T
roubleshooting
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9
Low Suction
Possible causes
Remedies
1. Disposable dust bag is full
1. Dispose current dust bag and replace with new
Poor Pick Up
Possible causes
Remedies
1. Brush not adjusted to the proper height
1. Adjust the height adjustment to con
fi
rm you're at the
right carpet height
2. Brush is worn out
2. Brush might need to be replaced
Vacuum motor is not working
Possible causes
Remedies
1. Electrical outlet not working
1. Check to make sure vacuum is plugged in properly
2. Air path obstructed
2. Check electrical source
3. Check to make sure the vacuum button is ON
Brush Motor is not working
Possible causes
Remedies
1. Brush motor is not working
1. Check to make sure vacuum is plugged in properly
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Please do not return this product to the store.
WARNING:
To reduce the risk of
fi
re, electric
shock, or injury,turn power
OFF and disconnect plug from
electrical outlet before performing
maintenance or troubleshooting.
Thank you for selecting a BISSELL BigGreen
Commercial product.
For any questions or concerns, BISSELL BigGreen
Commercial is happy to be of service.
Contact us directly at 800-242-1378.
