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WWW.BISSELL.COM.AU

7

Consumer Guarantee

THIS GUARANTEE GIVES YOU SPECIFIC LEGAL RIGHTS, IN ADDITION TO 

RIGHTS YOU MAY HAVE UNDER THE AUSTRALIAN CONSUMER LAW. IF 

YOU NEED ADDITIONAL INSTRUCTION REGARDING THIS GUARANTEE 

OR HAVE QUESTIONS REGARDING WHAT IT MAY COVER, PLEASE 

CONTACT YOUR LOCAL BISSELL CONSUMER SERVICES ON THE DETAILS 

SET OUT BELOW.

Limited 2 Year Guarantee

(from the date of purchase by 

original purchaser)

SUBJECT TO THE *CONDITIONS IDENTIFIED BELOW, BISSELL 

WILL REPAIR OR REPLACE (WITH NEW OR REMANUFACTURED 

COMPONENTS OR PRODUCTS), AT BISSELL’S OPTION, FREE OF CHARGE 

FROM THE DATE OF PURCHASE BY THE ORIGINAL PURCHASER, FOR 

TWO YEARS ANY DEFECTIVE OR MALFUNCTIONING PART DUE TO 

MANUFACTURER DEFECT. THIS GUARANTEE APPLIES TO PRODUCT 

USED FOR PERSONAL PURPOSES, AND NOT COMMERCIAL OR RENTAL 

SERVICE. THIS GUARANTEE DOES NOT APPLY TO FANS OR ROUTINE 

MAINTENANCE OR CONSUMABLE COMPONENTS SUCH AS FILTERS, 

BELTS, BRUSH ROLLS, ETC., DAMAGE OR MALFUNCTION CAUSED BY 

NEGLIGENCE, ABUSE, NEGLECT, UNAUTHORIZED REPAIR, OR ANY 

OTHER USE NOT IN ACCORDANCE WITH THE USER’S GUIDE. BISSELL 

RECOMMENDS THAT THE ORIGINAL PACKAGING BE KEPT FOR THE 

DURATION OF THE GUARANTEE PERIOD IN CASE SUCH NEED ARISES 

WITHIN THE GUARANTEE PERIOD THAT THE ITEM NEEDS RE-PACKING 

AND TRANSPORTATION.

*CONDITIONS OF GUARANTEE

SUBJECT TO WHETHER SUCH LOSS IS REASONABLY FORESEEABLE, 

BISSELL AND ITS IN-COUNTRY DISTRIBUTORS ARE NOT LIABLE 

FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE 

ASSOCIATED WITH THE USE OF THIS PRODUCT.

FOR AUSTRALIAN CONSUMERS ONLY: 

OUR GOODS COME WITH GUARANTEES THAT CANNOT BE EXCLUDED 

UNDER THE AUSTRALIAN CONSUMER LAW. YOU ARE ENTITLED TO 

A REPLACEMENT OR REFUND FOR A MAJOR FAILURE AND FOR 

COMPENSATION FOR ANY OTHER REASONABLY FORESEEABLE 

LOSS OR DAMAGE. YOU ARE ALSO ENTITLED TO HAVE THE GOODS 

REPAIRED OR REPLACED IF THE GOODS FAIL TO BE OF ACCEPTABLE 

QUALITY AND THE FAILURE DOES NOT AMOUNT TO A MAJOR FAILURE. 

THIS GUARANTEE IS IN ADDITION TO OTHER RIGHTS OR REMEDIES 

UNDER LAW. NOTHING IN THIS GUARANTEE EXCLUDES, LIMITS 

OR MODIFIES ANY LIABILITY OF BISSELL WHICH IS IMPOSED BY 

LAW, OR LIMITS OR MODIFIES ANY REMEDY AVAILABLE TO THE 

CONSUMER WHICH IS GRANTED BY LAW. TO MAKE A CLAIM UNDER 

THIS GUARANTEE CONTACT BISSELL AUSTRALIA PTY LTD (DETAILS 

ABOVE). CONTACT BISSELL PRIOR TO RETURNING ANY GOODS. 

WHERE AGREED, BISSELL WILL REIMBUSE REASONABLE POSTAGE 

/ HANDLING COSTS (IF ANY) FOR RETURNING GOODS TO BISSELL. 

TO CLAIM EXPENSES INCURRED IN MAKING A CLAIM UNDER THIS 

GUARANTEE PLEASE PROVIDE BISSELL WITH A COPY OF THE RECEIPT 

OF THE EXPENSES BY EMAIL OR POST.

Consumer Care

If your BISSELL product should 

require service or to claim under our 

limited guarantee, please contact us 

as follows:

Website and Email:

www.bissell.com.au

www.bissell.co.nz

Telephone:

Australia: 1300-247-735

New Zealand: 0800-247-735

Write: 

BISSELL AUSTRALIA PTY LIMITED

42 Rocco Dr.

Scoresby 3179

Victoria

Australia

Replacement parts and accessories are 

available for purchase. To purchase visit 

www.BISSELL.com.au.

Visit the BISSELL website: www.BISSELL.com.au

When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: _____________ Please record your Purchase Date: _____________

NOTE: Please keep your original sales receipt. It provides proof of the date  

of purchase in the event of a Guarantee claim. See Guarantee for details.

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