16
TWO-PORT 10/100 ETHERNET SWITCHES
4)
Symptom:
COL/FD LED does not light Green when the copper/fiber
port is configured through DIP switches to full-duplex
(with/without auto-negotiation).
Cause:
LED isn’t working properly.
Action:
Call Black Box about getting a replacement Switch.
5.2 Calling Black Box
If you determine that your Two-Port 10/100 Ethernet Switch is
malfunctioning, do not attempt to alter or repair the unit. It contains no user-
serviceable parts. Contact Black Box at (724) 746-5500.
Before you do, make a record of the history of the problem. We will be able to
provide more efficient and accurate assistance if you have a complete
description, including:
• the nature and duration of the problem.
• when the problem occurs.
• the components involved in the problem.
• any particular application that, when used, appears to create the problem
or make it worse.
5.3 Shipping and Packaging
If you need to transport or ship your Two-Port 10/100 Ethernet Switch:
• Package it carefully. We recommend that you use the original container.
• If you are shipping the Two-Port 10/100 Ethernet Switch for repair, make
sure you include everything that came in the original package. Before you
ship, contact Black Box to get a Return Materials Authorization (RMA)
number.
Summary of Contents for LB9801A
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