Black Box SERVSWITCH KV3108SA-R4 Quick Install Manual Download Page 1

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JUNE 2000

SW721A-R4
SW722A-R4

KV3108SA-R4

SW723A-R4
SW724A-R4
SW725A-R4

Power

FREE tech support 24 hours a day, 7 days a week: Call

724-746-5500

or fax

724-746-0746

Mailing address:

Black Box Corporation

, 1000 Park Dr., Lawrence, PA 15055-1018

World-Wide Web:

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• E-mail:

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Customer Support Information:

Summary of Contents for SERVSWITCH KV3108SA-R4

Page 1: ... 8 12 16 FREE tech support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Dr Lawrence PA 15055 1018 World Wide Web www blackbox com E mail info blackbox com Copyright 2000 Black Box Corporation All rights reserved Customer Support Information ...

Page 2: ... for the ServSwitch 1 Introduction This guide is designed to quickly show you how to attach cables and equipment in order to install a ServSwitch system For just the basics look over the diagrams on the next four pages More detailed instructions begin on page 4 Power 1 5 9 13 2 6 10 14 3 7 11 15 4 8 12 16 ...

Page 3: ... CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 Labeled MOUSE Unlabeled ServSwitch MONITOR KEYBOARD MOUSE CPU 1 1 Attach User Adapter Cable 2 Attach monitor VGA type shown 3 Plug in monitor 5 Use CPU Adapter Cable to attach CPU this way PS 2 CPU shown HD15 Video eps HD15 Video eps ...

Page 4: ...VSWITCH QUICK INSTALL GUIDE POWER 6 Plug in CPU 7 Plug in ServSwitch 8 Turn on ServSwitch 4 Attach your keyboard and mouse this way PS 2 equipment shown Labeled MOUSE Unlabeled 9 Turn on monitor and all CPUs ...

Page 5: ...ion 2 User Station Connections see page 5 Optional Section 3 Cascade Connections see page 10 Required Section 4 CPU Connections see page 11 Optional Section 5 The RS 232 Connection see page 18 Required Section 6 The Power Connection see page 20 RS 232 POWER MONITOR KEYBOARD MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 Power User CPU Cascade RS 232 ...

Page 6: ...oard And if your Refer to this section and mouse are monitor is this on this page this type with this type with this connector connector IBM PS 2 RS 6000 VGA multisync Section 2 1 page 6 or SGI 6 pin mini DIN HD15 IBM PC AT keyboard VGA multisync Section 2 2 page 7 5 pin DIN RS 232 HD15 serial mouse DB9 IBM PS 2 or RS 6000 RS 6000 13W3 Section 2 3 page 8 6 pin mini DIN IBM PS 2 or SGI SGI 13W3 Sec...

Page 7: ... cable with the product code EHN054 If your video resolution is higher than 1024 x 768 or if your equipment is farther than 20 ft 6 1 m from the Switch you should use the coaxial cable with the product code EHN283 When you have the correct cable hook it up to the ServSwitch and your equipment this way as shown in Figure 2 Plug the cable s DB25 connector into the Switch s MONITOR KEYBOARD MOUSE por...

Page 8: ...with the product code EHN052 If your video resolution is higher than 1024 x 768 or if your equipment is farther than 20 ft 6 1 m from the Switch you should use the coaxial cable with the product code EHN270 When you have the correct cable hook it up to the ServSwitch and your equipment this way as shown in Figure 3 Plug the cable s DB25 connector into the Switch s MONITOR KEYBOARD MOUSE port Plug ...

Page 9: ...e is available as a stock item only in a 1 ft 0 3 m length call for a quote if you need a longer version Hook this cable up to the ServSwitch and your equipment this way as shown in Figure 4 Plug the cable s DB25 connector into the Switch s MONITOR KEYBOARD MOUSE port Plug the mouse into the cable s 6 pin mini DIN connector with the MOUSE label on it Plug the keyboard into the cable s unlabeled 6 ...

Page 10: ...vailable as a stock item only in a 1 ft 0 3 m length call for a quote if you need a longer version Hook this cable up to the ServSwitch and your equipment this way as shown in Figure 5 Plug the cable s DB25 connector into the Switch s MONITOR KEYBOARD MOUSE port Plug the mouse into the cable s 6 pin mini DIN connector with the MOUSE label on it Plug the keyboard into the cable s unlabeled 6 pin mi...

Page 11: ...rst submaster plug the other end of the cable into the master Switch s CPU 1 port If this is the second submaster plug the other end into the master Switch s CPU 2 port and so on See Figure 6 For more information about cascading refer to Section 3 3 of your ServSwitch manual Figure 6 A cascade connection RS 232 POWER MONITOR KEYBOARD MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 RS 232 POW...

Page 12: ...this section and mouse ports are video port is this on this page this type with this type with this connector connector IBM PS 2 type VGA etc HD15 Section 4 1 page 12 6 pin mini DIN IBM PC AT keyboard VGA etc HD15 Section 4 2 page 14 5 pin DIN RS 232 serial mouse DB9 IBM RS 6000 PS 2 type RS 6000 13W3 Section 4 3 page 16 6 pin mini DIN SGI PS 2 type SGI 13W3 Section 4 4 page 17 6 pin mini DIN 11 ...

Page 13: ...oduct code EHN051 If your video resolution is higher than 1024 x 768 or if the CPU is farther than 20 ft 6 1 m from the Switch you should use the coaxial cable with the product code EHN282 This cable will come with keyboard and mouse adapters that you will not use When you have the correct cable hook it up to the ServSwitch and the CPU this way as shown in Figure 7 on the next page Plug the cable ...

Page 14: ...SWITCH QUICK INSTALL GUIDE Figure 7 PS 2 type CPU connections RS 232 POWER MONITOR KEYBOARD MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 13 EHN051 or EHN282 To kbd port To mouse port To video port ...

Page 15: ...o the ServSwitch and the CPU this way as shown in Figure 8 on the next page Plug the cable s DB25 connector into one of the Switch s numbered CPU ports Plug the cable s DB9 connector into the CPU s mouse port Plug the cable s 5 pin DIN connector into the CPU s keyboard port Plug the cable s HD15 connector into the CPU s video port If you use the EHN282 hook it up to the ServSwitch and the CPU this...

Page 16: ...CPU connections coaxial cable RS 232 POWER MONITOR KEYBOARD MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 RS 232 POWER MONITOR KEYBOARD MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 15 EHN048 To kbd port To mouse port To video port EHN282 To kbd port Adapters To mouse port To video port ...

Page 17: ...vSwitch and the CPU this way as shown in Figure 10 Plug the cable s DB25 connector into one of the Switch s numbered CPU ports Plug the cable s 6 pin mini DIN connector with the MOUSE label on it into the CPU s mouse port Plug the cable s unlabeled 6 pin mini DIN connector into the CPU s keyboard port Plug the cable s 13W3 connector into the CPU s video port Figure 10 RS 6000 type CPU connections ...

Page 18: ... your equipment this way as shown in Figure 11 Plug the cable s DB25 connector into one of the Switch s numbered CPU ports Plug the cable s 6 pin mini DIN connector with the MOUSE label on it into the CPU s mouse port Plug the cable s unlabeled 6 pin mini DIN connector into the CPU s keyboard port Plug the cable s 13W3 connector into the CPU s video port Figure 11 SGI type CPU connections RS 232 P...

Page 19: ...u can replace it with our product code EL04MS If you lose the adapter you can replace it with our product code FA043 Figure 12 RS 232 connection to DB9 male computer port If you are connecting the Switch directly to a DB25 male computer serial port use the 4 wire cable that came with the Switch and the DB25 female adapter FA044 as shown in Figure 13 If you lose the cable you can replace it with ou...

Page 20: ... a DB25 female serial port use the 6 wire cable EL06MS and the DB25 male adapter FA042 as shown in Figure 14 Figure 14 RS 232 connection to DB25 male computer port RS 232 POWER MONITOR KEYBOARD MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 19 6 wire cable EL06MS Modem To phone network Modular adapter FA042 ...

Page 21: ...ttach the outlet end of the included power cord into the Switch Attach the plug end of the cord to a wall outlet See Figure15 Figure 15 The power connection RS 232 POWER MONITOR KEYBOARD MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 Included power cord ...

Page 22: ...21 NOTES ...

Page 23: ...t 2000 Black Box Corporation All rights reserved BLACK BOX and the logo are registered trademarks and ServSwitch is a trademark of Black Box Corporation IBM PC AT PS 2 and RS 6000 are registered trademarks of International Business Machines Corporation Microsoft and IntelliMouse are trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries SGI is a re...

Page 24: ...ive to keeping two monitors keyboards and mice on your desk Or do you need to share dozens of computers including a mix of IBM PC RS 6000 Apple Macintosh Sun Microsystems and SGI compatibles among multiple users with different access levels Does your switch have to sit solidly on a worktable and use regular everyday cables Or does it have to be mounted in an equipment rack and use convenient many ...

Page 25: ...Machines Corporation Helvetica and Times are registered trademarks of Linotype Company Logitech is a trademark of Logitech Inc Microsoft Windows HyperTerminal and IntelliMouse are trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries SGI is a registered trademark of Silicon Graphics Inc Sony is a registered trademark of Sony Corporation Sun Micros...

Page 26: ...operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This d...

Page 27: ...o eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación Todo otro servicio deberá ser referido a personal de servicio calificado 9 El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso La colocació...

Page 28: ...r una antena externa deberá ser localizada lejos de las lineas de energia 16 El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación 18 Servicio por personal calificado deberá ser provisto cuando A El cable de poder o ...

Page 29: ...3 2 7 Switching from the Keyboard 25 3 3 Cascading in ServSwitch Systems 26 3 3 1 Cable Requirements for Expansion 27 3 3 2 Installing a Cascade 27 4 Operation Hardware and Keyboard Commands 32 4 1 Guidelines for Using the ServSwitch with Your Equipment 32 4 1 1 CPUs 32 4 1 2 Mouse and Keyboard 32 4 1 3 Monitor 34 4 2 Keyboard Command Summary 37 4 3 The Commands in Detail 39 4 3 1 Selecting a Port...

Page 30: ...nsion Units 56 5 2 5 Configure System Expansion Width 56 5 2 6 Configure System Scan Mode 57 5 2 7 Configure System Scan Time 57 5 2 8 Configure System Power On Scan 57 5 2 9 Configure System Typematic Rate 57 5 2 10 Configure System Typematic Delay 58 5 3 The Configure Computers Page 59 5 3 1 Configure Computers Computer Name 60 5 3 2 Configure Computers Keyboard 61 5 3 3 Configure Computers Mous...

Page 31: ...or Scan to Certain Ports 73 6 2 5 ServSwitch Scans or Switches to Empty Ports 74 6 2 6 Mouse Driver Doesn t Load 74 6 2 7 Can t Access Mouse Functions 74 6 2 8 PS 2 Mouse Gets Out of Sync 74 6 2 9 Mouse Doesn t Move Pointer Cursor 75 6 2 10 Display is Fuzzy 75 6 2 11 Video Not Synchronized or Wrong Color 75 6 2 12 Can t Access High Resolution Mode 76 6 2 13 On Screen Display Not Synchronized 76 6 ...

Page 32: ... NVRAM Factory Defaults 78 A 1 Keyboard Command Settings 78 A 2 On Screen Configuration Settings 79 Appendix B Cable Product Codes 81 Appendix C Pinout of RS 232 Port 83 Appendix D The LK461 Keyboard 84 Appendix E Rackmounting Your ServSwitch 85 ...

Page 33: ...isted above Resolution With original Serv cabling Up to 1024 x 768 noninterlaced With coaxial cabling Up to 1600 x 1280 noninterlaced Refer to Section 4 1 3 Refresh Rate Up to 100 Hz Protocol RS 232 Asynchronous Data Format RS 232 8 data bits 1 stop bit no parity fixed Data Rate RS 232 9600 or for firmware update only 57 600 bps Maximum Distance Depending on the CPU monitor and video resolution se...

Page 34: ...s All frount mounted LEDs All models 1 for ServSwitch unit POWER SW721A R4 4 for CPUs 2 SELECT 2 POWER SW722A R4 8 for CPUs 4 SELECT 4 POWER SW723A R4 KV3108SA R4 16 for CPUs 8 SELECT 8 POWER SW724A R4 24 for CPUs 12 SELECT 12 POWER SW725A R4 32 for CPUs 16 SELECT 16 POWER Connectors All rear mounted 1 RJ 12 6 wire RJ 11 female RS 232 1 DB25 female MONITOR KEYBOARD MOUSE 1 Power inlet SW721A R4 5 ...

Page 35: ...nd TÜV approved internal transformer Input 100 to 240 VAC at 50 or 60 Hz 450 mA Output 5 VDC at 1 5 A 12 VDC at 1 A Consumption Up to 19 5 VA 19 5 watts Maximum Altitude 10 000 ft 3048 m Temperature Tolerance 32 to 131 F 0 to 55 C Humidity Tolerance 5 to 80 noncondensing Enclosure Steel Size SW721A R4 1 8 1U H x 8 8 W x 4 8 D 4 5 x 22 5 x 12 4 cm SW722A R4 KV3108SA R4 1 8 1U H x 16 8 W x 4 8 D 4 5...

Page 36: ...this manual If you didn t receive everything or if anything arrived damaged contact Black Box 2 2 Operating Features Some of the useful features of the ServSwitch Microprocessor controlled keyboard and mouse switching On screen menu system for configuration and operation You can access up to 256 CPUs with one keyboard monitor and mouse This would require the maximum cascaded system of seventeen 16...

Page 37: ... 1 to 15 seconds You can program the keyboard s typematic rate and delay Custom settings for each CPU can be saved in nonvolatile memory The units have flash memory so you can upgrade their firmware through their RS 232 ports Rackmount kits are available Full size 8 and 12 port units can be expanded up to 16 ports by installing 4 Port Expansion Boards Please contact Black Box Tech Support if you e...

Page 38: ... to Figures 2 1 2 2 and 2 3 below and the descriptions that follow on the next page Figure 2 1 The front panel of a 2 to 1 ServSwitch SW721A R4 Figure 2 2 The front panel of a slimline 8 to 1 ServSwitch KV3108SA R4 Figure 2 3 The front panel of a 16 to 1 ServSwitch SW725A R4 5 6 7 8 Power 1 2 3 4 9 10 11 12 13 14 15 16 5 6 7 8 Power 1 2 3 4 POWER ON OFF SELECT POWER 1 SELECT SELECT SELECT POWER PO...

Page 39: ...sponding port is powered ON NOTE The 2 port mini chassis has 4 each of the Select and CPU Power LED slots The slimline model chassis has 8 each of these slots and the full size chassis has 16 each of them The extra LED slots in the chassis of the 2 port mini 4 port slim and the 8 and 12 port full size models are left blank but are protected by material mounted inside the chassis or Previous Port B...

Page 40: ...s These cables take the signals that would normally pass between the CPUs ports and the monitor keyboard and mouse and carry them between the CPUs ports and the Switch instead You could also connect submaster Serv type switches to these ports using ServSwitch to ServSwitch Expansion Cables These cables have DB25 male connectors at both ends at the submaster end they should be plugged into a MONITO...

Page 41: ...er to this port to upgrade the Switch s firmware Refer to Section 4 4 RJ 12 F RS 232 Connect the shared monitor keyboard and mouse to this port using an MKM Adapter Cable At the ServSwitch end this cable has a DB25 male connector at the other ends it has appropriate connectors to plug into your monitor keyboard and mouse cables Only one MKM Adapter Cable is needed See Section 2 5 DB25 F MONITOR KE...

Page 42: ...ting for your application Refer to Appendix B for the available types of these cables and the corresponding product codes Also refer to Chapter 1 or the first Caution notice on page 22 for information about maximum cabling distances NOTES SVGA over longer distances and XGA video place special demands on cabling that the regular MKM Adapter Cables and CPU Adapter Cables typically cannot meet For th...

Page 43: ...8 port unit RS 232 POWER MONITOR KEYBOARD MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 RS 232 POWER MONITOR KEYBOARD MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 Power supply Power supply s input cord Monitor Keyboard Mouse Adapter Cable CPU Adapter Cable ServSwitch to ServSwitch Expansion Cable SLIMLINE 8 PORT SERVSWITCH KV3108SA R4 Slimline 8 Port ServSwitch KV3108SA R4 submast...

Page 44: ...ize models our product code for a 19 23 or 24 Kit is RMK19C RMK23C or RMK24C respectively See Appendix E for more information 3 2 2 CONNECTING THE MONITOR KEYBOARD AND MOUSE A Monitor Keyboard Mouse MKM Adapter Cable connects your monitor keyboard and mouse to the ServSwitch Because various styles of electrical connectors are used by different classes of equipment we supply this cable in various s...

Page 45: ...plug the DB25 male connector of the first CPU s CPU Adapter Cable into the lowest numbered CPU port on the Switch s rear panel that isn t going to be occupied by a submaster Serv type switch Use consecutively higher numbered ports for the rest of the CPUs For example if you planned to put three submasters and three CPUs on an 8 port master Switch you would put the submasters on ports CPU 1 through...

Page 46: ...EYBOARD MOUSE port s Connect the first submaster to the master Switch s CPU 1 port and use consecutively higher numbered ports CPU 2 CPU 3 and so on for the rest of the submasters If you are connecting each of several submaster Matrix ServSwitches to two PC only or multiplatform master Switches see Section 3 3 connect the CPU ports of one master to the submasters MONITOR KEYBOARD MOUSE A ports and...

Page 47: ...hould boot normally but if the unit s firmware has become corrupted probably as the result of a firmware upgrade going wrong it will display this message on the attached monitor Kernel is bad load new kernel through serial port If you see this you will need to download correct firmware to the unit as described in Section 4 4 3 starting at the point at which the unit is ready to receive the file at...

Page 48: ... scroll from the Enhanced setting to the Standard setting For more information consult your Windows NT manual 3 2 7 SWITCHING FROM THE KEYBOARD Your ServSwitch is now ready for operation using its default settings To take full advantage of the Switch s features refer to Chapter 4 which gives detailed information about each of the ServSwitch commands describing each command s function and keystroke...

Page 49: ...e keyboard and mouse type you re using with Ctrl Mxx Enter and make sure that those settings are saved in the submasters NVRAM with Ctrl K 4 All of the CPUs attached to any PC only submaster must use the same type of keyboard and mouse You can add submasters to your ServSwitch system as you need them For each submaster you add to the system you add as many ports as are on that submaster minus the ...

Page 50: ...ction numbers you ll use in keyboard commands in a rational sequence Figure 3 2 on the next page illustrates the proper layout and numbering of your submasters and CPUs Keep these restrictions in mind when you design your ServSwitch system If you use original Serv Adapter Cables and Expansion Cables the distance from any ServSwitch to any attached device should not exceed 20 ft 6 1 m the total len...

Page 51: ...PU 3 CPU 2 CPU 1 4 3 2 1 MONITOR KEYBOARD MOUSE MASTER UNIT ADAPTER CABLES SUBMASTER UNIT CPU SS to SS MKM MONITOR KEYBOARD MOUSE MASTER UNIT 4 3 2 1 SUBMASTER 4 SUBMASTER 3 SUBMASTER 2 SUBMASTER 1 RS 232 POWER MONITOR KEYBOARD MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 RS 232 POWER MONITOR KEYBOARD MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 Max Ports 7 Width 4 Units 1 Max Po...

Page 52: ...PUs after maxing out on submasters you must upgrade your master or submasters Figure 3 3 Cascading with Matrix ServSwitch submasters 4 3 2 1 SUBMASTER MATRIX SERVSWITCH 2 ADAPTER CABLES CPU 4 CPU 3 CPU 2 CPU 1 CPU 9 A through CPU 14 A 4 3 2 1 SUBMASTER MATRIX SERVSWITCH 1 MONITOR KEYBOARD MOUSE CPU1 CPU3 CPU2 CPU4 RS 232 POWER 17VAC CT MONITOR KEYBOARD MOUSE A MONITOR KEYBOARD MOUSE B CPU1 CPU3 CP...

Page 53: ...eady been done connect the monitor s keyboard s and mouse mice to the MONITOR KEYBOARD MOUSE port s of your master device s as outlined in Section 3 2 2 2 Use ServSwitch to ServSwitch Expansion Cables see Section 3 2 4 to connect all your submaster units to the master unit s CPU ports beginning with the port labeled CPU 1 and continuing with CPU 2 CPU 3 etc Avoid installing submasters with differe...

Page 54: ...nsion width values so that the master can scan correctly and properly control the interplay of the submaster units You can do this with the on screen display see Sections 5 2 3 through 5 2 5 8 You might need to set some or all of each master s remaining configuration parameters especially the keyboard mode for some of your ports see Sections 5 2 1 5 2 2 and 5 2 6 through 5 2 10 9 Save the configur...

Page 55: ... if an invalid command is entered the ServSwitch aborts the command When entering commands that contain numbers or math symbols use only the numeral keys located at the top of your alphanumeric keyboard Numbers and symbols entered from the numeric keypad to the right will not be recognized as valid 4 1 Guidelines for Using the ServSwitch with Your Equipment 4 1 1 CPUS Use only IBM PC AT or PS 2 or...

Page 56: ...ast the mouse moves from CPU to CPU This is normal There are ways to adjust the CPUs mouse sensitivity this is usually handled through some kind of control panel but the specifics vary depending on the operating system and the mouse driver To optimize mouse movement adjust the sensitivity on each CPU according to your individual preference Although the ServSwitch resists minor transient surges tha...

Page 57: ...maximum refresh rate of not less than 75 Hz The NEC Multisync 5SG is one such monitor and others are available from NEC Sony CTX etc The higher the resolution you use the less distance you can run see Tables 4 2 and 4 3 on the following pages The ServSwitch is designed to support standard VGA video including VGA monochrome page white It does not support PCs that use CGA EGA or proprietary versions...

Page 58: ... be lower Table 4 2 Video Quality vs Distance for Original Serv Cables Resolution Distance 5 1 5 m 10 3 m 15 4 6 m 20 6 1 m 25 7 6 m 640 x 480 3 3 3 3 3 800 x 600 noninterlaced 3 3 3 2 2 1024 x 768 interlaced 3 3 2 2 2 1024 x 768 noninterlaced 3 2 2 2 2 1280 x 1024 interlaced 2 1 1 1 1 1280 x 1024 noninterlaced 2 1 1 1 1 1600 x 1280 noninterlaced 2 1 1 1 1 Quality 3 Near perfect screen defects are...

Page 59: ...m 640 x 480 3 3 3 3 3 3 2 2 800 x 600 noninterl 3 3 3 3 3 3 2 2 1024 x 768 interlaced 3 3 3 3 3 3 2 2 1024 x 768 noninterl 3 3 3 3 2 2 2 1 1280 x 1024 interlaced 3 2 2 2 2 1 1 1 1280 x 1024 noninterl 3 2 2 1 1 1 1 1 CAUTION Some CPUs can t drive or receive keyboard and mouse signals across longer runs of coaxial cable Consult with the manufacturers of your CPUs before installing this cable in leng...

Page 60: ...s aborted and the ServSwitch returns to normal operation This keeps the Switch from getting stuck waiting for you to finish the command The Ctrl character is always passed through to the CPU The command characters and operands however are absorbed by the ServSwitch and are not sent to the CPU Many of these commands have factory default values see Appendix A that can be reloaded if your Switch beco...

Page 61: ...rson Ctrl I Identify ROM Causes the ServSwitch to send a null byte to the CPU s PS 2 mouse port Issue this command to correct the current CPU if it gets out of sync with the PS 2 mouse see Section 4 3 7 Ctrl N Send Null Byte Resets and enables the keyboard and mouse Issue this command to correct your keyboard or mouse if one of them malfunctions or gets stuck Ctrl R Reset Sets the time of inactivi...

Page 62: ... when you press the three digit number s third numeral key For single and double digit ports you can enter the number by including one or two leading zeros 001 for port 1 or 027 for port 27 or by pressing Enter after you press the single or second numeral key As noted above the Switch will wait two seconds for you to enter another digit then will switch to the partially entered port number 4 3 2 S...

Page 63: ...Screen Saver Interval to nonvolatile memory NVRAM once you issue this command the current screen saver interval becomes the new default interval that s loaded at power up To enter the Keep Setting command press and release the left Control key then type K 4 3 5 SET SCREEN SAVER INTERVAL This feature reduces the wear on your shared screen and provides security for your system by blanking the screen...

Page 64: ... mouse with a DOS or Windows 3 x CPU don t issue this command if the CPU doesn t have a mouse driver loaded many such CPUs will crash if you send them unexpected mouse data CPUs running UNIX or Windows 95 98 or NT don t have this problem If your shared CPU is like this and you have chronic problems when you try to run applications that don t use the mouse but don t disable the mouse either take th...

Page 65: ...uses a PS 2 mouse and it s in sync when you issue this command Issue this command two more times to get it back in sync again This command has no effect on serial mice or on CPUs that are not attached to your ServSwitch system through a PS 2 mouse port If you have version 9 01 or higher of the Microsoft mouse driver the CPU should never get out of sync Contact Microsoft if you would like to upgrad...

Page 66: ...ey 4 3 11 ACTIVATE SELECT WINDOW You can use this command to cause the ServSwitch to display its computer select window see Section 5 6 To issue the Activate Select Window command press and release the left Control key then press and release the Esc escape key 4 3 12 LOG OUT If an access password has been set for your ServSwitch system see Section 5 5 2 you can use this command to log out to relin...

Page 67: ...our product code FA044 or DB9 female to RJ 11 female our product code FA043 depending on your computer terminal To connect the adapter and cable take these steps 1 Connect an adapter of the appropriate type to one of the computer s or terminal s serial ports 2 Plug one end of the cable into the RJ 12 female connector on the adapter and the other end into the RS 232 serial port on the ServSwitch s ...

Page 68: ...o through binary thirty one are control codes in ASCII if you re running the terminal emulator on an IBM PC you will probably see the port numbers displayed as odd text graphics characters smiley faces hearts etc that remain in the PC s custom character set as relics of the graphics poor days when the PC was invented You will probably need an IBM PC ASCII to decimal translation table to visually i...

Page 69: ... s or terminal s serial ports to the Switch s RS 232 port as described in Section 4 4 1 2 Run your terminal emulation program and set it to use the serial port that s connected to the Switch COM1 COM2 etc in direct connect mode Set its serial communication parameters to 9600 bps 8 data bits no parity and 1 stop bit 9600 8 N 1 3 Make sure the ServSwitch is turned OFF then turn it ON while holding i...

Page 70: ...ress Y on the PC s keyboard the ServSwitch goes back to step 1 and sends Waiting for file To abort press N on the PC s keyboard the Switch skips ahead to the Hit enter to boot message shown in step 5 but the firmware will remain unchanged If the trouble recurs and you can t pinpoint it call Black Box for technical support 5 If the file transfer is successful press the space bar on the PC s keyboar...

Page 71: ...cause your computer to crash If you want to use this method anyway take these steps 1 Connect one of your PC s serial ports to the Switch s RS 232 port as described in Section 4 4 1 NOTE Normally only three wires are necessary to the ServSwitch transmit receive and ground However when you use DOS to copy the configuration file to the Switch DOS must see a high DSR signal input Pin 6 on PC COM port...

Page 72: ...k up you might have to reboot If the computer is OK you ll have to go back to step 3 If the second attempt doesn t work call Black Box for technical support 5 If the copy process works press and release the button again LED 2 will go dark briefly while the ServSwitch programs and verifies its flash memory Once this phase is successfully completed LED 3 will light If however an error occurs LED 3 w...

Page 73: ...e all user selectable 5 1 1 THE MAIN MENU Access the main menu by pressing and releasing the left Ctrl key and then hitting the F12 key The menu shown in Figure 5 1 below appears The Enter password prompt will appear only if you set a configuration password through the Configure security menu see Section 5 5 If the prompt is on screen you must enter this password before the ServSwitch will allow y...

Page 74: ...er exits to normal keyboard operation or goes to the Configure system Configure computers or Configure overlay page From these other pages choosing a selection by hitting the Enter key will bring up an input box in which you can type in text enter a numeric value or choose from a list of possible options Use the Esc escape key to return to the previous page or to abort an input box 5 1 3 SAVING CH...

Page 75: ...differently in this field if you need to You can choose between either PC 101 102 regular IBM PC compatible or PC 104 105 IBM PC Windows compatible keyboard If you power up a Switch when no shared keyboard is attached to it this setting will default to PC 104 105 Configure system This model supports the PC keyboard only Keyboard and mouse type Keyboard PC Mouse PS 2 Expansion Maximum computers 8 E...

Page 76: ...ctor and either two or three buttons They use an interface integrated onto the CPU s motherboard completely independent of the CPU s serial interface Choosing the PS 2 mouse option also resets the shared PS 2 mouse and enables data to be sent from it even if you didn t attach the PS 2 mouse to the ServSwitch until after the Switch had been powered on PS 2 wheel mice such as the Microsoft IntelliMo...

Page 77: ...erial RS 232 interfaces usually with a DB9 connector are Mouse Systems compatible and use a 5 byte 8 bit 1200 bps no parity data format Most PC serial mice with 3 buttons fall into this category Certain commonly available serial mice made in Asia have the usual three buttons and a switch on the bottom This switch is usually labeled MS PC when it is in the MS position the mouse is compatible with t...

Page 78: ...tead 4 for 2 port units the number of CPU ports on the box for other units To change this setting press Enter while Maximum computers is highlighted An Input new value box appears as shown in Figure 5 4 below Figure 5 4 Changing the maximum number of computers Use the shared keyboard s number keys to input a new value from 2 to 256 and hit Enter The input box disappears and the new setting appears...

Page 79: ...ciated with which physical connector For example if you are using four port submasters then the expansion width should be set to four Do not use submasters that have different numbers of CPU ports both 4 port and 8 port submasters for example because this will cause switching and scanning problems To change this setting press Enter while Expansion width is highlighted An Input new value box appear...

Page 80: ...ServSwitch operates normally when it is powered up or begins scanning immediately To change the power on scan setting press Enter while Power on scan is highlighted An off on input box appears Use the arrow keys to select On Serv unit defaults to scan mode at power up or Off unit operates normally at power up and hit Enter The input box disappears and the new setting appears in the Power on scan f...

Page 81: ...NFIGURE SYSTEM TYPEMATIC DELAY This item determines how soon keystrokes will begin to repeat after the operator begins holding down a key on the shared keyboard There are four possible settings slow 1 second medium 750 msec fast 500 msec the factory default and fastest 250 msec To change the typematic delay press Enter while Typematic delay is highlighted A typematic delay input box appears Use th...

Page 82: ...the computer name keyboard type or mouse type Use the up and down arrow keys to move the highlight bar to the row that is to the individual CPU port whose setting s you want to change Use the page up and page down keys to access computers 17 through 256 Configure computers Name of computer up to 16 characters Number Computer name Keyboard Mouse 1 Computer 1 PC2 PS 2 2 Computer 2 PC2 PS 2 3 Compute...

Page 83: ... All ASCII characters are valid in the name field The backspace key can be used to edit the field When you have finished typing in the name hit Enter The input box disappears and the new name appears in the appropriate Computer name field Input new name Configure computers Name of computer up to 16 characters Number Computer name Keyboard Mouse 1 Computer 1 PC2 PS 2 2 Computer 2 PC2 PS 2 3 Compute...

Page 84: ...mputers and other UNIX workstations and servers use mode 3 Certain IBM brand PCs especially PS 2 models can be either mode 1 or mode 2 short of rebooting there is no way to know for sure except by trial and error If you are able to reboot the computer while it is connected to the Serv unit the unit should autodetect which mode it is and display it in this field Once all of your CPU ports have been...

Page 85: ...ppropriate mouse driver must be loaded and configured on the CPU for mouse communication to work properly The differences between the various mouse types are discussed in Section 5 2 2 PS 2 PS 2 wheel Serial 2 button Serial 3 button Configure computers Type of computer mouse attached change for PCs only Number Computer name Keyboard Mouse 1 Computer 1 PC2 PS 2 2 Computer 2 PC2 PS 2 3 Computer 3 PC...

Page 86: ...lor scheme choices Aquarium cyan magenta white and blue the factory default Tuxedo black red and white Festival yellow magenta blue cyan and white and Forest green black cyan and blue To change the color scheme press Enter while Color scheme is highlighted A color scheme input box appears Use the arrow keys to select the desired color scheme and hit Enter The input box disappears and the new setti...

Page 87: ...is pressed or the shared mouse is moved If you are not in an on screen display menu then the computer name label is also displayed as if you had just switched to a new computer While the screen saver is on all of the Serv unit s SELECT LEDs the left hand red port LEDs will be turned off To change the screen saver setting press Enter while screen saver is highlighted A screen saver input box appear...

Page 88: ... move the pointer the name of each color is shown in that color so you can see how it looks Hit Enter to select the color pointed to The input box disappears and the new setting appears in the appropriate Background color or Text color field The factory default settings for these options are transparent blue for the background color and white for the text color 5 4 2 B Position This item determine...

Page 89: ...nter the name of each color is shown in that color so you can see how it looks Hit Enter to select the color pointed to The input box disappears and the new setting appears in the appropriate Background color or Text color field The factory default settings for these options are transparent blue for the background color and white for the text color 5 4 3 B Position This item determines where the c...

Page 90: ... 0 for the corresponding number of seconds if Fade out is set to 1 to 254 or always if Fade out is set to 255 Factory default is 5 seconds To change the fadeout setting press Enter while Fade out seconds is highlighted An Input new value box appears Use the shared keyboard s number keys to input a new value from 0 to 255 and hit Enter The input box disappears and the new setting appears in the Fad...

Page 91: ...u is requested and the ServSwitch will not permit any changes to options in the menu until the user enters that password Factory default is no password 5 5 2 THE ACCESS PASSWORD This option protects your CPUs from unauthorized viewing or access To secure the CPUs set an access password here using the procedure spelled out in Section 5 5 4 Once you do an Enter password box will pop up on a user sta...

Page 92: ...s this is actually the factory default value You can also disable the timeout by setting it to zero in this setting users will never be automatically logged out so the Enter password box will only be displayed when users log out manually with the ctrl L command see Section 4 3 12 and when you cycle power to the ServSwitch 5 5 4 SETTING THE PASSWORDS When you select either Configuration password or...

Page 93: ...and down arrow keys on the shared keyboard to select the desired computer when it is highlighted hit Enter to immediately switch to that computer its label will be shown If you have more than 16 computers in your ServSwitch system use the PageUp and PageDown keys to access the other computers at up to 16 computers per window Hit Esc to exit the window and remove it from the screen Use the Configur...

Page 94: ...ly 1 Make sure that the ServSwitch any submasters attached to it and all CPUs directly or indirectly connected to it are turned OFF 2 Press and hold in the or previous port button on the front of the Switch While holding in this button turn the Switch back ON 3 Wait until the red SELECT LED of the Switch s highest numbered port port 4 on a 4 port unit port 12 on a 12 port unit etc lights up then r...

Page 95: ...the problem goes away when you substitute a cable the old cable is probably defective F If swapping cables doesn t solve the problem try plugging the CPU into a different CPU port on the ServSwitch If the CPU boots when it s connected to a different port the old port is probably defective G If swapping ports doesn t solve the problem try plugging a known good keyboard and mouse directly into the C...

Page 96: ...lug them into the proper ports F You might be using the keyboard incorrectly Make sure to use the left Control key to start port switching commands Make sure to use the numeric keys at the top of the keyboard rather than the numeric keypad when you type in port numbers Make sure to release the Control key before you start typing in a port number Make sure you don t wait too long before you enter a...

Page 97: ...g for the correct port C PS 2 or PS 2 wheel mouse To recognize the mouse the CPU must be directly connected to it or indirectly connected to it through the ServSwitch and if one is involved the submaster at boot up time Make sure that all cables are properly seated and that the Switch and submaster are ON then reboot the CPU D Your mouse driver might be old or incompatible with your mouse Try the ...

Page 98: ...t 30 5 m and this assumes that your CPUs can drive keyboard and mouse signals that far you might only be able to run 20 ft 6 1 m Bottom line If you re running IBM or Mac video over original Serv cable you might need to upgrade to coaxial cables that carry the video signal better If you are already using coax cables you might need to add Station Extenders our product codes AC253A etc or CAT5 KVM Ex...

Page 99: ...up correctly for your desired resolution 6 2 13 YOUR ON SCREEN DISPLAY IS NOT SYNCHRONIZED A This can happen when no video is coming from the currently selected port or CPU and the Configure overlay Resolution setting is wrong Set the resolution properly see Section 5 4 1 B B The CPU is sending video with composite sync and the monitor only accepts horizontal or vertical sync or vice versa Change ...

Page 100: ...ing Black Box If you determine that your ServSwitch is malfunctioning do not attempt to alter or repair the unit It contains no user serviceable parts Contact Black Box Technical Support at 724 746 5500 Before you do make a record of the history of the problem We will be able to provide more efficient and accurate assistance if you have a complete description including the nature and duration of t...

Page 101: ...gs for the Switch s current operating period as well as what commands or actions if any can save changed settings to NVRAM so that they become the new defaults Ctrl K Type Ctrl Vxcx Enter xxx any 1 to 3 digit number time in seconds or 0 to disable 0 disabled Screen Saver Delay Time Can t be saved Type Ctrl S to turn ON or Ctrl X to turn OFF OFF Scan Can t be saved Select port then press the corres...

Page 102: ...m computers 2 port models 4 Other models No of ports on unit Expansion units 0 Expansion width 16 Scan time 5 seconds Scan mode Off Power On Scan Off Typematic rate 20 characters per second Typematic delay Fast Computer Computer name Computer n n CPU port number Computer keyboard PC2 PC mode 2 Computer mouse PS 2 non wheel Overlay Color scheme Aquarium Resolution PC1 640x480 at 60 Hz Screen saver ...

Page 103: ...ter label Background color Transparent blue Text color White Position X 3 Y 90 Show computer number Yes Fade out 5 seconds Font 16 x24 modern Security Configuration password None Access password None Access time 999 seconds 16 hours 39 minutes ...

Page 104: ... and the video resolution you re using you might be able to use the one of the Extender types to connect the ServSwitch to monitor keyboard mouse stations or CPUs as much as 200 ft 61 m away If your monitor keyboard mouse sharing system has cabling requirements that can t be met by what you see here call Black Box for a possible quote on custom cables or adapters Standard Monitor Keyboard Mouse Ad...

Page 105: ...xx Original ServSwitch to ServSwitch Expansion Cable EHN055 0001 Coaxial ServSwitch to ServSwitch Expansion Cable EHN274 0xxx 6 wire straight through pinned flat satin cable with RJ 12 connectors for communicating with ServSwitch through its RS 232 port EL06MS MM specify length Station Extenders CPU to ServSwitch RS 232 Mouse AC254A ServSwitch to Station RS 232 Mouse AC255A CPU to ServSwitch PS 2 ...

Page 106: ...Pin Signal Name Abbrev Direction Description 1 Data Set Ready DSR Input Reserved not used 2 Data Terminal Ready DTR Output Pulled high with 1 KΩ resistor 3 Transmit Data TD Output Serial data from port 4 Signal Ground SGND N A DC ground reference 5 Receive Data RD Input Serial data to port 6 Request to Send RTS Output Pulled high with 1 KΩ resistor 6 1 2 5 8 1 ...

Page 107: ... Home Insert Here Insert Remove Delete Select End Prev Page Up Next Page Down F13 Same passed through unaltered F14 Same passed through unaltered F15 Help Same passed through unaltered F16 Do Same passed through unaltered F17 Same passed through unaltered F18 Print Screen F19 Scroll Lock F20 Pause PF1 Num Lock PF2 Keypad slash or divide key PF3 Keypad asterisk or multiply key PF4 Keypad minus key ...

Page 108: ...assis models Each of these Kits consists of two rackmounting ears and four screws To use a kit to mount a ServSwitch take these steps referring to Figure G 1 below 1 Match up the two holes in the Switch end of each Kit ear with the two empty screwholes on the side of the Switch then fasten the ear to the Switch with two of the screws included with the Kit 2 Once you ve attached both ears match the...

Page 109: ...NOTES ...

Page 110: ...NOTES ...

Page 111: ...NOTES ...

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Black Box SERVSWITCH KV3108SA-R4, Quick Install Manual

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