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10
Problem
Possible causes
Remedies
Vacuum
won’t pick
up dirt
Filters are dirty
Remove and rinse pre-motor and
post-motor filters. Allow enough
time for them to dry properly before
reinserting
The Main Hose is not connected
Locate the Main Hose and reconnect
by pushing the hose connection to
secure the latch
There is a crack or hole in the
Main Hose
If there is a crack or hole, order a new
Main Hose from the BISSELL website
There is a clog in the vacuum
Remove debris and any other
entanglements that may be
restricting its suction
The Dust Bag is not seated
correctly
Open Dust Bag chamber reseat bag
correctly
Dirt is
escaping
from the
vacuum
The Dust Bag is full
Replace with new Dust Bag
Filters are missing
Check to see if all of the Pre-Motor
and Post-Motor filters are in place
The Dust Bag is not seated
properly
Open Dust Bag chamber reseat bag
correctly
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at:
BISSELL USA Consumer Care
1-800-237-7691
BISSELL Canada Consumer Care
1-800-263-2535
