Blackberry ENTERPRISE SOLUTION ERASING FI, Overview

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2 Erasing file systems on BlackBerry devices
Types of file storage systems on BlackBerry devices
Type of memory Description
flash memory (internal to
device) Flash memory is a file system that stores application and user data on the
BlackBerry® device. It cannot be physically removed from the BlackBerry
device. Sections of flash memory can store files that the user downloads or
saves manually to device memory.
An NV store (non-volatile store) persists in flash memory and can only be
overwritten by the BlackBerry device operating system. Third-party
application code cannot write to the NV store. The device erases flash
memory during a device wipe only.
memory card file system
(external or internal to device) Stores files that the user saves manually on the BlackBerry device. The
user might save files to an external memory file system (for example, a
removable media card) or to internal device memory that the BlackBerry
device treats and exposes like an external memory file system. The
BlackBerry device erases internal ‘memory card’ file systems during a
device wipe.
External memory file systems can be installed, accessed, and encrypted on
the BlackBerry device. The BlackBerry device does not erase external
memory file systems during a device wipe.
User data that the BlackBerry device stores
The BlackBerry device stores user data items, including the following:
Item Description
AutoText all text that automatically replaces the text a BlackBerry device user types
BlackBerry® Browser
•
content that web sites or third-party applications push to the
BlackBerry device
•
web sites that the user saves on the BlackBerry device
•
browser cache
calendar
•
subject
•
location
•
organizer
•
attendees
•
notes included in the appointment or meeting request
contacts (in the address book) all information except the contact title and category
Note : Set the Force Include Address Book In Content Protection IT policy
rule to True to prevent the BlackBerry device user from turning off the
Include Address Book option on the BlackBerry device. The BlackBerry
device permits the Caller ID and Bluetooth Address Book transfer features
to work when content protection is turned on and the BlackBerry device is
locked.
email
•
subject
•
email addresses
•
message body
•
attachments
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