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KV9622A
Appendix: Troubleshooting
• when the problem occurs.
• the components involved in the problem.
• any particular application that, when used, appears to create the problem or
make it worse.
A.3 Shipping and Packaging
If you need to transport or ship your
2- or 4-Port ServSwitch DT USB/Dual DVI/
Audio KVM Switch
:
• Package it carefully. We recommend that you use the original container.
• If you are shipping the 2- or 4-Port ServSwitch DT USB/Dual DVI/Audio KVM
Switch for repair, make sure you include everything that came in the original
package. Before you ship, contact Black Box to get a Return Authorization (RA)
number.
