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10
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Possible causes
Remedies
Vacuum won’t
turn on
Power cord not plugged in
Check electrical plug
Blown fuse/tripped breaker
Check/replace fuse or reset breaker
Vacuum won’t
pick up dirt
Incorrect height adjustment
Adjust powerfoot to correct height setting
Hose not attached to suction
opening
Grasp the hose wand and firmly push
into the hose wand base
Crack or hole in hose
Check hose and replace if needed
Broken or worn drive belt
Replace drive belt, see page 9
Rotating floor brush bristles worn
Replace brush
Rotating floor brush jammed
Remove brush and clean debris from
brush ends, see page 9
Clog in vacuum
Check for debris build-up or clogs in
inner tank, where tank connects to
hose, and where hose connects to
base. See online video for more help.
Dirt tank full
Empty dirt tank
Dirt tank or upper tank not
installed properly
Position correctly and lock in place
Filters are dirty
Check and clean or replace pre-motor
and post-motor filters, see page 10 & 11
Tool won’t
pick up
Crack or hole in hose
Check hose and replace if needed
Clog in vacuum
Check for debris build-up or clogs in
inner tank, where tank connects to
hose, and where hose connects to
base. See online video for more help.
Dirt tank full
Empty dirt tank
Dirt tank or upper tank not
installed properly
Position correctly and lock in place
Filters are dirty
Check and clean or replace pre-motor
and post-motor filters, see page 8
Vacuum
difficult to push
Incorrect height adjustment
Adjust powerfoot to correct
height setting
Visible dirt
escaping from
vacuum
Dirt tank full
Empty dirt tank
Filters missing or installed
incorrectly
Check pre-motor and post-motor
filters for correct installation
