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20

w w w . b i s s e l l . c o m  

T

roubleshooting 

Reduce Spray or No Spray (continued)

possible cause 

Remedies

4.

  Pump may have lost prime. 

4.

  Turn power 

off

 ( 

O

 ) and then back 

 

 

 

oN

 ( 

I

 ). Wait one minute, then 

 

 

  depress spray trigger.  

Dirtlifter powerbrushes do not turn

possible cause 

Remedies

1.

  The brush belt is off or broken.  

1.

  Turn power 

off

 ( 

O

 ) and unplug unit

 

 

  from outlet. Follow instructions on  

 

 

  page 18 & 19. 

2.

  The unit is in the upright position. 

2.

  Brushes only rotate when unit is 

 

 

  reclined using the detent pedal.

3.

  Circuit breaker may have tripped. 

3.

  Turn the machine 

off

 ( 

O

 ) and 

 

 

  unplug from outlet. Check to see if  

 

 

  foreign object is caught in brush roll.  

 

 

  Remove object. Plug machine back in 

 

 

  to reset circuit breaker.

cleaner not picking up solution 

possible causes 

Remedies

1

.  ReadyTools dial may be at wrong setting. 

1

.  Set ReadyTools dial to either FLooR 

    

  CLEANING  or TooLS setting.

2.

  2-in-1 water tank may not be seated properly. 

2.

  Pick up both the 2-in-1 water 

    

  tank and formula tank and reseat  

    

  them so they fit snugly on the unit.

3

.  2-in-1 water tank may not be   

3

.  Check to make sure the "lip" of 

  assembled properly. 

  the nozzle is securely hooked  

    

  into the groove on bottom of  

    

  Tank (see page 10).

4.

  Solution or 2-in-1 water tank is empty. 

4.

  Check fluid levels in heavy duty 

    

  bladder and formula tank. 

5.

  2-in-1 water tank has picked up  

5.

  Empty 2-in-1 water tank. Refill 

  maximum dirty water and red float  

  heavy duty bladder with clean  

 

  door has closed.  

  hand hot tap water and replace. 

6.

  Red float "door" in the tank may have closed  

6.

  Turn the machine 

off

 ( 

O

 ),  

  as a result of bumping an object or moving 

  allowing red float door to release into 

  machine back and forth too quickly. 

  the open position. Turn unit back  

    

 

oN

 ( 

I

 ) to continue cleaning. Be 

    

  sure your forward and backward  

    

  strokes are done at a slower pace.

other maintenance or service not included in the manual should be performed by an  

authorized service representative.

thank you for selecting a bISSEll product.

please do not return this product to the store.             

for UK inquiries:

monday - Thursday  9 am — 5 pm 

 

 

friday  9 am — 4 pm 

bISSEll homecare (overseas) Inc.

The Boat Yard  

105 Straight Road  

old Windsor  

Berkshire, SL4 2SE 

United Kingdom  

Telephone: 0844-888-6644 

Summary of Contents for 20N4 Series

Page 1: ... D E 20N4 SERIES 220 240V 3 Safety Instructions Product View Assembly Special Features Operation Maintenance and Care Troubleshooting Consumer Services 4 5 6 7 9 9 17 17 19 19 20 21 Replacement Parts 22 23 Warranty 24 ...

Page 2: ...is well made and we back it with a limited two year warranty We also stand behind it with a knowledgeable dedicated Consumer Services department so should you ever have a problem you ll receive fast considerate assistance My great grandfather invented the floor sweeper in 1876 Today BISSELL is a global leader in the design manufacture and service of high quality homecare products like your ProHeat...

Page 3: ...ce in an enclosed space filled with vapours given off by oil base paint paint thinner some moth proofing substances flammable dust or other explosive or toxic vapours Remove plug from electrical outlet before cleaning or maintaining the appliance Not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they h...

Page 4: ...ying Crevice Tool 3 Tough Stain Brush 4 Upholstery Tool TurboBrush Hard Floor Attachment Spray Trigger Heater Switch Custom Clean Dial Flex Hose Upper Handle Extra Long Power Cord Easy Carry Handle Detent Pedal ReadyTools Dial Product view Dry Aire CleanShot 6 Stair Tool CleanShot Trigger These items are available for purchase To order replacement parts additional tools or formulas please refer to...

Page 5: ...Latch Lower Base 651 mL BISSELL Tough Stain Precleaner 0400 E 709 mL BISSELL 2X Fibre Cleansing Advanced Formula with Scotchgard protector 62E5 E 709 mL BISSELL 2X Multi Allergen Advanced Formula with Scotchgard protector 89Q5 E 709 mL BISSELL 2X Pet Stain Odor Advanced Formula with Scotchgard protector 99K5 E 709 mL BISSELL 2X Natural Orange Advanced Formula with Scotchgard protector 83P3 E 473 m...

Page 6: ...Handle Tool Caddy The only thing you will need to assemble your cleaner is a Phillips head screwdriver 1 Slide upper handle onto lower handle 2 Screw 3 screws into the marked holes 3 Place upper hose rack onto back of upper handle and secure with tapered screw 4 Place lower hose rack onto back of upper handle by pushing in and sliding down until it snaps into place 5 Snap tools into the tool caddy...

Page 7: ...eaning performance The bristle pattern safely lifts out the deep down dirt while gently grooming carpet fibers The floating suspension self adjusts to all carpet heights and protects your carpet if you leave the power switch ON I Once the product is in the upright position the brushes automatically stop spinning The detent pedal will activate the brushes when floor cleaning Custom Clean The Custom...

Page 8: ...gauge is located on the rear cover of your unit and is a convenient performance feedback indicator The flow gauge will spin when the trigger is depressed and There is liquid in both the clean water tank and the formula tank OR Custom Clean is set to rinse and there is water in the clean tank The flow gauge will stop spinning when The trigger is let go The unit runs out of clean water The unit runs...

Page 9: ...t traffic and everyday cleaning including deep cleaning To help restore this important protection only BISSELL offers deep cleaning formulas with Scotchgard protector This offers extra protection against dirt and tough stains to keep your carpets looking good longer To maintain your Scotchgard 5 year limited stain warranty you no longer are required to hire a professional By using your BISSELL Pro...

Page 10: ...the machine over the stain to extract Repeat as needed until the stain is gone D Rinse if desired Carpet cleaning 1 Fill the 2 in 1 water tank Remove the tank from the base of the machine by lifting up the tank carry handle Carry like a bucket to the sink 1a Unlatch the top of the tank from the bottom by lifting up on the tank latch which is located on the back of the tank 1b Remove the top of the...

Page 11: ...other one back Let the built in heater formula and DirtLifter PowerBrushes do the work for you Caution Do not overwet Take care not to run over loose objects or edges of area rugs Stalling brush may result in premature belt failure Note Your machine is equipped with a circuit breaker that will automatically shut off the brush if a large or loose object is caught in the brush roll If that happens b...

Page 12: ...rner of the tank Note You may notice hair debris deposits on the carpet or in the tank that were loosened by the cleaning action especially with newer carpets that have never been deep cleaned before This debris should be picked up and thrown away 7d Fill the heavy duty bladder with hand hot tap water following instructions 1c through 1e on page 10 Note Remember to secure the tank latch in the bac...

Page 13: ...aning stairs upholstery and more 1 Important If using to clean upholstery check upholstery tags A Check manufacturer s tag before cleaning W or WS on the tag means you can use your ProHeat 2X If the tag is coded with an X or an S with a diagonal stripe through it or says Dry Clean Only do not proceed with any deep cleaning machine Do not use on velvet or silk If manufacturer s tag is missing or no...

Page 14: ... clean running water Dry and replace in the tool caddy 9 It is recommended that you suction clean water from the tap to rinse out the hose 10 Before replacing lift end of hose and stretch out to ensure all water is cleared from hose 11 Coil flex hose around the tool caddy 12 Empty 2 in 1 water tank and rinse out following the instructions on page 12 13 Return ReadyTools dial to floor setting Clean...

Page 15: ...such a change should occur try a different solution or call a professional 5 If cleaning on Berber carpeting gently run your machine over a hidden area If no fuzzing occurs continue cleaning in soiled area 6a Using the BISSELL Tough Stain Precleaner spray evenly over soiled area Do not overwet Wait 3 5 minutes Gently work the solution by blotting area with a clean damp color safe cloth 6b CleanSho...

Page 16: ...bottle if stored in the formula tank Fill water up to the WATER line and then fill to FORMULA line with BISSELL 2X concentrated Hard Floor Solutions 4 Fill the 2 in 1 water tank with hand hot tap water and set aside 5 Attach the hard floor tool onto the bottom of the machine by hooking it into the nozzle and swinging it down until it clicks into place 6 Check ReadyTools dial It should be set on fl...

Page 17: ...fter your cleaning is complete 1 Turn power and heater switches OFF O Unplug the machine and wrap the power cord 2 After emptying the 2 in 1 water tank rinse it out at a faucet with running hot tap water taking care to clean underneath the heavy duty bladder and all around it 3 The top half of the tank can be rinsed clean through the nozzle area Also pop out the red filter underneath the top half ...

Page 18: ...t end of hose and stretch out to ensure all water is cleared from hose Refer to page 14 illustrations 9 10 8 After carpet is dry vacuum again to remove hair and fuzz Small belt removal and replacement Occasional replacement of one or both belts may become necessary If that is needed please follow the instructions below 1 Turn off the machine and unplug it from the outlet 2 Remove both the 2 in 1 w...

Page 19: ...to front of unit by latching from underneath and then securing with a screw If you have any questions or are having trouble installing or replacing you belt s or brushes please call BISSELL Consumer Services WARNING To reduce the risk of fire electric shock or injury unplug from the outlet before servicing 19 w w w b i s s e l l c o m 2 3 4 5 6 7 8 Troubleshooting Built in heater ready light does ...

Page 20: ...roperly 2 Pick up both the 2 in 1 water tank and formula tank and reseat them so they fit snugly on the unit 3 2 in 1 water tank may not be 3 Check to make sure the lip of assembled properly the nozzle is securely hooked into the groove on bottom of Tank see page 10 4 Solution or 2 in 1 water tank is empty 4 Check fluid levels in heavy duty bladder and formula tank 5 2 in 1 water tank has picked u...

Page 21: ...acting BISSELL have model number of unit available Please record your Model Number ___________________ Please record your Purchase Date ___________________ Note Please keep your original sales receipt It provides proof of date of purchase in the event of a warranty claim See Warranty on page 24 for details Please do not return this product to the store For UK inquiries Monday Thursday 9 am 5 pm Fr...

Page 22: ...Tank 15 203 6845 Float Door 16 203 6680 Tank Filter Lint Screen 17 203 6681 Water Tank Latch 18 203 6682 Cord Wrap Black 19 203 6685 Clear End Cap w Edge Brushes 2 pack includes screws 20 203 6686 Brush Roll 6 row includes 1 brush axle 2 swivel arms 21 203 6688 Small Brush Belt non cord side 22 203 6804 Large Brush Belt cord side 23 203 6689 Hose Secure Latch 24 203 6690 Hose Rack Assembly Top Bot...

Page 23: ...Replacement parts BISSELL ProHeat 2X Continued 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 27 28 29 30 31 32 23 w w w b i s s e l l c o m 25 26 ...

Page 24: ...Subject to the EXCEPTIONS AND EXCLUSIONS identified below BISSELL Homecare Inc will replace with new or remanufactured components at BISSELL s option free of charge from the date of purchase by the original purchaser for two years any defective or malfunctioning part do to manufacturers defect This warranty applies to product used for personal and not commercial or rental service This warranty doe...

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