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TROUBLESHOOTING & WARRANTY

LIMITED WARRANTY

Any repair, replacement, or warranty service, 

and all questions about this product should be 

directed to W Appliance Co. at 

844-299-0879

 

from the USA or Puerto Rico.

W Appliance Co. warrants to the original purchaser 

that the product will be free from defects in material, 

parts and workmanship for the period designated for 

this product. The warranty commences the day the 

product is purchased and covers up to a period of 

year (12 months) for labor/1 year (12 months) for parts 

(manufacturing defects only).

W Appliance Co. agrees that it will, at its option, 

replace the defective product with either a new 

or remanufactured unit equivalent to your original 

purchase during the warranty period. 

Exclusions

: This warranty does not apply to the 

below:

1.  If the appearance or exterior of 

the product has been damaged or 

defaced, altered or modified in design or 

construction. 

2. If the product original serial number 

has been altered or removed or cannot

be readily determined.

3. If there is damaged due to power line 

surge, user damage to the AC power 

cord or connection to improper voltage 

source.

4. If damage is due to general misuse, 

accidents or acts of God.

5. If repair attempts are done by 

unauthorized service agents, use of 

parts other than genuine parts or parts 

obtained from persons other than 

authorized service companies. 

6. On units that have been transferred 

from the original owner.

7. On products that have been purchased 

as refurbished, like new, second-hand, in 

a “As-Is” or “Final Sale” terms.

8. To products used in a commercial or 

rental setting.

9. To products used in settings other than 

ordinary household use or used other 

than in accordance with the provided 

instructions.  

10. To damages for service calls for 

improper installations.

11. Transportation and shipping costs 

associated with the replacement of the 

unit.

12. Service calls to instruct you how to use 

your product.

13. Service calls to repair or replace the 

house fuse, reset the circuit breaker or 

correct the wiring in the house.   

REPAIR OR REPLACEMENT AS PROVIDED UNDER 

THIS WARRANTY IS THE EXCLUSIVE REMEDY OF 

THE CUSTOMER; W Appliance Co. SHALL NOT BE 

LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL 

DAMAGES FOR BREACH OF ANY EXPRESS OR 

IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT 

TO THE EXTENT PROHIBITED BY APPLICABLE LAW. 

ANY IMPLIED WARRANTY OF MERCHANTABILITY 

OF FITNESS FOR A PARTICULAR PURPOSE ON THIS 

PRODUCT IS LIMITED TO THE DURATION OF THE 

WARRANTY.

Some states do not allow the exclusion or limitations 

of incidental or consequential damages, or limitations 

on how long the warranty lasts. In these cases the 

above exclusions or limitations may not apply to you. 

This warranty gives you specific legal rights and you 

may also have other rights which vary from state to 

state.

Obtaining Service

: To obtain service, product 

literature, supplies or accessories please call

844-299-0879

 to create a ticket for exchange/repair. 

Please make sure to provide the date of purchase, 

model number and a brief description of the problem. 

Our customer service representative

will contact you or send detailed return instructions.

W Appliance Co. does not warrant that the appliance will work 

properly in all environmental conditions, and makes no warranty 

and representation, either implied or expressed, with respect 

to the quality, performance, merchantability, or fitness for a 

particular purpose other than the purpose identified within this 

user’s manual. W Appliance Co. has made every effort to ensure 

that this user’s manual is accurate and disclaims liability for any 

inaccuracies or omissions that may have occurred. Information in 

this user’s manual is subject to change without notice and does 

not represent a commitment on the part of W Appliance Co.. W 

Appliance Co. reserves the right to make improvements to this 

user’s manual and/or to the products described in this user’s 

manual at any time without notice. If you find information in this 

manual that is incorrect, misleading, or incomplete, please contact 

us at

 844-299-0879

.

W Appliance Co. 

1356 Broadway

New York, NY 10018

Summary of Contents for BCD6W

Page 1: ... experience a problem with your BLACK DECKER purchase go to www blackanddecker com instantanswers If you can t find the answer or do not have access to the Internet call 844 299 0879 from 10 30 a m to 6 30 p m EST Mon Fri to speak with an agent Please have the catalog number available when you call SAVE THIS MANUAL FOR FUTURE REFERENCE CATALOG NUMBER BCD6W ...

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Page 3: ...our receipt to your manual You will need it to obtain warranty service Model number Serial number Date of purchase PRODUCT REGISTRATION CONTENTS SAFETY INFORMATION Important Safety Instructions 4 6 Electrical Requirements 6 SET UP USE Parts Features 13 Operation Use 14 21 CLEANING CARE 22 25 TROUBLE SHOOTING WARRANTY Before You Call For Service 26 Customer Service 26 Troubleshooting 27 29 Limited ...

Page 4: ... Never use soap laundry detergent or hand washing detergent in your dishwasher Keep these products out of the reach of children 8 Keep children away from detergent and rinse aid Keep children away from the open door of the dishwasher there could still be some detergent left inside 9 This appliance is not intended for use by persons including children with reduced physical sensory or mental capabil...

Page 5: ...ts and that old hose sets should not be reused 19 The maximum number of place settings to be washed is 6 20 The maximum permissible inlet water pressure is 14 5 psi 1 MPa 21 The minimum permissible inlet water pressure is 5 8 psi 0 04 MPa 22 Do not use this dishwasher outdoors 23 This appliance must be properly installed in accordance with the installation instructions before its use 24 This appli...

Page 6: ...rd sets or an extension cord extreme care must be exercised a The marked electrical rating of the cord set or extension cord must equal to or be greater than the electrical rating of the appliance The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally NOTE Neither BLACK DECKER nor the deal...

Page 7: ...e desired location The back should rest against the wall behind it and the sides along the adjacent cabinets or wall The dishwasher is equipped with water supply and drain hoses that can be positioned to the right or the left to facilitate proper installation WARNING DO NOT USE AN EXTENSION CORD OR AN ADAPTER PLUG WITH THIS APPLIANCE DO NOT UNDER ANY CIRCUMSTANCES CUT OR REMOVE THE GROUND CONNECTI...

Page 8: ...1 21 32 55 cm Depth 19 11 16 50 cm Voltage connected load See Rating Label Water pressure 5 8 psi 14 5 psi 0 04 MPa 1 0 MPa Hot water connection should be 120 Power supply See Rating Label Capacity 6 place settings 21 21 32 17 1 4 19 11 16 31 31 32 ...

Page 9: ...e The faucet adapter must be installed on the faucet before you can connect the dishwasher This adapter is included inside your dishwasher The faucet adapter is compatible with faucets inclusive of either male outside or female inside threaded faucet connections Rear of Dishwasher 1 Power cord 2 Inlet port 3 Drain port 3 2 1 ...

Page 10: ...port on the back of the dishwasher cabinet Do not over tighten to avoid damage to threads 4 Connect the circular connection of the drain hose onto the longer bottom male connection on the quick connect 5 Connect the circular connection of the inlet hose onto the shorter top male connection on the quick connect 6 Attach the quick connect onto the faucet adapter by pulling down the outer locking col...

Page 11: ...ely affect the washing performance of your dishwasher Hard water conditions will also contribute to lime white film substance deposits and or scaling on the stainless steel surface of the dishwasher tub and heater element located in the sump underneath the removable filter screen To assist in minimizing these conditions it is recommended to periodically operate rinse the inside of the dishwasher e...

Page 12: ...ndicator lights Identifies the selected program 4 Child lock indicator light To press Delay Button and Washing Program Selector Button at the same time 5 Delay Button Press the button to delay the washing time 6 Washing Program Selector Press the button to select a washing program 7 Start Pause Button Press this button to start or pause the dishwasher 4 5 6 7 ...

Page 13: ...USE PARTS AND FEATURES 1 Cup shelf 2 Basket 3 Detergent dispenser 4 Filter assembly 5 Cutlery basket 6 Rinse aid dispenser 7 Spray arms 8 Power cord 9 Inlet pipe connector 10 Drain pipe connector 3 2 1 4 5 6 7 8 9 10 ...

Page 14: ... rinse aid for dishwasher Never fill the rinse aid dispenser with any other substances e g Dishwasher cleaning agent liquid detergent This would damage the appliance WHEN TO REFILL THE RINSE AID DISPENSER If there is no rinse aid warning light in the control panel you can judge the amount of rinse aid by the color of the optical level indicator C located next to the cap When the rinse aid containe...

Page 15: ...es still are not drying properly or are spotted adjust the dial to the next higher number on 4 NOTE Increase the dose if there are drops of water or lime spots on the dishes after washing Reduce it if there are sticky whitish stains on your dishes or a bluish film on glassware or knife blades DETERGENT DISPENSER The dispenser must be refilled before the start of each wash cycle following the instr...

Page 16: ...ent The marking indicates the dosing levels as illustrated on right A The dispenser can load 1 2 teaspoon of detergent B The dispenser can load 1 tablespoon of detergent Please observe the manufacturers dosing and storage recommendations as stated on the detergent packaging Close the lid and press until it locks in place If the dishes are heavily soiled place an additional detergent dose in the pr...

Page 17: ...ing way 1 Items such as cups glasses pots pans etc are face down 2 Curved items or those with recesses should be loaded at a slant so that water can run off 3 All utensils are stacked securely and can not tip over 4 All utensils are placed in the way that the spray arms can rotated freely during washing NOTE Very small items should not be washed in the dishwasher as they could easily fall out of t...

Page 18: ...he basket Long bladed knives stored in an upright position are a potential hazard Long and or sharp items of cutlery such as carving knives must be positioned horizontally in the basket Please do not overload your dishwasher This is important for good results and for reasonable energy consume LOADING THE BASKET Position the dishes and cookware so that they will not get moved by the spray of water ...

Page 19: ... appropriate slots especially long utensils should be placed in the horizontal position at the front of the upper basket as shown Teaspoons 3 Dinner forks 1 Serving forks 6 Serving spoons 5 Knives 4 Salad forks 2 Teaspoon 3 Dinner for 1 Serving fo 6 Serving sp 5 Knives 4 Salad fork 2 WARNING DO NOT LET ANY ITEM EXTEND THROUGH BOTTOM ALWAYS LOAD SHARP UTENSILS WITH THE SHARP POINT DOWN ...

Page 20: ...ses and lightly soiled pans standard daily cycle For lightly soiled loads such as glasses crystal and fine china For the heaviest soiled loads such as pots pans casserole dishes and dishes that have been sitting with dried food on them for a while A shorter wash for lightly soiled loads that do not need drying For lightly soiled loads such as glasses crystal and fine china 110 90 100 45 75 0 36 0 ...

Page 21: ... door of the dishwasher Wait a few minutes before unloading the dishwasher to avoid handling the dishes and utensils while they are still hot and more susceptible to breakage They will also dry better Since the appliance is standing by it will power off automatically after 30 minutes without any operation Switch Off the Dishwasher All the phase lights are off only in this case the program has ende...

Page 22: ... dishes during wash cycle C Coarse Filter Larger items such as pieces of bone or glass that could block the drain are trapped in the coarse filter To remove the items caught by the filter gently squeeze the tap on the top of this filter and lift out FILTER ASSEMBLY The filter efficiently removes food particles from the wash water allowing it to be recycled during the cycle For best performance and...

Page 23: ...r clockwise then lift it all up STEP 2 lift B and C up from A STEP 3 The End NOTE If do it from step 1 to step 3 the filter system will be removed while if do it from Step 3 to Step 1 the filter system will be installed NOTE Inspect the filters for blocking every time the dishwasher has been used By unscrewing the coarse filter You can remove the filter system Remove any food remnants and clean th...

Page 24: ...h To avoid penetration of water into the door lock and electrical components do not use a spray cleaner of any kind WARNING Never use a spray cleaner to clean the door panel as it may damage the door lock and electrical components Abrasive agent or some paper towel should not be used because of the risk of scratching or leaving spots on the stainless steel surface PROTECT AGAINST FREEZING Please t...

Page 25: ...ntenance always remove the plug from the socket To clean the exterior and rubber parts of the dishwasher do not use solvents or abrasive cleaning products Only use a cloth with warm soapy water To remove spots or stains from the surface of the interior use a cloth dampened with water with a little vinegar or a cleaning product made specifically for dishwashers It is recommend that you run a wash c...

Page 26: ...If these seem to be operating properly test the outlet with another appliance IF NONE OF THE ABOVE SOLVES THE PROBLEM CONTACT A QUALIFIED TECHNICIAN DO NOT TRY TO ADJUST OR REPAIR THE APPLIANCE YOURSELF IMPORTANT DO NOT RETURN THIS PRODUCT TO THE STORE If you have a problem with this product please contact the W Appliance Co Customer Satisfaction Center at 844 299 0879 or service appliance com DAT...

Page 27: ...and latch the dishwasher then Start the soak wash cycle to drain out the water Repeat if necessary Spilled rinse aid Always wipe up rinse aid spills immediately Stained tub interior Detergent with colourant was used Make sure that the detergent is the one without colourant White film on inside surface Hard water minerals To clean the interior use a damp sponge with dishwasher detergent and wear ru...

Page 28: ...e program was not powerful enough Select a more intensive program See Wash Cycle Table Not enough detergent was dispensed Use more or change your detergent Item are blocking the path of spray arms Rearrange the items so that the spray can rotate freely The filter combination in the base of wash cabinet is not clean or is not correctly fitted This may cause the spray arm jets to get blocked Clean a...

Page 29: ...oose a program with a long washing time Using cutlery with a low quality coating Water drainage is more difficult with these items Cutlery or dishes of this type are not suitable for washing in the dishwasher ERROR CODES When some malfunctions come on the appliance will display error codes to warn you WARNING If overflow occurs turn off the main water supply before calling a service If there is wa...

Page 30: ...s to repair or replace the house fuse reset the circuit breaker or correct the wiring in the house REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER W Appliance Co SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARR...

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Page 32: ...me are trademarks of The Black Decker Corporation used under license All rights reserved Product in this box may differ slightly from that pictured Does not affect function Not all accessories shown in photography are included in this package Imported by W Appliance Inc 1356 Broadway New York NY 10018 May 2017 Printed in China ...

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