10
BISSELL Consumer Services
Troubleshooting
Vacuum cleaner won’t run.
Possible Causes
Remedies
Vacuum cleaner is not plugged in
Check electrical plug
Household fuse/breaker
Check/replace fuse - Reset breaker
Call BISSELL Consumer Services
Vacuum cleaner won’t pick up dirt.
Possible Causes
Remedies
Dirt Cup is full
Empty Dirt Cup
Filter Dirty
Check and remove debris. Replace
if necessary
Hose not secure in Hose Nozzle
Check to be sure Hose is snapped
into place at back of canister
Dirt Cup not sealed against Canister
Open Dirt Cup, make sure filter gasket is
pushed into place. Replace Dirt Cup
pressing firmly until lock button snaps
into place
Vacuum path clogged
Visually check Floor Nozzle, Hose Port,
Crevice Tool, and Hose for anything that
may be obstructing the vacuum path.
Carefully remove blockage.
WARNING:
To reduce the risk of
injury from moving parts
and/ or electrical shock,
turn Power Switch OFF
and disconnect polarized
plug from electrical out-
let before performing
troubleshooting checks.
For information about repairs or replacement parts, or questions about
your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday
8 a.m. — 7 p.m. EST
Saturday
9 a.m. — 2 p.m. EST
Or write:
BISSELL HOMECARE, INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website -
www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim. See "About Your Warranty"
on page 12 for details.
