BISSELL.com
11
Troubleshooting
For troubleshooting videos visit
global.BISSELL.com
.
This guide features everything you need to get ready for first use, including setting up, using and
maintaining your machine, but join us online for a comprehensive walkthrough. Our online support
includes tips and troubleshooting, videos, product registration, parts, and more.
Guarantee
This guarantee gives you specific legal rights,
in addition to rights you may have under the
Australian Consumer Law
. If you need additional
instruction regarding this guarantee or have
questions regarding what it may cover, please
contact your local BISSELL® Consumer Care on
the details set out below.
BISSELL Two Year Guarantee
Subject to the *conditions identified below,
BISSELL will repair or replace (with new,
refurbished, lightly used, or remanufactured
components or products), at BISSELL’s option,
free of charge from the date of purchase by the
original purchaser, for two years any defective or
malfunctioning part due to manufacturer defect.
This guarantee applies to product used for
personal purposes, and not commercial or rental
service. This guarantee does not apply to fans or
routine maintenance or consumable components
such as filters, belts, brush rolls, etc., damage
or malfunction caused by negligence, abuse,
neglect, unauthorised repair, or any other use
not in accordance with the user guide. BISSELL
recommends that the original packaging be kept
for the duration of the guarantee period in case
such need arises within the guarantee period that
the item needs re-packing and transportation.
*Conditions of Guarantee
Subject to whether such loss is reasonably
foreseeable, BISSELL and its in-country
distributors are not liable for incidental or
consequential damages of any nature associated
with the use of this product.
For Australian Consumers Only:
Our goods
come with guarantees that cannot be excluded
under the Australian Consumer Law. You are
entitled to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable
quality and the failure does not amount to a
major failure.
This guarantee is in addition to other rights or
remedies under law. Nothing in this guarantee
excludes, limits or modifies any liability of
BISSELL which is imposed by law, or limits or
modifies any remedy available to the consumer
which is granted by law. To make a claim under
this guarantee contact BISSELL Australia PTY
LTD (details above). Contact BISSELL prior to
returning any goods. Where agreed, BISSELL will
reimburse reasonable postage / handling costs
(if any) for returning goods to BISSELL. To claim
expenses incurred in making a claim under this
guarantee please provide BISSELL with a copy of
the receipt of the expenses by email or post.
Consumer Care
Australia
Telephone: 1300 247 735
Website: www.BISSELL.com.au
New Zealand
Telephone: 0800 247 735
Website: www.BISSELL.co.nz
