7. The stand-by time of the device is too short
- The duration of the lithium battery varies with environmental temperature
changes and the service conditions. If the environment temperature is
too low or too high, the duration of the battery will be affected. It is
recommended to use this device at normal temperature.
- Battery life is dependent on using status.
High volume, WIFI, and the
frequent use may cause the battery to be drained at a higher rate.
8.No sound via earphone
- Please check if the volume setting is 0.
- Please check if audio file is broken, and try to play another audio file to
confirm. If the audio file is broken, it may cause critical noise or static.
9. The color distortion of video or picture display
- Press the RESET button on the top of the device to resolve this issue.
10. Can not copy files
- Please check if the device is connected to the computer correctly.
- Please check if the memory space is full.
- Please check if the USB cable is broken.
11. No sound or no image via HDMI Output.
- Please check if the device is connected to
HDMI cable correctly, and the TV setting of HDMI port is correct.
- Please check if the HDMI cable is broken.
- Press the RESET button on the top of the
device, then check if the HDMI output function works correctly.
12. Other troubles
Please follow up the next step to fix the other troubles before you return
the MID/Tablet PC to us:
Troubleshooting
12
