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BLACK BOX

®

These two- and four-port KVM switches provide 

the ultimate in multimedia and USB switching.

2- and 4-Port ServSwitch DT USB/Dual DVI/Audio KVM Switches

Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax  

724-746-0746  •  Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, 
PA 15055-1018  •  Web site: www.blackbox.com  •  E-mail: [email protected]

Customer 

Support 

Information

KV9622A 
KV9624A

Summary of Contents for KV9622A

Page 1: ...VM Switches Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com Customer Support Information KV9622A KV9624A ...

Page 2: ... on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an experienced radio TV technician for help Caution Changes or modifications not expressly...

Page 3: ... pared o al techo sólo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo eléctrico más allá la descrito en las instrucciones de operación Todo otro servicio deberá ser referido a personal de servicio calificado 9 El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso La colocación del aparato eléctrico sobre una c...

Page 4: ...lizada lejos de las lineas de energia 16 El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación 18 Servicio por personal calificado deberá ser provisto cuando A El cable de poder o el contacto ha sido dañado u B Objec...

Page 5: ...f BB Technologies Inc Linux is a registered trademark of Linus Torvalds IntelliMouse Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mac is a registered trademark of Apple Computer Inc Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners ...

Page 6: ...itch Placement 13 3 2 Hardware Installation 13 3 2 1 Connecting the Console Keyboard Mouse and Monitor 14 3 2 2 Connecting the Computers 15 3 2 3 Initial Power On 17 4 Operation 18 4 1 Powering Up the System 18 4 2 Selecting Computers Using Front Panel Buttons 18 4 3 Selecting Computers Using Hotkey Commands 18 4 4 Alternate Hotkey Commands 19 4 5 Function Button 4 Port Only 20 Appendix Troublesho...

Page 7: ...one Computer end KV9622A 4 DVI I 2 USB Type B 4 3 5 mm jacks for audio speaker and microphone KV9624A 8 DVI I 4 USB Type B 8 3 5 mm jacks for audio speaker and microphone NOTE The KV9622A physically has DVI I connections however it only supports DVI D or digital video signals The KV9624A will support either digital or analog video but not both at the same time Indicators 2 or 4 Port Temperature To...

Page 8: ...AutoScan The front panel LEDs will light with the correspond ing active port when switching between the computers The AutoScan function allows you to automatically scan and monitor all computers one by one that are connected to the ServSwitch 2 2 Features Supports DVI dual displays running in scan mode with resolutions up to 1920 x 1200 60 Hz KV9622A supports digital only KV9624A supports digital ...

Page 9: ... 3 Components 2 3 1 Front Panel Figure 2 1 shows the 2 Port ServSwitch DT Series KV9622A front view Figure 2 2 shows the 4 Port ServSwitch DT Series KV9624A front view Table 2 1 describes the components numbered in the illustrations 1 2 1 2 3 Figure 2 1 The 2 Port ServSwitch KV9622A front panel view 1 2 3 4 4 5 6 Figure 2 2 The 4 Port ServSwitch KV9624A front panel view ...

Page 10: ... scan times of 3 8 15 or 30 seconds respectively 2 AutoScan buttons Press buttons 3 and 4 together to start AutoScan 3 CPU Select LED LEDs light when the connected computer is selected 4 Scan time LEDs LED lights when you select Scan time interval 5 AutoScan LED LED lights during AutoScan 6 Power LED Lights when power is on 2 3 2 Rear Panel Figure 2 3 shows the 2 Port ServSwitch unit s KV9622A rea...

Page 11: ...he user monitor 10 Computer DVI ports Connect to a computer s video cards 11 Computer USB Type B ports Keyboard mouse ports for computers 12 Computer audio ports Connect to speakers and microphones 13 Console audio ports Connect to speaker and microphone 14 2 Func buttons Select video strength via these buttons 4 port model only 2 4 What s Included The package should contain the following items If...

Page 12: ...t ServSwitch DT Series USB DVI KVM Switch Cable EHN900024U 0006 0009 0015 These cables connect to PCs that have USB and DVI connectors The cables are available in 6 9 and 15 foot 1 8 2 7 and 4 5 m versions Audio cable EJ110 0002 0005 0010 0015 These cables connect to audio and are available in 2 5 10 and 15 foot 0 6 1 5 3 and 4 5 m versions ...

Page 13: ...d are not plug n play 3 1 ServSwitch Placement The 2 or 4 Port ServSwitch DT Series USB DVI Audio KVM Switch is small porta ble and designed to fit on a desktop Consider the following when deciding where to place the KVM switch How long are the cables attached to your keyboard mouse and monitor How far away are the computers from the console How long are the cables you use to connect your computer...

Page 14: ...keyboard and mouse ports labeled with keyboard and mouse symbols on the back of the ServSwitch as shown in Figure 3 1 and Figure 3 2 Attach your DVI cables from your monitors directly to the DVI ports Then connect the speakers and micro phone to the console s audio ports Monitor Monitor Speakers Microphone Keyboard Mouse EHN90024U cable Figure 3 1 KV9622A Console keyboard mouse monitor and audio c...

Page 15: ...f you are uncertain about the monitor type consult the monitor user s manual 3 2 2 Connecting the Computers Using the all in one DVI cable EHN900024U 0006 or 0010 connect a comput er to the ServSwitch Connect the cable s USB connectors to the computer s USB port Connect the cable s DVI I connector to your computer s DVI I monitor port as shown in Figure 3 3 and Figure 3 4 Connect the USB and DVI I...

Page 16: ...Page 16 724 746 5500 blackbox com KV9622A Chapter 3 Installation USB computer Figure 3 3 Computer connection to the KV9622A ...

Page 17: ...Page 17 724 746 5500 blackbox com KV9622A Chapter 3 Installation USB computer Figure 3 4 Computer connection to the KV9624A 3 2 3 Initial Power On After connecting the ServSwitch power on the computers ...

Page 18: ...es a high pitched beep for a correct hotkey command The buzzer sounds one low pitched beep to indicate an error in this case the bad key sequence will not be forwarded to the selected computer Table 4 1 lists hotkey commands and their functions To enable disable the hotkey commands press and hold Left Shift key then press Num Lock key twice then release Shift and then press Left Ctrl once NOTE Do ...

Page 19: ...ect audio for the chosen computer Use when Audio Stick is set to OFF Left Ctrl Left Ctrl F7 Press this hotkey to turn ON OFF the USB port rule USB 1 Left Ctrl Left Ctrl F8 Press this hotkey to turn ON OFF the USB port rule USB 2 NOTE There are two options for USB Port Rule ON and OFF When set to ON USB port selection follows computer selection When set to OFF USB port selection stops following USB...

Page 20: ... or two beeps enhance or Press push button 4 one two three or four times to adjust the selected port s output emphasis One beep no pre emphasis two beeps low pre emphasis three beeps medium pre emphasis or four beeps high pre emphasis 3 Once the setting is finished press the Function button one time to exit the set ting To select the audio signal from any of the connected computers four ports pres...

Page 21: ...Page 21 724 746 5500 blackbox com KV9622A Chapter 4 Operation 3 Release the Function button to exit the setting ...

Page 22: ...device consumes too much power Solution 2 The device should be self powered or add a power adapter to the device Cause 3 Improper device initialization Solution 3 Make sure that the USB cable is well seated to ensure proper communication Cause 4 When the ServSwitch works under self power residual power from computer USB ports it supports a maximum of 100 mA as specified by USB Solution 4 To remove...

Page 23: ... from port to port there is no video signal Cause 1 Some DVI video cards don t respond to simultaneous switch signals Solution 1 Wait a few seconds then use the Function button to adjust the video signal strength Cause 2 You are using analog video through a DVI I cable with the KV9622A Solution 2 The KV9622A does not support analog video You will need to use digital video signals only with the 2 p...

Page 24: ... 3 Shipping and Packaging If you need to transport or ship your 2 or 4 Port ServSwitch DT USB Dual DVI Audio KVM Switch Package it carefully We recommend that you use the original container If you are shipping the 2 or 4 Port ServSwitch DT USB Dual DVI Audio KVM Switch for repair make sure you include everything that came in the original package Before you ship contact Black Box to get a Return Au...

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Page 28: ...k Box Black Box Network Services is your source for an extensive range of networking and infrastructure products You ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free live 24 7 Tech support available in 30 seconds or less Copyright 2011 Black Box Corporation All rights reserved KV9622A rev 2 ...

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