Table 5-1. Troubleshooting Chart.
Problem
Solution
When I pick up a
Connect the DRD-4 as shown in Section 3.2.
phone, I interrupt
another call.
One of my telephone
1. Check all wiring connections.
devices won’t respond
2. Set the telephone device to its proper auto-answer
to the DRD-4.
settings.
3. Plug the device directly into the telephone
extension outlet and check for a response with the
same phone number.
4. Replace the device with another device to confirm
response.
5. Call Technical Support for more assistance.
There is no dial tone,
1. Check the connection between the telephone
and no LEDs are lit.
device and the DRD-4.
2. Check the AC power connection.
There is no dial tone,
Check the connection between the DRD-4 and the
and one LED is lit.
phone company.
17
CHAPTER 5: Troubleshooting
5. Troubleshooting
