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Compact CAT5 Audio/Video Receiver 

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4. Troubleshooting 

 
4.1 Problem Solving FAQ 

1. Fuzzy, blurry, or ghosting image at remote location 
 
If you have a stable image but it looks somewhat blurry (object or 
character edges are not sharp), make sure that you have set the Receiver 
unit’s compensation switches correctly. Also check table 3.2 to see that 
you have not exceeded the maximum cable length recommendation. If 
you still have a fuzzy image, try reducing the refresh rate and/or 
resolution of the PC.  

If too much compensation is applied at the Receiver, a bright and 
ghosting image may result. In this case try reducing the amount of 
compensation. 

 

2.  Image exhibits steady or rolling horizontal color “hum” bars  
 
This is usually an indication of improper grounding either at the 
sending end, the receiving end, or both. Verify that the AC line is 
properly wired and that a protective ground (green) wire is established 
with NO potential difference between both the sender and Receiver 
locations. The UTP Splitter can tolerate up to 5 v peak-to-peak ground 
noise between the two locations, but no more.  

The Splitters and Receivers rely on the equipment that are connected to 
them to establish a good ground reference. Most monitors and PC’s are 
well grounded to the power-line through their 3-Prong AC cord. 
However some Notebooks and LCD’s may be completely floating even 
when an external power supply is plugged into them.  In this case, you 
must add a wire from the Splitter or Receiver to “earth” ground. The 
VGA and Audio connector shells and their respective hardware are all 
tied to unit’s internal ground and can be used to establish a connection 
to power-line ground. 

Summary of Contents for AC155A

Page 1: ...s 7 A M Monday to midnight Friday 877 877 BBOX FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mail order Black Box Corporation 1000 Park Drive Lawrence PA 15...

Page 2: ...marks of Apple Computer Inc IBM is a registered trademark of International Business Machines Corporation SGI is a registered trademark of Silicon Graphics Inc Sun and Sun Microsystems are registered t...

Page 3: ...residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modificat...

Page 4: ...nicamente con carritos o pedestales que sean recomendados por el fabricante 7 El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usu...

Page 5: ...impiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser descon...

Page 6: ...duction page 6 1 1 General page 6 1 2 Features page 6 2 Installation page 7 3 Configuration Operation page 9 4 Troubleshooting page 10 4 1 Problem Solving FAQ page 10 4 2 Calling Black Box page 12 4 3...

Page 7: ...io connector for the speakers and one RJ45 connector for the CAT5 cable input A small power adapter is included with the AC155A The AC155A can recover the VGA and audio signals from CAT5 LAN cables up...

Page 8: ...uctions given in their User s Manual 2 Using Category 5 cable connect the output of the Splitter to the AC155A Receiver s UTP IN connector see Figure 2 2 3 Connect a monitor and powered speakers to th...

Page 9: ...severe damage to your equipment If an LCD is being used at the remote location verify that the LCD ground is tied to power line ground If not then ground the Receiver unit by adding a ground strap see...

Page 10: ...the dip switches according to the cable length used S1 S2 Switch Up OFF Cable Length OFF OFF position 0 to 125 feet ON OFF position 125 to 225 feet OFF ON position 225 to 375 feet ON ON position 375 t...

Page 11: ...ation of improper grounding either at the sending end the receiving end or both Verify that the AC line is properly wired and that a protective ground green wire is established with NO potential diffe...

Page 12: ...ufficient to eliminate this problem 4 The PC does not recognize a Plug and Play monitor If the PC s Operating System is setup to detect a plug and play monitor usually in Display Properties Advanced S...

Page 13: ...DC power that is referenced to ground the Receiver will not function properly 4 2 Calling Black Box If you determine that your Receiver is malfunctioning do not attempt to repair the unit Contact Blac...

Page 14: ...to 85 Hz Bandwidth Video DC to 250 MHz Audio 20 Hz to 10 KHz Video Level 0 7 volts peak to peak Audio Format Line level 100 Ohm mono signal on a standard 3 5mm stereo output connector Maximum Distanc...

Page 15: ...ower From utility power mains outlet through included external power adapters Output Voltage 12v DC Center Positive floating do not substitute any other external power supply Power supply current requ...

Page 16: ...15 NOTES...

Page 17: ...Copyright 2001 Black Box Corporation All rights reserved 1000 Park Drive Lawrence PA 15055 1018 724 746 5500 Fax 724 746 0746...

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