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Change the password for your BlackBerry email address, 10
Change the secret question and answer for your BlackBerry email address, 10
Change the password for your BlackBerry email address
If you log in to your account using a user name and password, you do not have a password for your BlackBerry® email address and do not need
to complete this task.
1.
On the BlackBerry® Mail web site, on the Services and Settings web page, click
Email Accounts
.
2. Under your BlackBerry email address, click
Edit
.
3. Click
Change <your BlackBerry email address> Password
.
4. Complete the
Old password
field.
5. Complete the
New password
field.
6. Complete the
Confirm new password
field.
7. Click
Save
.
8. Click
OK
.
9. Click
Save
.
10. Click
OK
.
Change the secret question and answer for your BlackBerry email address
If you log in to your BlackBerry® Mail account using a user name and password, you do not have a secret question for your BlackBerry email
address and do not need to complete this task.
1.
On the BlackBerry Mail web site, on the Services and Settings web page, click
Email Accounts
.
2. Under your BlackBerry email address, click
Edit
.
3. Click
Change Secret Question
.
4. Complete the instructions on the screen.
5. Click
Save
.
6. Type the password for your BlackBerry email address.
7. Click
OK
.
8. Click
OK
.
9. Click
Save
.
10. Click
OK
.
Setup fields for your secret question and answer
Secret question:
Select a predefined secret question for your BlackBerry® email address or create your own secret question for your BlackBerry email
address. Your secret question cannot exceed 100 characters in length.
Secret answer:
Type an answer for your secret question. Your secret answer cannot exceed 100 characters in length and is not case sensitive.
User Guide
Changing the password, secret question, and answer for your BlackBerry email address
10