7
BISSELL.com
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch
off and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
Problem
Possible causes
Remedies
Reduced
spray or
no spray
Spray nozzle clogged
Clean spray nozzle using an unfolded
paper clip
Clean water/solution tank empty
Check/fill tank
Clean water/solution tank insert
clogged
Clean insert at bottom of clean water/
solution tank
Pump needs priming
Gently lift clean water/solution tank
while depressing the spray trigger
OR gently squeeze clean tank while
depressing spray trigger
Spot cleaner
won’t pick
up cleaning
solution
Poor upholstery/carpet
tool position
Reposition upholstery/carpet tool
on surface, follow recommended
cleaning procedures
Dirty water tank is full
Empty dirty water tank
Upholstery/carpet tool brush worn Replace with new brush
Excess solution in flex hose
Lift tool and point upwards to allow
water in hose to flow into the dirty
water tank
Incorrect cleaning formula
Use BISSELL 2X Portable Machine
formulas only
Deep Stain
Tool is
Over-Spraying
Formula
(Formula is
Spraying
Out the Sides)
Formula trigger is being pulled
when tool is above carpeting
Make sure the Deep Stain Tool’s
formula injection needles are
burrowed deeply within your
carpeting before pressing the formula
spray trigger. To avoid over-spraying,
make sure the tool stays in direct
contact with the carpet at all times.
Deep Stain Tool is being used on
upholstery
The Deep Stain Tool is designed for
high-pile carpets and rugs. Switch to
the 3” Tough Stain Tool for upholstery
cleaning.
Dirty Water
Tank Leaking
Duckbill valve is dirty
Clean the duckbill valve that is
located at the bottom of the dirty
water tank. Once cleaned, make
sure it is placed securely back in
place.
Other maintenance or service not included in the manual should
be performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do
not return
this product
to the store.
