w w w. b i s s e l l . c o m 8 0 0 . 2 3 7 . 7 6 9 1
T
roubleshooting
16
Vacuum cleaner won’t turn on
possible causes
Remedies
1. Power cord not plugged in
1. Check electrical plug
2. Blown fuse/tripped breaker in home
2. Check/replace fuse or reset breaker
3. Damaged power cord
3. Unplug, check for damage, have cord replaced at an
authorized service center if necessary
4. Thermal protector activated
4. Allow cleaner to cool for 30 minutes, see pg. 13
Vacuum cleaner and tools won't pick up dirt
possible causes
Remedies
1. Incorrect height adjustment
1. Adjust powerfoot to correct height
2. Hose not attached to suction opening
2. Firmly push hose wand into hose wand base
3. Twist 'n Snap hose not securely attached
3. Make sure Twist 'n Snap hose is snapped into locked position
4. Crack or hole in hose
4. Check hose and replace if needed
5. Broken or worn drive belt
5. Replace drive belt, see page 12
6. Rotating floor brush bristles worn
6. Replace brush
7. Rotating floor brush jammed
7. Remove brush and clean debris from brush ends
8. Clog in vacuum
8. Clear clogs, see page 14
9. Dirt container full
9. Empty dirt container
10. Dirt container not installed properly
10. Position correctly and lock in place
11. Filters are dirty
11. Check pre-motor and post-motor filters, see pg. 11
12. TurboBrush is clogged or debris is wrapped
12. See page 15 for Maintaining TurboBrush around the
brush roll
brush not rotating
possible causes
Remedies
1. Brush switch turned to “Off”
1. Make sure brush switch is in “On” position
2. Vacuum is in upright position
2. Recline vacuum to operate brush
3. Brush is jammed
3. Remove obstruction or debris see pg. 14,
unplug cleaner to reset brush see pg. 13
4. Brush needs to be reset
4. Unplug cleaner to reset brush see pg. 13
Vacuum cleaner is difficult to push
possible causes
Remedies
1. Incorrect height setting
1. Adjust powerfoot to correct height setting see pg. 7
WaRning:
To reduce the risk of electric
shock, turn power OFF and
disconnect polarized plug from
electrical outlet before performing
maintenance or troubleshooting.
