w w w. b i s s e l l . c o m 8 0 0 . 2 3 7 . 7 6 9 1
13
Vacuum cleaner won’t turn on
Possible causes
Remedies
1. Power cord not plugged in
1. Check electrical plug
2. Blown fuse/tripped breaker
2. Check/replace fuse or reset breaker.
Vacuum cleaner won’t pick up dirt
Possible causes
Remedies
1. Vacuum bag is full
1. Replace with new vacuum bag
2. Incorrect height adjustment
2. Adjust powerfoot to correct height setting
3. Hose not attached to suction opening
3. Grasp Hose Wand and firmly push onto the
Hose Wand Base
4. Twist 'n Snap hose not securely attached
4. Make sure Twist 'n Snap hose is snapped into position
5. Crack or hole in hose
5. Check hose and replace if needed
6. Broken or worn drive belt
6. Replace drive belt
7. Rotating floor brush bristles worn
7. Replace brush
8. Rotating floor brush jammed
8. Remove brush and clean debris from brush ends
9. Clog in vacuum
9. Follow instructions for Clearing Clogs
10. Bag Tank not installed properly
10. Position correctly and lock in place
11. Filters are dirty
11. Check and clean or replace post-motor filters
Tools won't pick up dirt
Possible causes
Remedies
1. Crack or hole in hose
1. Check hose and replace if needed
2. Vacuum hose, wand or tools clogged
2. Follow instructions for Clearing Clogs
Vacuum cleaner is difficult to push
Possible causes
Remedies
1. Incorrect height adjustment
1. Turn floor surface selector to next highest setting
2. Rotating floor brush not rotating
2. Check drive belt and brush
Other maintenance or service not included in the manual should
be performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
T
roubleshooting – Velocity Bagged vacuum
