Black Box ServSwitch ACU6001A, Manual

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SERVSWITCH
™
BRAND CATX KVM EXTENDER FAMILY
46
Upgrading a Remote Unit
You need to drag each of the EIGHT the firmware files provided onto the window. Simply
highlight them all and drag in one operation. After approx 50 seconds the window display
should refresh and the new firmware version displayed by file ‘REM_xx’
If the window does not refresh (will not on some OS), and the dragged upgrade files are still
shown, then you may need to re-power the Local Unit (by disconnecting the USB cable) and
view the drive folder again.
If the ‘REM_xx’ file displays as ‘REM_BAD’ the upgrade was not successful. Try again or
call technical support.
If you have finished upgrading both units delete the file BOOT. The extender drive will
disconnect itself and normal extender operation will resume.
Note: If the upgrade was not successful you will not be able return to normal operation and
the extender will remain in Upgrade Mode.
Important Notes
1. This upgrade feature is not guaranteed to work correctly with all operating systems.
It was designed for Windows but has successfully been tested on Mac OS X and
some Linux distributions.
2. The feature functions best if write caching is switched off for flash drives. This
done by default on XP SP2, Vista and OS X. If write caching is not disabled then
file writes or deletes may take up to 45 seconds to complete. For example, under
Windows 2000 or Linux if you delete the BOOT file to return to normal operation,
it may take 30 seconds before the file is actually deleted and the EXTENDER drive
reported as removed.
3. Do not attempt to drag any other kinds of file onto the Extender drive. It is a virtual
storage device.
Consult Technical Support if you have any issues regarding upgrading.