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10

Problem

Possible causes

Remedies

Vacuum  

cleaner  

won’t run

Power cord not plugged in

Check electrical plug

Blown fuse/tripped breaker

Check/replace fuse or reset breaker

Vacuum  

cleaner won’t  

pick up dirt

Dirt container is full

Empty dirt container

Filter dirty

Check, remove debris or clean

Hose not secure

Check to be sure hose is snapped 

into place at both ends

Dirt container not in place

Remove dirt container and secure into 

place, making sure you hear a click

Vacuum path clogged

Visually check air passageway, hose 

inlet, and hose for anything that 

might be obstructing the vacuum 

path. Carefully remove blockage.

Rotating power brush drive belt 

broken

Replace drive belt

Drive belt stretched

Check drive belt area and remove 

obstructions. Replace drive belt if 

necessary

Floor brush bristles worn

Replace floor brush

Floor brush jammed

Remove floor brush and clean debris 

from brush and ends. Check drive 

belt for any damage

Troubleshooting

WARNING

To reduce the risk of electric shock, turn power switch off and disconnect plug from 

electrical outlet before performing maintenance or troubleshooting checks.

Summary of Contents for POWERFORCE HELIX 2191 Series

Page 1: ...POWERFORCE HELIX Vacuum ___________ USER GUIDE 2191 SERIES...

Page 2: ...n enclosed space filled with vapors given off by oil base paint paint thinner some moth proofing substances flammable dust or other explosive or toxic vapors Do not use to pick up toxic material chlor...

Page 3: ...s with you We want to make sure your vacuum works as well in two years as it does today so this guide has tips on using page 6 7 maintaining pages 7 9 and if there is a problem troubleshooting page 10...

Page 4: ...4 Washable Pre Motor Filter 5 Dirt Container 6 Dirt Container Empty Button 7 Dusting Brush 8 Cord Hook 9 Hose Clip 10 Upper Quick Wrap Release Cord Wrap 11 Crevice Tool 12 Power Cord 13 Extension Wan...

Page 5: ...rd Now wrap the hose through the hose clip and connect the hose wand to the foot hose down at the bottom of the vacuum Next insert the lower cord wrap and turn it to the left to lock it into place Nex...

Page 6: ...that may be damaged by rotating brush Repeated strokes in the same area may enhance this condition WARNING Before using your vacuum make sure that the dirt container is in locked position and that all...

Page 7: ...m not only does a great job on your floors it also comes with a complete set of accessory tools to make your above floor cleaning jobs easier Just put your vacuum in the upright position pick the acce...

Page 8: ...m and dump the debris Snap bottom back into place when empty Remove the pre motor filter by pulling it from the tank lid Clean it with warm water Once it s clean and dry put it back into the dirt cont...

Page 9: ...tching the belt Replace cover and screws Remove the hose from the back of the vacuum by twisting it to the left Remove any debris that may have gotten clogged Check the foot hose on the back of your v...

Page 10: ...re you hear a click Vacuum path clogged Visually check air passageway hose inlet and hose for anything that might be obstructing the vacuum path Carefully remove blockage Rotating power brush drive be...

Page 11: ...ir or any other use not in accordance with the User s Guide is not covered BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT BISSELL S...

Page 12: ...of a warranty claim See the Warranty page for details BISSELL Rewards Points Automatically earn points for discounts and free shipping on future purchases Faster Service Supplying your information now...

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