set Home Screen Layout section click an option 6 Click Save Delete a theme You can only delete themes that you have downloaded to your...

Page 195: ...on your theme display options such as icons fonts and your Home screen background might change when you switch themes Related topics Change the display font 189 Use a picture as your device wallpaper...

Page 196: ...the Menu key Click Save To search for messages using the criteria from your last search click Last Press the Menu key Click Search Note If you search for messages your device does not search attachme...

Page 197: ...ighlight a message 2 Press the Menu key 3 Perform one of the following actions To view more available search results click Get More Results To add a message to a message list click Add To add all the...

Page 198: ...saved searches 1 On the Home screen click the Messages icon 2 Press the Menu key 3 Click Search 4 Press the Menu key 5 Click Recall Change a saved search 1 On the Home screen click the Messages icon...

Page 199: ...s in your organization s address book To perform this task your email account must use a BlackBerry Enterprise Server that supports this feature For more information contact your administrator 1 On th...

Page 200: ...ures you can usethesynchronizationtooloftheBlackBerry DesktopManagertosynchronizeyourorganizerdataandemailmessages Formoreinformation see the Help in the BlackBerry Desktop Manager Research In Motion...

Page 201: ...more information see the BlackBerry Desktop Software Online Help Synchronize organizer data over the wireless network 1 In the contact list a calendar the task list or the memo list press the Menu key...

Page 202: ...t resolution options and synchronizing organizer data using the synchronization tool of the BlackBerry Desktop Manager For more information about managing conflicts that occur during organizer data sy...

Page 203: ...he following actions To delete data from the messages application contacts application and other applications select the Emails Contacts Etc check box To delete all third party applications that you h...

Page 204: ...llowing actions If you delete multiple email messages using the Delete Prior menu item the email messages are not deleted during wireless email reconciliation To delete multiple email messages on your...

Page 205: ...zation If you schedule appointments or meetings on your BlackBerry device that contain special characters or accents your computer might not support these characters On your computer verify that you a...

Page 206: ...tooth status indicators appear at the top of the Home screen For more information about Bluetooth indicators see the printed documentation that came with your BlackBerry device Turn on Bluetooth techn...

Page 207: ...topics Turn on Bluetooth technology 204 Switch to a paired Bluetooth enabled device during a call To perform this task you must turn on Bluetooth technology 1 During a call press the Menu key 2 Click...

Page 208: ...send an audio or video file click the send option for a message type Rename a paired Bluetooth enabled device 1 On the Home screen click the Manage Connections icon 2 Click Bluetooth Options 3 Highli...

Page 209: ...ree profile Headset HSP This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets that support the Headset profile Serial Port Profile This profile allows you to connect...

Page 210: ...ield to Never or If Unlocked 6 Press the Menu key 7 Click Save Make your BlackBerry device discoverable If you make your BlackBerry device discoverable other Bluetooth enabled devices can detect your...

Page 211: ...ick Bluetooth Options 3 Highlight a Bluetooth enabled device 4 Press the Menu key 5 Click Device Properties 6 Set the Trusted field to Yes 7 Press the Menu key 8 Click Save To turn on the prompt again...

Page 212: ...you cannot type a passkey on a Bluetooth enabled device the passkey might already be defined On your BlackBerry device in the Enter passkey for device name field try typing 0000 My list of paired Blue...

Page 213: ...on Click Bluetooth Options Highlight a Bluetooth enabled device Press the Menu key Click Device Properties Change the Encryption field to Disabled Press the Menu key Click Save I cannot share contacts...

Page 214: ...ssible Emergency operators might not be able to estimate your location using only GPS technology Get your GPS location Depending on your wireless service provider and wireless network this feature mig...

Page 215: ...1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 3 Click GPS 4 Change the GPS Services field to Location Off 5 Press the Menu key 6 Click Save Troubleshooting GPS t...

Page 216: ...m To specify a recently viewed location click Recent To specify a saved location click Favorites 5 Repeat step 4 to specify an ending location 6 Select or clear the check box beside one or more route...

Page 217: ...hen your BlackBerry devices recognizes an address in certain applications such as instant messaging applications and MemoPad your device underlines the address 1 Highlight an underlined address 2 Pres...

Page 218: ...viewed recently on a map as well as routes and locations that you have bookmarked 1 On the Home screen or in a folder click the Maps icon 2 On a map press the Menu key 3 Click Layers 4 Highlight a la...

Page 219: ...ation change the Folder field 5 Click OK Change a bookmark for a location or route 1 On the Home screen click the Maps icon 2 On a map press the Menu key 3 Click Find Location 4 Click Favorites 5 High...

Page 220: ...rites 5 Highlight a bookmark 6 Press the Menu key 7 Click Move 8 Click a new location Map options Set the GPS receiver that you use to track your movement To perform this task if you don t have an int...

Page 221: ...rection that you are moving at the top of the map again press the Menu key Click Track Up Hide the tracking information at the bottom of a map 1 When tracking your movement on a map press the Menu key...

Page 222: ...period of time verify that your device is connected to the wireless network Some features are not available on my device The availability of certain features on your BlackBerry device might be affect...

Page 223: ...ose an application so that it is not running 222 Keep an application running and switch to another application 1 In an application press and hold the Menu key 2 In the application switcher slide your...

Page 224: ...enter You can use the application center to add update or return to the previous version of a select number of applications that are hosted by your wireless service provider This might include social...

Page 225: ...blackberry com support If you need help using a social networking application you can find answers in the application by pressing the Menu key and clicking Help on your device Add update or return to...

Page 226: ...or in a folder click the Options icon 2 Click Password 3 Change the Prompt on application install field to Yes 4 Press the Menu key 5 Click Save View the size of an application database 1 On the Home...

Page 227: ...ion to work on your device When you use an application in compatibility mode you must use your device in portrait view If an application requires a keyboard the SureType keyboard appears To turn on co...

Page 228: ...e provider or administrator you might not be able to update the BlackBerry Device Software over the wireless network Depending on your wireless service provider extra fees might apply when you downloa...

Page 229: ...nced Options 3 Click Wireless Update 4 Click Previous update succeeded 5 Press the Menu key 6 Click Delete Downgrade Data Check for BlackBerry Device Software updates that you can install over the wir...

Page 230: ...heck box beside one or more applications Click Next To back up your device data or delete all device data click Settings Select the check box beside one or more data types Click OK 6 Click Next 7 Comp...

Page 231: ...y Device Software Try performing the following actions Delete media files display languages or third party applications that you do not use Transfer media files that you have stored in the BlackBerry...

Page 232: ...ons icon 2 Perform one of the following actions To turn off the wireless network connection clear the check box beside Mobile Network To turn off all wireless connections click Turn All Connections Of...

Page 233: ...ry power Depending on your wireless service provider you might not be able to change the connection speed for the wireless network 1 On the Home screen click the Manage Connections icon 2 Click Mobile...

Page 234: ...t need to get a SIM card that is set up for international roaming from your wireless service provider Your phone number stays the same when you travel internationally For more information about roamin...

Page 235: ...screen indicates that your device is connected to a Wi Fi network but does not have access to BlackBerry services such as email messaging and internet browsing over the Wi Fi connection Related topic...

Page 236: ...Berry device must be connected to a GSM or UMTS network Depending on your wireless service plan this feature might not be supported 1 On the Home screen click the Manage Connections icon 2 Click Mobil...

Page 237: ...Berry device model and wireless network this feature might not be supported Try performing the following actions If your BlackBerry device uses a SIM card verify that your SIM card is inserted in your...

Page 238: ...the following actions Verify that your SIM card is inserted in your BlackBerry device correctly Verify that you are in a GSM or UMTS network area that is supported by your wireless service plan Verify...

Page 239: ...ce to turn on again at the specified time or for alarm or calendar reminders click Turn Off Set your device to turn on and turn off automatically 1 On the Home screen or in a folder click the Options...

Page 240: ...hat they repeat less often on web pages Related topics Delete the original text from a reply message 51 Blind carbon copy a contact 45 Set the brightness of the backlighting 188 Turn off the connectio...

Page 241: ...tores calendar entries 160 Receive only the first section of long email messages 59 The application memory on my device is low WhentheapplicationmemoryavailableonyourBlackBerry deviceislow yourdeviced...

Page 242: ...xt and SDN entries appear in bold Add a contact to your SIM card 1 In the contact list press the Menu key 2 Click SIM Phone Book 3 Press the Menu key 4 Click New 5 Type the contact information 6 Press...

Page 243: ...lete Store SMS text messages on your SIM card Depending on your wireless service provider and wireless network this feature might not be supported If your BlackBerry device uses a SIM card and you set...

Page 244: ...Options icon 2 Click Advanced Options 3 Click SIM Card 4 Press the Menu key 5 Click Enable Security 6 Type your SIM card PIN code 7 Press the Enter key Change the SIM card PIN code 1 On the Home scre...

Page 245: ...the Password field to Enabled 4 Click Set Password 5 Type a password 6 Press the Menu key 7 Click Save To turn off the BlackBerry device password set the Password field to Disabled Change the device p...

Page 246: ...in a folder click the Options icon 2 Click Password 3 Set the Number of Password Attempts field 4 Press the Menu key 5 Click Save Delete device data third party applications or media card files Before...

Page 247: ...random passwords that contain numbers letters and symbols Add a password to the password keeper 1 On the Home screen or in the Applications folder click the Password Keeper icon 2 Press the Menu key...

Page 248: ...Press the Menu key 6 Click Save To show passwords in the password keeper again set the Show Password field to Yes Turn off the prompt that appears before you delete items You can turn off the prompt...

Page 249: ...Applications folder click the Password Keeper icon 2 Press the Menu key 3 Click Options 4 Set the Allow Clipboard Copy field to No 5 Press the Menu key 6 Click Save Set a limit for password attempts i...

Page 250: ...is inserted in your device If you encrypt the files using your device password you can access the files on your media card in any device that you insert your media card into as long as you know the pa...

Page 251: ...ion 4 Change the Two Factor Protection field to Enabled 5 Press the Menu key 6 Click Save About encryption keys If your BlackBerry device is associated with an email account that uses a BlackBerry Ent...

Page 252: ...when you change the time or the time zone for your device when you lock your device Turn on memory cleaning 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click...

Page 253: ...ion Click OK To delete sensitive data for all applications click Clean Now View the icon for the memory cleaning application on the Home screen 1 On the Home screen or in a folder click the Options ic...

Page 254: ...file you can enroll with the profile to download a certificate to your BlackBerry device If the certificate is scheduled to expire soon you can re enroll to receive an updated certificate 1 On the Hom...

Page 255: ...certificate in the certificate chain is trusted on your BlackBerry device or not trusted the certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or...

Page 256: ...Certs Show Others Certs Show CA Certs Show Root Certs To view all the certificates on your BlackBerry device press the Menu key Click Show All Certs Send a certificate When you send a certificate you...

Page 257: ...chain is good The revocation status of the certificate chain is unknown or a public key for a certificate in the certificate chain is weak The certificate is untrusted or revoked or a certificate in t...

Page 258: ...5 Highlight a certificate 6 Press the Menu key 7 Click Trust or Distrust 8 If you are trusting a certificate perform one of the following actions To trust the highlighted certificate click Selected Ce...

Page 259: ...ation The certificate subject no longer requires the certificate Certificate Hold You want to revoke the certificate temporarily Certificate options Change the display name for a certificate 1 On the...

Page 260: ...field to No 10 Press the Menu key 11 Click Save When you add a certificate your BlackBerry device uses the certificate subject as the name for the certificate Turn off the fetch status prompt that app...

Page 261: ...rval field 6 Press the Menu key 7 Click Save PGP keys PGP key basics Download a PGP key from an LDAP certificate server If you use the PGP Universal Server you might not be able to download PGP keys f...

Page 262: ...enu key Click Display Certificate or Display PGP Key Import a certificate or PGP key from a media card 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advan...

Page 263: ...key Multiple Email Address fields might appear Public Key Type This field displays the standard to which the public key complies Your device supports RSA DSA and Diffie Hellman keys Key Usage This fi...

Page 264: ...public keys from the PGP Universal Server PGP key status PGP key status indicators The PGP key has a corresponding private key that is stored on your BlackBerry device The PGP key is trusted and vali...

Page 265: ...1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Click PGP Keys 5 Highlight a PGP key 6 Press the Menu key 7 Click Revoke 8 Clic...

Page 266: ...ick Fetch PGP Keys 7 Press the Menu key 8 Click Options 9 Change the Prompt for Label field to No 10 Press the Menu key 11 Click Save When you add a PGP key your BlackBerry device uses the name that t...

Page 267: ...ng the default connection type Certificate servers Add a certificate server 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Clic...

Page 268: ...whether your BlackBerry device uses an SSL connection or a TLS connection to connect to the certificate server Connection options for OCSP and CRL servers Friendly Name Type a display name for the ce...

Page 269: ...you add from a message root certificates that are included in the BlackBerry Desktop Software personal PGP keys public and private key pairs PGP public keys that you download from an LDAP certificate...

Page 270: ...automatically when you add items to the key store 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Click Key Stores 5 Change the...

Page 271: ...d to Yes Change the refresh rate for certificate revocation lists 1 On the Home screen or in a folder click the Options icon 2 Click Security Options 3 Click Advanced Security Options 4 Click Key Stor...

Page 272: ...ME protected messages About two factor authentication Two factor authentication is designed to provide additional security for your BlackBerry device Two factor authentication requires an item that yo...

Page 273: ...d from your smart card reader 1 On the Home screen or in a folder click the Options icon 2 Click Password 3 If necessary change the User Authenticator field to Smart card 4 Change the Lock On Card Rem...

Page 274: ...on certificates Your BlackBerry device must have the correct smart card driver and smart card reader driver installed You must have imported a certificate from your smart card that you can use for sig...

Page 275: ...e encryption for data in the BlackBerry device memory turned on and your smart card reader supports this feature you might be able to use a certificate from the smart card to encrypt the encryption ke...

Page 276: ...tions 4 Click Software Tokens 5 Click a software token 6 Click Specify PIN VPN settings Depending on the options that your administrator has set for you this feature might not be supported About VPN p...

Page 277: ...Click Edit 8 In the User name field type a new user name 9 In the User password field type a new password 10 Press the Menu key 11 Click Save Change the software token for a VPN profile To perform th...

Page 278: ...ample youcancontrolwhetherthird partyapplicationscanaccessdataortheInternet makecalls oruseBluetooth connections If you have added third party applications to your device your device is designed to pr...

Page 279: ...Remove and reinsert the battery 2 When the red LED light goes out press and hold the Escape key as the device is loading 3 When the dialog appears click OK When safe mode is on a safe mode indicator a...

Page 280: ...d party applications can use physical connections such as a USB cable or RS 232 cable that you have set up for your BlackBerry device Bluetooth Set whether third party applications can use Bluetooth c...

Page 281: ...appears in your browser Screen Capturing Specify whether third party applications can take screen shots of the device screen Security Timer Reset Specify whether third party applications can reset the...

Page 282: ...se a certificate to authenticate your smart card verify that the certificate is not revoked or expired I cannot connect to a Wi Fi network or log in to a VPN using a software token Depending on your B...

Page 283: ...e books on your device by connecting your device to the BlackBerry Desktop Manager Accept a service book 1 On the Home screen or in a folder click the Options icon 2 Click Advanced Options 3 Click Ser...

Page 284: ...run and submit a diagnostic report Your wireless service provider or administrator can use the report to help you troubleshoot the issue 1 On the Home screen or in a folder click the Options icon 2 C...

Page 285: ...cs Test 5 Press the Menu key 6 Click Options 7 Type the contact information 8 Press the Menu key 9 Click Save I cannot run or submit a diagnostic report Try performing the following actions Try runnin...

Page 286: ...2 Press the Menu key 3 Click Options 4 Change the Display Closed Captions field to Yes 5 If necessary change the Appearance Position and Font Scale fields 6 Press the Menu key 7 Click Save Change the...

Page 287: ...nnect or disconnect a USB cable or accessory to or from your device 1 On the Home screen click the Options icon 2 Click Advanced Options 3 Click Accessibility 4 Change the Event Sounds field to On 5 P...

Page 288: ...signed to convert received calls to text that you can read on your TTY device If your TTY device is designed for use with a 2 5 mm headset jack you must use an adapter accessory to connect your TTY de...

Page 289: ...the Home screen Voice dialing Make a call using a voice command To perform this task with a Bluetooth enabled device such as a handsfree car kit or wireless headset the paired Bluetooth enabled device...

Page 290: ...5 Press the Menu key 6 Click Save User Guide Accessibility options 288...

Page 291: ...ules Long This capsule makes the paddle longer Slow This capsule slows down the ball Gun This capsule enables you to shoot three bullets at the bricks a bullet can destroy unbreakable bricks Laser Thi...

Page 292: ...just the volume To increase the volume press the Volume Up key on the right side of your BlackBerry device To decrease the volume press the Volume Down key on the right side of your device To mute the...

Page 293: ...Send High Score Check the high scores on the BrickBreaker web site 1 On the Home screen or in the Games folder click the BrickBreaker icon 2 Press the Menu key 3 Click High Scores User Guide BrickBrea...

Page 294: ...time to play a game In a multiplayer game you compete against other players to win awards for achievements such as submitting the longest word or receiving the least number of holes Form a word 1 Clic...

Page 295: ...the volume press the Mute key on the top of your device To turn off mute press the Mute key again Related topics Amplify the volume using the audio boost feature 102 Improve sound quality for songs 1...

Page 296: ...Home screen in the Games folder click the Word Mole icon 2 Click Options 3 Click High Scores 4 Click Leaderboard Multiplayer games Invite a player 1 On the Home screen in the Games folder click the Wo...

Page 297: ...a message 2 Press the Enter key Check the stats for a player 1 On the Multiplayer Game Setup screen click a player 2 Click Show Stats Remove a player To perform this task you must be the game organize...

Page 298: ...Some words that I submit are not recognized Some less common words might not be in the dictionary on your BlackBerry device Try submitting more commonly used words User Guide Word Mole game 296...

Page 299: ...ta System CC carbon copy CDMA Code Division Multiple Access certificate A certificate is a digital document that binds the identity and public key of a certificate subject Each certificate has an corr...

Page 300: ...ransfer Protocol IP Internet Protocol LDAP Lightweight Directory Access Protocol LDAP certificate server A BlackBerry device uses an LDAP certificate server to search for and download certificates and...

Page 301: ...ecrypt email messages that users receive public key A public key is a key that people other than the certificate subject can use BlackBerry devices use public keys to encrypt email messages or PIN mes...

Page 302: ...Layer TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAP Wireless Application Protocol WML Wireless...

Page 303: ...cumentation incorporated by reference herein such as documentation provided or made available at www blackberry com go docs is provided or made accessible AS IS and AS AVAILABLE and without condition...

Page 304: ...NY REMEDY CONTAINED HEREIN AND B TO RIM AND ITS AFFILIATED COMPANIES THEIR SUCCESSORS ASSIGNS AGENTS SUPPLIERS INCLUDING AIRTIME SERVICE PROVIDERS AUTHORIZED RIM DISTRIBUTORS ALSO INCLUDING AIRTIME SE...

Page 305: ...al Center for Supercomputing Applications University of Illinois at Urbana Champaign www ncsa uiuc edu Permission is hereby granted free of charge to any person obtaining a copy of this software Iperf...

Page 306: ...owing disclaimer in the documentation and or other materials provided with the distribution Neither the name of the University of Cambridge nor the name of Apple Inc nor the names of their contributor...

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