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6/28/2007
#26666

724-746-5500

   blackbox.com

FEATURES

• Provide in-band and out-of-band access

to DB9 RS-232 serial console ports and
maintenance ports on UNIX

®

servers,

routers, and any other network equip-
ment that has a serial console port.

• Include a built-in V.92 modem and a

10/100BASE-T port.

• Access serial ports over the network 

via SSH connections and simple menu-
driven commands, or through a discrete
TCP port connection to one of the unit’s
serial outputs.

• Share multiple console ports via a single

VT100

terminal or a PC.

• Feature two command interfaces: 

a Web browser and a command-driven
text interface.

• Full matrix capability enables you to

connect any two ports, even if they
have different communications settings.

• Send buffered console messages via

SYSLOG. Each port has 256 KB of
buffering.

• A buffer mode enables individual ports

to store parameters and capture data.

• Alert via SNMP when incoming console

messages are captured.

• Secure! Feature SSHv2 encryption,

RADIUS authentication, and HTTPS/SSL.

• Provide two levels of security: one for

the supervisor and one for the user.

• Flash-upgradable firmware. 

Manage your routers or servers remotely.

Secure Site Manager

(SW551A)

Ethernet Connection

Routers

Item

Code

Secure Site Managers

8-Port

SW551A

16-Port

SW552A

Recognize any of these situations?

• You wait more than 30 minutes to get through 

to a vendor’s tech support.

• The so-called “tech” can’t help you or gives you 

the wrong answer.

• You don’t have a purchase order number and the

tech refuses to help you.

• It’s 9 p. m. and you need help, but your vendor’s 

tech support line is closed.

According to a survey by Data Communications

magazine, 90% of network managers surveyed say
that getting the technical support they need is extremely
important when choosing a vendor. But even though
network managers pay anywhere from 10 to 20% of their
overall purchase price for a basic service and support
contract, the technical support and service they receive
falls far short of their expectations—and certainly isn’t
worth what they paid.

At Black Box, we guarantee the best value and the 

best support. You can even consult our Technical Support
Experts before you buy if you need help selecting just 
the right component for your application.

Don’t waste time and money— call Black Box today.

Why Buy From Black Box?
Exceptional Value. Exceptional
Tech Support. Period.

TECH SPECS

Coding — 7/8 bits; Even/Odd/No Parity; 1, 2 stop bits
Compliance — UL

®

, cUL, CE, FCC Class A, RoHS

Data Rate (Maximum) — 115.2 kbps
Flow Control — X-ON/X-OFF, RTS/CTS, Both, None
Memory — 256 KB per port; stores parameters and captured data
Modem — Internal, 56K, V.92
Timeout — No Activity disconnects: none or 1, 5, 15, 30, or 90 minutes
CE Approval — Yes
Connectors — 10/100BASE-T: (1) RJ-45;

RS-232: (8) or (16) DB9 M

Indicators — LEDs: Power on, Ready, (8) or (16) Data connection
Power — 100–240 VAC, 50–60 Hz, 5 watts
Size — 1.75"H (1U) x 19"W x 6.5"D (4.4 x 48.3 x 16.5 cm)
Weight — Shipping: 6 lb. (2.7 kg)

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