Problem
Possible causes
remedies
Vacuum
cleaner won’t
turn on
Power cable not plugged in
Check electrical plug
blown fuse/tripped breaker
Check/replace fuse or reset breaker
Vacuum
cleaner won’t
pick up dirt
incorrect height adjustment
Adjust powerfoot to correct height setting
Hose not attached to suction
opening
Grasp the hose wand and firmly
push into the hose wand base
Crack or hole in hose
Check hose and replace if needed
broken or worn drive belt
Replace drive belt, see page 11
Rotating floor brush bristles worn
Replace brush
Rotating floor brush jammed
Remove brush and clean debris from
brush ends, see page 10
Clog in vacuum
Follow instructions on page 12 for
clearing clogs
Dirt tank full
empty dirt tank
Dirt tank or upper tank not
installed properly
Position correctly and lock in place
Filters are dirty
Check and clean or replace pre-motor
and post-motor filters, see pages 9, 10
Tool won’t
pick up dirt
Crack or hole in hose
Check hose and replace if needed
Clog in vacuum
Follow instructions on page 12 for
clearing clogs
Dirt tank full
empty dirt tank
Dirt tank or upper tank not
installed properly
Position correctly and lock in place
Filters are dirty
Check and clean or replace pre-motor
and inner filter cyclone see pages 8 & 9
Vacuum
cleaner is dif-
ficult to push
incorrect height adjustment
Adjust powerfoot to correct
height setting
Visible dirt
escaping from
cleaner
Dirt tank full
empty dirt tank
Filters missing or installed
incorrectly
Check inner filter cyclone and post-
motor filters for correct installation
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a bissell product.
for any questions or concerns, bissell is happy to be
of service. contact customer care listed on page 12.
Please do
not return
this product
to the store.
Troubleshooting
WArNiNG
To reduce the risk of electric shock, turn power switch off
and disconnect polarized plug from electrical socket before
performing maintenance or troubleshooting checks.
www.bissell.com
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