T
roubleshooting
Vacuum cleaner won't pick up dirt (continued)
Possible causes
Remedies
5.
Broken or worn drive belt
5.
Replace drive belt, see page 11
6.
Rotating floor brush bristles worn
6.
Replace
brush
7.
Rotating floor brush jammed
7.
Remove brush and clean debris from brush ends
8.
Clog in vacuum
8.
Follow instructions for clearing
clogs on page 12
9.
Dirt container full
9.
Empty dirt container
10.
Dirt container not installed properly
10.
Position correctly and lock in place
11.
Filters are dirty
11.
Check and clean inner and outer circular
filters, pre-motor and post-motor filters
12.
Primary separator
missing or installed incorrectly
12.
Check for a clog in the tube in the center of the
dirt container, clear and properly install
primary separator
Tools won't pick up dirt
Possible causes
Remedies
1.
Crack or hole in hose
1.
Check hose and replace if needed
2.
Vacuum hose, wand or tools clogged
2.
Follow instructions for clearing clogs on
page 12
3.
Dirt container full
3.
Empty dirt container
4.
Dirt container or upper tank not installed properly
4.
Position correctly and lock in place
5.
Filters are dirty
5.
Check and clean inner and outer circular
filters, pre-motor and post-motor filters
6.
Primary
separator
missing or installed incorrectly
6.
Check for a clog in the tube in the center of the
dirt container, clear and properly install
primary separator
Vacuum cleaner difficult to push
Possible causes
Remedies
1.
Incorrect height adjustment
1.
Adjust powerfoot to correct height setting
2.
Rotating floor brush not rotating
2.
Check drive belt and brush
Visible dirt escaping from cleaner
Possible causes
Remedies
1.
Dirt container full
1.
Empty dirt container
2.
Filters missing or installed incorrectly
2.
Check inner and outer circular filter and
post-motor filter for correct installation
3.
Dirt container installed incorrectly
3.
Position correctly and lock into place
4.
Filter cup installed incorrectly
4.
Remove dirt container and make sure filter
cup is fully attached
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
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