Prepared by Monique Lania
23
Call Servicing Guide ProHeat 2X 9400F.doc
Consumer States the
Tank-In-Tank is leaking
at base of the tank.
Solution 1:
Yes
No, Fit O ring securely, problem solved
Remove the Tank-Tank Assembly from the machine
Empty the contents of water from the Tank-In-Tank Assembly
Is the red O shaped ring on bottom of the Tank-in-Tank
Assembly fitted securely over the cap insert?
No
Is there liquid in the reservoir (where the Tank sits in the unit)?
Yes, refer customer to
Authorised Service Centre
Advise customer to call Bissell Free Call 1800 number again and
press
Option 4
for spare parts and order replacement Tank
Yes, reattach gasket by pushing the
red rounded portion over the lip of
the bottom of the Tank-in-Tank
assembly or solution tank insert or
order new gasket if appropriate.
Remove tank-in-tank assemble from unit.
Turn tank-in tank upside down. On the bottom of tank there is a red
and black valve. Hold the tank upright and push in the black X valve
with your index finger. Does water come through the X
valve?
No, refer customer to Authorised Service Centre
Yes, Check the black and red tank gasket on
the bottom of the Tank-in-Tank. Is gasket
lodged in base of unit or has it been lost?
