10
www.BISSELL.com.au
Troubleshooting
Problem
Possible causes
Remedies
Brush Roll
doesn't
rotate
Brush Roll Button is turned OFF.
Press the Brush Roll Power Button
on the handle.
Auto Button is turned OFF.
Turn Auto Button ON.
Brush Roll has an obstruction
keeping it from rotating.
Power OFF unit and unplug to reset
brush motor, remove the brush and
remove debris before.
Vacuum
won't pick up
dirt
Filters are dirty.
Remove and wash the filters. Let
them dry for 24 hours before
reinstalling.
Multi- Cyclonic system is dirty.
Remove from the separator from the
Dirt Tank and rinse to clean. Let it
dry for 24 hours before reinstalling.
There is a clog in the vacuum.
Power OFF and unplug unit. Remove
the cleanout cover on the bottom
of the vacuum and check for debris.
Use a broom handle to push debris
through. Do the same for the hose.
Dirt Tank is not seated correctly.
Press the Tank Release Button to
release the Dirt Tank and align the
tank properly.
Hose is not connected.
Push the hose connector in the port
on the canister until it "clicks" in
place.
Hair wrapped around Brush Roll.
Run vacuum back and forth on
clean carpet several times to release
wrapped hair.
There is a crack or hole in the
hose.
If there is a crack or hole, order a
new hose from BISSELL.com
Dirt is
escaping
from the
vacuum
Dirt Tank is full.
Empty the tank.
Filters are missing or dirty.
Check to see if filters in the tank and
filters under the filter door at the
back of the canister are installed and
clean.
Vacuum is
hard to push
or pull
Suction is set too high.
Open the Suction Control on the
handle of the wand or use the
Variable Suction Controls on the
canister.
High-pitched
noise.
There is a clog in the vacuum.
Power OFF and unplug. Disconnect
hose from the canister to check for
clogs or debris. Follow instructions
for clean a clog above.
WARNING
To reduce the risk of electric shock, turn Power Switch OFF and disconnect plug from electrical outlet
before performing maintenance or troubleshooting checks.
