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Feature

Description

switching BlackBerry devices

Subscribers can switch the BlackBerry device that is associated with their BlackBerry Internet Service account
if they decide to use a new BlackBerry device.

character set support

The BlackBerry Internet Service supports ISO-2022-JP and UTF-8.

Support for multiple email addresses

Subscribers can receive email messages from up to ten email accounts on their BlackBerry® device.

Feature

Description

support for existing work email addresses

Subscribers can add work email addresses for email accounts that use a Microsoft®
Exchange server that they access using Microsoft® Outlook® Web Access to the BlackBerry®
Internet Service. When subscribers use Microsoft Outlook Web Access, the BlackBerry Internet
Service can access subscribers' work email messages from their organization's messaging
servers.

The BlackBerry Internet Service polls subscribers' email accounts at specific time intervals
and retrieves new email messages when they arrive.

support for existing personal email
addresses

Subscribers can add personal email addresses for existing, supported email accounts that use
IMAP4 and POP3 protocols.

When subscribers send email messages using their Google Mail™, Yahoo!®,AOL®  or Windows
Live™ Hotmail® email address, the BlackBerry Internet Service sends these email messages
using real-time delivery.

The BlackBerry Internet Service supports the Enhanced Google Mail™ plug-in, which allows
subscribers to add stars to and label email messages and conversations, report email messages
as spam email messages, and search the inbox.

Note: 

 Depending on the wireless service provider, Windows Live Hotmail might not be

supported.

simple setup of supported email addresses

When subscribers add an email address for most supported email accounts, they are not
required to submit detailed server information (for example, port number, servers, SSL/no
SSL). Instead subscribers only need to provide their email address and password.

BlackBerry email address

Subscribers can create a BlackBerry email address that they can use to send or receive email
messages on their BlackBerry device. When subscribers send email messages using their
BlackBerry email address, the BlackBerry Internet Service sends these email messages using
real-time delivery.

Feature and Technical Overview

BlackBerry Internet Service features

7

Summary of Contents for INTERNET SERVICE

Page 1: ...BlackBerry Internet Service Version 3 0 Feature and Technical Overview...

Page 2: ...SWD 965146 0325125658 001...

Page 3: ...ess flow Sending an email message from a BlackBerry device using a BlackBerry email address 18 Process flow Forwarding an email message from an email account to a BlackBerry email address 18 Process f...

Page 4: ...vice account The BlackBerry Internet Service is designed to retrieve email messages from these integrated email accounts deliver the email messages to subscribers BlackBerry devices and provide wirele...

Page 5: ...BlackBerry Internet Service architecture Architecture BlackBerry Internet Service Feature and Technical Overview BlackBerry Internet Service architecture 3...

Page 6: ...ice subscriber UIs The BlackBerry Internet Service subscriber UIs provide subscribers with access to settings for managing their email addresses HTML Subscribers with a user name and password log in t...

Page 7: ...s tasks and memos between their BlackBerry device and their computer back up and restore BlackBerry device data transfer files between their BlackBerry device and their computer add applications to th...

Page 8: ...Berry device or a browser on a computer language support Subscribers can view the BlackBerry Internet Service web site or email setup application in the following languages Arabic Brazilian Portuguese...

Page 9: ...dresses for existing supported email accounts that use IMAP4 and POP3 protocols WhensubscriberssendemailmessagesusingtheirGoogleMail Yahoo AOL orWindows Live Hotmail email address the BlackBerry Inter...

Page 10: ...BlackBerry Internet Service supports real time delivery of messages to Yahoo Google Mail POP3 IMAP and GIMAP Windows Live Hotmail and AOL email accounts and automatically marks Yahoo email messages a...

Page 11: ...y device The subscriber does not have to request new email messages Email messaging options Feature Description email message filters Subscribers can create email message filters for their BlackBerry...

Page 12: ...nd send email messages to another email address that they have added to the BlackBerry Internet Service Auto forward email addresses Subscribers can specify an Auto forward email address so that the B...

Page 13: ...il links X X X X X X X embedded pictures X tif files only X X embedded tables X X X endnotes X X font size X X X X X X font style X X X X X X footnotes X X internal hyperlinks X X X X X internal table...

Page 14: ...information to a vCard contact attachment so that the information appears correctly in the recipient s email account delivery confirmation Subscribers can receive delivery confirmations for email mes...

Page 15: ...protect their data with a password when they log in to the BlackBerry Internet Service web site The BlackBerry Internet Service is designed to encrypt login credential information from the BlackBerry...

Page 16: ...proprietary Yahoo integration protocol Microsoft Exchange using Microsoft Outlook Web Access Note Depending on the wireless service provider some supported options for email account integration might...

Page 17: ...files were created using IBM Lotus Symphony 1 2 Adobe PDF pdf ASCII text ASCII text txt vCard contact attachments vcf HTML html htm zip archive zip color attachments doc xls ppt wpd picture attachment...

Page 18: ...ted BlackBerry devices BlackBerry Bold 9700 smartphone BlackBerry Storm2 Series BlackBerry Curve 8900 smartphone BlackBerry Curve 8520 smartphone BlackBerry Curve 8300 Series BlackBerry Tour Series Bl...

Page 19: ...nchronization BlackBerry Device Software Version 5 0 or later Subscriber computer requirements Item Requirement operating system Windows 2000 Windows XP Windows Vista Windows 7 Apple Mac OS X 10 0 or...

Page 20: ...warding an email message from an email account to a BlackBerry email address 1 An email message arrives in the subscriber s personal or work email account that the subscriber has configured to forward...

Page 21: ...15 minutes or less Process flow Sending an email message to an integrated email address for delivery to a BlackBerry device real time delivery 1 A contact sends an email message to the subscriber s i...

Page 22: ...es the updated contact information 4 The BlackBerry Internet Service sends the updated contact information to the subscriber s BlackBerry device over the wireless network Process flow Synchronizing co...

Page 23: ...ntent BlackBerry Mail BlackBerry MailisdesignedtoprovidesubscriberswithpushdeliveryofemailmessagesandconvenientmobileaccesstoInternetcontent for their BlackBerry devices Subscribers create a BlackBerr...

Page 24: ...ms nearly simultaneously RTF Rich Text Format service books Service books determine which services are available on BlackBerry devices or BlackBerry enabled devices SMTP Simple Network Management Prot...

Page 25: ...r A wireless service provider is an organization such as a telephone company that owns or operates one or more telecommunications facilities and provides services to the public for a fee WML Wireless...

Page 26: ...er to protect RIM proprietary and confidential information and or trade secrets this documentation may describe some aspects of RIM technology in generalized terms RIM reserves the right to periodical...

Page 27: ...STRIBUTOR SUPPLIER INDEPENDENT CONTRACTOR OF RIM OR ANY AFFILIATES OF RIM HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION Prior to subscribing for installing or using any Third Party P...

Page 28: ...Waterloo ON N2L 3W8 Canada Research In Motion UK Limited Centrum House 36 Station Road Egham Surrey TW20 9LF United Kingdom Published in Canada Feature and Technical Overview Legal notice 26...

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