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ServSwitch

 Secure 

and

 Secure PLUS

USER GUIDE



®

NETWORK SERVICES

®

Order 

toll-free 

in the U.S.: Call 

877-877-BBOX 

(outside U.S. call 

724-746-5500

)

FREE technical support 24 hours a day, 7 days a week: Call 

724-746-5500 

or fax 

724-746-0746

Mailing address: 

Black Box Corporation

, 1000 Park Drive, Lawrence, PA 15055-1018

Web site: 

www.blackbox.com 

• E-mail: 

[email protected]

CUSTOMER

SUPPORT

INFORMATION

FEBRUARY 2008

SW2007A-USB
SW4007A-USB

SW4007A-USB-PLUS

Secure Plus

ERR

1

2

3

4

PWR

INSERT CARD

CHIP DOWNWARDS

Summary of Contents for ServSwitch SW2007A-USB

Page 1: ...ical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info black...

Page 2: ...Connection to power supply 12 Operation Tamper evident seals 13 Selecting computers 13 Error indicator 13 Smart card reader 14 Using the smart card reader 14 Smart card security 14 Custom configurati...

Page 3: ...e which cannot be altered The outer casing contains extensive shielding to considerably reduce electromagnetic emissions Additionally the casing has been designed with as few apertures as possible to...

Page 4: ...indicator to provide additional visual feedback Optional smart card reader The four port Secure PLUS model includes a smart card reader for use with user authentication schemes Clear error indication...

Page 5: ...ains cable Standard items Additional items ServSwitch Secure or Secure PLUS Installation CD ROM Self adhesive feet Rack brackets Including four screws DVI I USB cable assembly 6ft 1 8m length code EHN...

Page 6: ...r organisation to fit tamper evident labels across certain seals and or chassis screws The unit assists in the use of tamper evident seals in two ways All chassis retaining screws are countersunk so t...

Page 7: ...Mounting The ServSwitch Secure unit offers two main mounting methods Supplied four self adhesive rubber feet Optional rack brackets 5V 2 0A INDOOR USE ONLY 1 USER CONSOLE 4...

Page 8: ...t power is disconnected from the unit and the host computer s to be connected To connect an audio link 1 Wherever possible ensure that power is disconnected from the unit and the host computer s to be...

Page 9: ...ld cause issues in certain high security installations please see the Video display DDC information section on page 10 for further details To connect an analog video input 1 Wherever possible ensure t...

Page 10: ...1 Wherever possible ensure that power is disconnected from the unit and the host computer s to be connected 2 At the far left side of the rear panel connect the cables from the keyboard and mouse to t...

Page 11: ...ause issues in certain high security installations please see the Video display DDC information section on page 10 for further details To connect an analog video input 1 Wherever possible ensure that...

Page 12: ...memories and no DDC data will be made available to the computers This provides a means of clearing DDC information about previously attached monitors Note Most analog video cards will output a video...

Page 13: ...o not use an unearthed power socket or extension cable To connect the power supply 1 Attach the output connector of the power supply country specific power supplies are available to the socket on the...

Page 14: ...on the right side of the front panel and is labeled ERR Separate microprocessors monitor each channel and any of them can trigger an error state if they detect unexpected or unauthorized operations I...

Page 15: ...ard from one computer s card reader and plugging it into the next computer s card reader The Secure Switch does not restrict or interfere with the encrypted communication between the computer and the...

Page 16: ...lack Box technical support Summary of threats and solutions This section provides a list of potential security threats that the ServSwitch Secure might face during operation and the special steps that...

Page 17: ...ta flowing to another computer Threat Solution Forced malfunctions due to overloaded signaling It is potentially possible to create forced malfunctions by constantly and quickly sending a stream of va...

Page 18: ...problems after checking the list of solutions in the Troubleshooting section then we provide a number of other solutions Email in the US techsupport blackbox com in the UK techhelp blackbox co uk Phon...

Page 19: ...ertified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Department does not guarantee the equipment wil...

Page 20: ...is connected d Consult the supplier or an experienced radio TV technician for help FCC Compliance Statement United States This equipment generates uses and can radiate radio frequency energy and if n...

Page 21: ...or los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que...

Page 22: ...ctxd com Documentation by 2008 Black Box Corporation All trademarks are acknowledged Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 United States of America Tel 1 724 746 5500 Fax 1 724...

Page 23: ...606 747 tech blackbox fr Germany www black box de 49 811 5541 110 49 811 5541 499 techsupp black box de Italy www blackbox it 39 02 27 404 700 39 02 27 400 219 supporto tecnico blackbox it Netherlands...

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