Blackberry 8700 - 8707G SMARTPHONE, Getting Started Manual

Page: 39 / 44

have not received an activation message (the message might take a short
period of time to arrive), use the email setup web site to send a service book
to your device.
• If you have not received a registration message from the wireless network,
register your device. In the device options, click Advanced Options. Click
Host Routing Table. Click the trackwheel. Click Register Now.
• If you switched devices, verify that you have updated the device PIN on the
email setup web site. To find your device PIN, in the device options, click
Status. Log in to the email setup web site. Click Change Device. Type the
new BlackBerry device information. Click Save.
• If you use email message filters, verify that the options for email message
filters are set correctly.
I cannot make or receive calls
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• If you cannot make calls and fixed dialing is turned on, verify that the phone
number for your contact appears in your fixed dialing list or turn off fixed
dialing.
• If you have traveled to another country and you have not changed your smart-
dialing options, dial the full phone number, including the country code and
area code, for your contact.
37