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BISSELL.com
Product Care
Your BISSELL® MultiReach™ doesn’t need much maintenance: keep the filter
clean, check for blockages, remove hair from the Brush Roll and charge the
Battery. Wipe it with a dry cloth if it gets dirty, including the area under the
bin. Never wash it with liquid, run it under a tap or use it without the filter.
WARNING
To reduce the risk of electric shock, turn Power OFF and disconnect plug from electrical
outlet before performing maintenance or troubleshooting checks.
Problem
Possible causes
Remedies
MultiReach
won’t
turn ON
Battery isn’t fully charged
Charge Battery following
instructions on page 7
Wrong Charger being used
Be sure to use only the Charger
supplied with your product
MultiReach
is not
cleaning well
Dirt Bin is full
Empty Dirt Bin
Dirt Bin is not installed properly
Position bin correctly and
snap firmly into place
Filters need cleaning
Follow filter cleaning instructions on
page 9
Filters need replacing
Visit BISSELL.com to order
replacement filters
Clog or obstruction in
MultiReach handheld
Remove the Battery and Dirt Bin
from the body and look through
both ends of the nozzle and tube to
Dirt Bin to remove any blockages
Clog or obstruction in Powered
Floor Head
Remove the Brush Roll to clean and
remove any blockages, see page 8
Clog or obstruction in Extension
Wand or Crevice Tool
Look through both ends of the wand
to remove any blockages
Battery Status
Lights are
indicating a
problem
1 red flashing battery light
Battery may have developed a fault
and may need to be replaced
4 depleting red flashing lights
Battery may have developed a fault
and may need to be replaced
No lights illuminate after fully
charging
Battery may have developed a fault
and may need to be replaced
4 solid red lights
The Brush Roll has jammed, see
instructions on page 8
Troubleshooting
