March 2019
TROUBLESHOOTING
Problem
Possible Causes
Solution
The axles don’t work when
operating the machine
Electrical connection is not
good
Check the plug in the outlet
Leaking oil
Oil gaskets are worn
out or damaged
Replace the oil gasket(s)
Difficult to raise or lower the
bowl
Either the slideway is
corroded, or the lead screw,
bevel gear or hand wheel
shaft is dried out
Clean and oil the dried out
parts
Motor is overheating and
speed has decreased
The voltage is not enough,
incorrect speed is set or there
is too much food in the bowl
Check the voltage or adjust
the speed to a better setting.
If the bowl is overloaded,
remove some of the food to
lighten the load
Item is making too much
noise and overheating
Poor lubrication
Add or replace oil
Agitator touches bowl
Either the bowl or agitator
is deformed
Repair or replace deformed
part
Mixing bowl is out of position
Moving direction is not
correct
Adjust position
